38 training developer jobs found in Highland

Under the direction of the VP of Property Marketing, the Systems Control Program Manager – Property Marketing, oversees the development, implementation, and management of systems and operational controls that support asset protection, risk mitigation, regulatory compliance, and organizational objectives. Working collaboratively with IT, DPS, Surveillance, Risk Management, Casino Compliance, and department leadership, this role evaluates critical systems and processes, leads operational control projects, identifies opportunities for improvement, and implements effective risk mitigation strategies. Provides strategic leadership over supervisors within the division, drives continuous improvement in compliance, system accuracy, and fraud prevention, and supports both daily operations and long-term planning through innovative system enhancements, internal reviews, and cross-functional collaboration. Requires availability as needed to support business continuity and operational needs....

Under the direction of the Manager, Cross Property Marketing the Cross Property Marketing Specialist is responsible for supporting cross-property marketing initiatives across all tribal entities by coordinating campaign execution, facilitating communication between stakeholders, and assisting with the implementation of cross-promotional opportunities. This role supports the day-to-day administration of the loyalty program, helps maintain project timelines, prepares campaign materials and reports, and ensures marketing activities are executed accurately and efficiently. The Specialist works collaboratively with internal teams to support organizational marketing goals and deliver a consistent guest experience across all properties. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.      Coordinates and executes cross-property marketing campaigns and initiatives across all tribal entities, ensuring projects are completed accurately, on schedule, and aligned with business...

Under the guidance of the Senior Vice President of Hospitality and the direction of the Vice President of Hotel Operations, the Manager Training - Hospitality provides enterprise-wide leadership in hospitality training and development. Responsible for elevating service standards across all hospitality operational areas. Executing the Yaamava Brand Standards and collaborating closely with department leaders and Vice Presidents to deliver a best-in-class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assesses training needs and creates comprehensive plans that align with enterprise guest experience goals. Designs and delivers programs that reinforce Yaamava Brand Standards, Brand Champion Tasks, Forbes Travel Guide, Michelin, AAA standards and any other industry awards key to the operations success and brand positioning 2.    Performs continual observations and inspections, formally reports findings, and makes recommendations for leadership assessments and...

Under the direction of the Director, Cross Property Marketing, the Manager, Cross Property Marketing is responsible for supporting the marketing efforts of all tribal entities by identifying and leveraging cross-promotional opportunities, creating marketing synergies, and ensuring strategic alignment across properties. This role manages the development, execution, and evaluation of integrated cross-property marketing campaigns and initiatives designed to drive customer engagement, visitation, loyalty, and revenue growth. The Cross Property Marketing Manager also oversees the alignment, administration, and optimization of the enterprise-wide loyalty program, ensuring consistent and seamless guest experience across all entities. Key responsibilities include project management, stakeholder collaboration, campaign planning and execution, performance analysis, and fostering cross-functional partnerships to achieve organizational marketing objectives. ESSENTIAL DUTIES AND...

Reporting to the Director of Intergovernmental Affairs, the Legislative Policy Manager serves in a high-profile position as a representative of the San Manuel (the Tribe) and the Office of Intergovernmental Affairs (IGA). Assists in the development and implementation of the Tribe’s legislative and policy priorities on local, state, and federal matters, including policy related to Indian affairs. Assists the Tribe in implementing communication and education activities with local, state, and federal governments on issues that impact the Tribe and Indian Country. Is responsible for researching issues that could affect the Tribe, its economic enterprises, and related topics. Within this role, the Manager possesses the ability to monitor, analyze and disseminate key information to provide quantitative and qualitative insights by defining issues clearly, drawing valid conclusions, and making recommendations to facilitate key Tribal initiatives. Must also maintain a strict level of...

Reporting to the Principal the Manager, Administration & Operations will lead their team through data driven decision making which will include aspects of Tribal law and policy application, budget management and reporting, shared services management, managing and collecting student data as it pertains to WASC, and partnering with human resources for overseeing systems that manage staff training and compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administration and Operations  Demonstrates the ability to accurately apply Tribal policies and law in all areas of program management, budget and department responsibilities. Collaborate with school and department staff to determine and accommodate needs in areas related to program compliance and administration and update current systems or implement new systems to streamline daily operations.   Partners with the leadership team prepare reports for the Education Board, project summaries, and data reporting related...

Under the direction of the Supervisor Housekeeping, the House Person is responsible for maintaining 5-Star, 5-Diamond rating experience for the overall cleanliness of all public areas in guest view on the guest floors and heart of house areas. Responsible for delivering guest request items in a professional and timely manner according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Cleans and maintains all public areas in guest view including corridors, elevators landings, elevators, stairwells, including areas in heart of house such as service elevators, linen closets and storage rooms. Restocks the housekeeping carts with linen, supplies and amenities, in addition to deep cleaning of guestrooms, carpet shampoo, water extraction and high dusting...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of Supervisor, Transportation, the Lead Transportation is responsible for assisting department leadership with the execution of department operations including ensuring the essential functions of the department are maintained, communicating service issues, safety concerns, training department staff through coaching, mentoring, and leading. Delivering exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. In this highly visible role, it is imperative that they contribute to the mission and vision by creating a positive and productive working environment. They maintain a positive attitude and public image while delivering authentic greetings, cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Executes established policies and procedures to facilitate the successful...

Under the direction of the Supervisor, Safety, the Safety Specialist – Facilities ensures the safety of the Yaamava’ Resort & Casino property, including team members, guests, and the public. They work to prevent accidents, promote fire protection, and support health preservation across all operations. The role provides tactical safety guidance to every department and influences compliance without direct authority. It ensures adherence to Tribal, Federal, State, and Local safety regulations for team members, vendors, and contractors. Partners with leadership to develop, implement, and communicate effective safety policies and programs throughout the property. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Performs incident response to accidents, injuries, and near miss investigations. Assembles and analyzes compliance, safety performance statistics (leading and lagging), accident trend data, and develop and implement initiatives to drive improvement. 2.    Conducts job walks to...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Senior Manager, Revenue Audit, the Manager, Operations - Revenue Audit (Tribal Finance) leads the Revenue Audit function, ensuring accurate revenue reporting and compliance with Generally Accepted Accounting Principles (GAAP), Gaming Commission Regulations, internal controls, and company policies. Oversees audit supervisors and staff, manages month-end close activities, and drives continuous improvement in audit processes and financial controls. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Sets audit review strategy and oversee department-wide audit execution to ensure accuracy, completeness, and alignment with internal controls and regulatory standards. 2. Oversees and ensures the accuracy of month-end close processes, including journal entries, reconciliations, and validation of financial data across systems. 3. Leads the planning and execution of projects related to operational improvements, system implementations, and regulatory changes, ensuring...

Under the direction of the Intel Manager, the Senior Intelligence Analyst leads intelligence analysis efforts to identify, assess, and communicate security risks affecting the Tribe and Enterprise. This role produces actionable intelligence on a wide range of threats, including criminal activity, workplace violence, insider threats, emergency management, public safety, and fire and life safety concerns. The Senior Intelligence Analyst provides guidance and mentorship to Intelligence Analysts, oversees the quality and accuracy of intelligence products, and supports informed decision-making through timely, reliable, and strategic threat assessments. Exceptional analytical, communication, and organizational skills are essential to successfully prioritize work, coordinate team efforts, and enhance organizational resilience and security. ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Analysis & Threat Assessment Conducts comprehensive threat analysis and develops tactical and...

Under the direction of the Manager, IT Business Services, the Senior Enterprise Business Services Analyst is primarily responsible for providing operational, product, and technology services for the assigned Enterprise & Tribal departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. In addition, the Senior Enterprise Business Services Analyst mentors other Business Analysts within the team and is the technical lead on large projects related to assigned departments and systems. They are a subject matter expert on several core systems that are assigned to the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs high-priority complex projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2. Mentors new and existing Business and...

Under the direction of the Supervisor, Transportation, the Elite Executive Driver holds responsibility for the efficient and secure transportation of internal and external VIP guests within properly maintained luxury transport vehicles. This position possesses critical skills in the area of safety and emergency response as it applies to security services in order to guarantee the utmost protection for all guests in their care. Maintains a positive attitude and professional demeanor and ensures a Best in Class Service at all times while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides a Best in Class experience for both internal and external VIP guests. Ensures efficient, secure, safe, and professional transportation in both armored and non-armored luxury vehicles. 2.    Transports passengers under conditions and circumstances of...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the of VP, Casino Compliance, the Director, Casino Compliance, helps maintain and enhance the organization’s Anti-Money Laundering (AML) program by supporting risk assessments, strengthening controls, and ensuring alignment with regulatory expectations. They oversee the risk framework by monitoring risks, evaluating controls, and ensuring suspicious activity is identified and reported promptly. Leads and develops compliance with staff while supporting tailored, effective AML training across the organization. Overall, they promote a strong culture of compliance and ensure the AML program remains robust, risk aligned, and continuously improving. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads and develop compliance staff, manage resources and staffing needs, and oversee day-to-day compliance operations and work quality. 2.  Design, implement, and continuously enhance the AML program while ensuring alignment with regulatory expectations, risk assessments,...

Under the direction of the Supervisor Front Desk, the Concierge consistently elevates guest satisfaction by delivering Best in Class service and creating memorable experiences for guests at every opportunity. Designs and coordinates experiences pertaining to dining, hotel, entertainment, transportation, and special event reservations, while meeting Forbes Travel Guidelines. Partners closely with other departments to anticipate guest requests and extend appreciation for guest loyalty through personalized service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest services standards to guests during all interactions.  Initiates and responds to in-person and phone contact with guests to ensure all reservations for hotels, special events and entertainment are executed efficiently.  Assists guests with booking changes and inquiries regarding reservations.  Communicates effectively to guests in a high call volume setting.  Ensures guest information is updated and accurate...

Reporting to the Director, Spa Operations, the Manager, Spa & Pool Services provides leadership, direction and supervision of their team in the daily operations for the massage, pool and skincare services of the Hotel, including, but not limited to, massage and skincare excellence, pool operations, guest experience, and Spa facilities upkeep. Excels in managing, using creative ways to lead a team, optimize merchandise and service selections, while maximizing Best in Class service resulting in continued sales profit. Responsible of marketing, operational excellence, budgeting/forecasting and maintaining strong vendor relationships. Ensures clean, sanitary and safe environment and services are provided for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages and upholds Spa massage, skincare, & pool areas of Spa Department’s business plan to support enterprise...

Under the direction of the Manager, Customer Experience, the Customer Experience Training Specialist (CX Training Experience Specialist) is responsible for high-level training and coaching of Yaamava’ Service Standards in an effort to elevate service to a best-in-class experience for team members and guests. Creates, implements, facilitates, revises, and continuously develops our Service Excellence program, Leadership Immersion Training program, and any other service-related training. Works closely with other departments and divisions of the CX department to ensure alignment in service expectations and execution. Supports the Customer Experience department by interacting with internal and external customers and providing consistent and timely information to leadership and other key stakeholders while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....