34 program technician jobs found in Highland

Under the direction of the Supervisor, Facilities, the Carpenter maintains a proactive and innovative approach to high-quality repairs. Develops creative solutions that support operational excellence and consistently delivers Best-in-Class workmanship in alignment with Forbes standards. Accountable for the maintenance and restoration of the furnishings throughout the enterprise. Performs duties ranging from fabrication, rough and finish carpentry, wall repair, floor repair, furniture repair and faux painting. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Refinishes, installs and repairs various surfaces including but not limited to wood finishes, wall coverings, and decorative metals and stone finishes. Conducts faux painting, color matching, and paint mixing to duplicate finishes. Repairs and installs all flooring types including ceramic, luxury vinyl tile (LVT), epoxy, hardwood flooring, carpet and cove base. 2. Designs, fabricates and installs customized cabinets, furniture,...

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses.  Delivers exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations.  Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service...

Under the direction of the Supervisor, Audio Visual, VIBE, the Audio Visual (A/V) Technician, VIBE provides in-depth technical programming and support for atmospheric based audio visual (A/V) systems. Provides necessary training and continuous operational support while managing the day to day requests of the VIBE team. Responsible for executing the direction of the VIBE Supervisor in the programming of atmospheric initiatives including the rotational sports programming of The 909. In conjunction with Marketing, delivers motion graphics/video projects adhering to Enterprise branding guidelines to enhance our guest entertainment experience. Handles daily technical operations and first line maintenance for audio and video entertainment on the casino floor and the 909 in order to assist in reaching profitability, guest satisfaction, and compliance goals. Provides encouragement, sets high expectations, and demonstrates positive examples necessary to ensure a fun, exciting and...

Under general supervision from the Manager EMT Services, the Supervisor, EMT Services, oversees the day-to-day operations of the Emergency Medical Technician (EMT) staff, responds to emergency and non-emergency calls in and around the Yaamava’ Resort & Casino (YRC) and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols, and tribal policies.  ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Leads EMT team operations, including coordination and maintenance of EMT scheduling. Assists in the coordination of maintenance and care of EMS treatment rooms and equipment .  Manages program where EMT staff inspect, audit, restock, and maintain facility defibrillators and first aid kits. 2. Conducts thorough investigations by analyzing and verifying information using various techniques and interviews. Prepare detailed written reports following departmental guidelines and provide verbal updates as required. Submits...

Under the direction of the Supervisor, Equipment, the Equipment Room Technician plays a key role in the upkeep of numerous Facilities supply cages. Ensures that adequate levels of inventory and supplies are maintained at all times. Assigns and tracks supplies and inventory, including supplies delivery to various personnel. Performs basic preventative maintenance on various department equipment and power tools. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Performs basic preventative maintenance and repair on equipment, such as cord change out on vacuums, carpet extractors, power tools, etc., Cleans, organizes, and inspects department equipment. 2.    Maintains an updated inventory log on all supplies and tools to include par levels and usage. Processes requisitions to ensure proper inventory levels in tool rooms and supply cages. Delivers supplies and tools as requested and needed by team members.  3.    Signs in and out tools, keys, radios and equipment from cages to team...

Under the direction of the Manager of Surveillance Technical, the Surveillance Infrastructure Technician is responsible for installing, deploying, maintaining, and optimizing surveillance systems ensuring system integrity and long-term reliability. The role supports a wide array of technologies, requiring participation in system design, planning, and the ability to interpret schematics, validate system components and performance. Ensures surveillance systems comply with department, Tribal, state, and federal requirements, thereby supporting uninterrupted gaming activity and mitigating operational shutdowns. This is for all properties owned and operated by the Tribe under the department’s purview including but not limited to, Yaamava Resort & Casino, Retail, Entrainment Venue, Amenities, Food & Beverage areas, numerous remote site locations and Reservation. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Installs, configures, monitors, maintain and troubleshoot surveillance...

The IT Technical Architect is responsible for designing, implementing, and maintaining the organization’s technology architecture to ensure alignment with business goals. This role provides strategic technical leadership, oversees complex solution designs, and ensures that systems are scalable, secure, and optimized for performance. The Technical Architect collaborates closely with cross‑functional teams, including engineering, operations, cybersecurity, and business stakeholders, to deliver robust enterprise solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Develop, maintain, and govern enterprise architecture standards, frameworks, and reference models to ensure consistency and alignment across the organization. Define and maintain architectural roadmaps that guide technology evolution, modernization efforts, and long-term investment planning in support of business strategy. 2. Lead the design of complex, multi-domain IT solutions encompassing infrastructure, cloud...

The Director of Pre-Construction and Development will lead the department in estimating, budgeting, scheduling, procurement planning, and client collaboration to ensure projects are accurately scoped, competitively priced, and strategically positioned for successful execution. This role will be accountable for developing and maintaining a historical database to better provide cost and schedule estimates for future projects. This Director will have responsibility for establishing relationships with business leaders across the organization, understanding key business drivers and partnering with other stakeholders and development professionals to formulate financial and operational needs analysis in both short- and long-term construction-based plans. ESSENTIAL DUTIES & RESPONSIBILITIES 1. Project Development : Responsible for delivering strategic documents on project feasibility, scope, schedule, and budget for executive leadership approval.  Partners with Business,...

Reporting to the Assistant Manager, Facilities, the primary focus of the Power Generator Technician is providing technical solutions to ensure emergency, paralleling electrical/self-generating equipment is in top operating condition for Yaamava' Resort & Casino operations. Is responsible for repairs and troubleshooting diesel, electrical, or natural gas generators, and assist with system issues. Maintains, calibrates, and repairs plant electrical, instrumentation, and control systems. When not actively involved in disaster recovery or Central Plant operational activities, identifies vendor outsourced repairs and preventative maintenance that can be brought in-house for cost savings and lead time purposes. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Inspects and maintains Diesel Exhaust Fluid (DEF) systems on Tier 4 generators, performs preventative maintenance, commissioning, servicing, and repairing equipment throughout its life, performs OEM warranty work, and...

Under the direction of the Supervisor PBX, the PBX (Private Branch Exchange) Operator handles and directs incoming calls. Delivers friendly and courteous service while operating in a high-volume call-intake environment and answering general questions regarding all offered amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responds to incoming calls in an efficient manner with a focus on providing exceptional customer service. Answers call via a multi-line phone system, determines purpose of calls and forwards them to the appropriate personnel or department. 2.    Provides information and demonstrates thorough knowledge to guests regarding amenities, restaurants, entertainment, and/or special promotions. Maintains working knowledge of  Yaamava’ Resort and Casino’s offerings and provides geographical directions to callers. 3.    Confirms online reservations for Hotel rooms and Hotel restaurants and services. 4.    Accepts and delivers messages as needed promptly and...

Under the direction of the Manager Operations – IT, the Supervisor, Operations – IT, ensures the execution of various operational strategies by communicating and implementing department objectives. Additionally, this position is responsible for leading a team of Field Support Analysts, that provide best-in-class service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides leadership to technical teams ensuring alignment with operational support directives and defined service level agreements. 2. Oversees daily operational support functions and resource allocation to consistently meet and exceed business expectations. 3. Collaborates with other department leaders to define, prioritize, and complete various projects and support needs. 4. Creates repeatable processes to meet the needs of a fast-paced organization and establish best-in-class standards. 5. Contributes in the development of short-term and long-term tactical plans to meet operational needs. 6. Monitors and...

Under the direction of the Supervisor, Audio Visual - IT, the Audio Visual Technician - IT provides in-depth technical design, installation and support for all audio visual (A/V) systems. –This role provides training and ongoing support to end users and manages the day to day enterprise requests. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors. 2.  Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors. 3.  Transports, set-ups, removes and operates A/V equipment for onsite meetings and events. 4.  Operates digital signage and audio software to meet enterprise requirements around music genres, volume and input/outputs. 5.  Provides technical support for personal computer (PC) and peripheral devices, as needed. 6.  Supports Audio and video streaming...

Under the direction of the Manager Systems Engineer, the Systems Engineer II drives innovation to support efficient operations of the Yuhaaviatam infrastructure. This position designs solutions that provide a long-term benefit for the Enterprise. This role continually researches and engineers, when feasible, ways to improve system performance, policies, procedures, and tools. This position plans backup and disaster recovery capabilities to continually meet the needs of the enterprise and ensures the data is secure. The IT Systems Engineer II is capable of critical thinking, resolving complex problems, and leading project development. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Engineers’ designs for the installation of infrastructure projects and guides system initiatives.  Research solutions for continual improvement of the IT infrastructure. 2. Leads project teams to implement the technology architecture components of a solution and provides ongoing assurance of technology...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures using hand tools and power tools.  Diagnoses malfunctioning systems, apparatus, and components using test equipment and hand tools.  Locates causes of breakdowns and corrects problems.  Connects wires to circuit breakers, transformers, or other components.  Inspects electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair and ensures code compliance.  Installs computer, telephone, communication, fiber, and other cable and lines.  Works with vendors, general contractors, and sub-contractors in completing an assigned project and/or task.  Promotes brand loyalty by engaging in exceptional customer service to both external and internal customers. 2. Plans new or modifies installations to minimize waste of materials; provides access for future maintenance and avoids unsightly, hazardous, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads the lighting operations for the theater. Ensure standards and procedures are adhered to and communicate any concerns to department management. 2.  Tests and resolve equipment issues. Performs the load-in of band equipment and rental equipment. Set up breakdown band and event equipment in the direction of the Production management team. 3.  Oversee and operates lighting control boards and programming. Focuses lighting and makes adjustments to artist and tour specifications. 4.  Create and distribute lighting plot plans. Ensure event lighting needs are scheduled and met. 5.  Performs all necessary maintenance and repairs of all equipment and expedites issues as necessary to appropriate service vendors.  Develop preventative maintenance programs and procedures. 6.  Assists with production throughout the event as needed. Assists the technical advance with artist’s representatives. Communicate with the production manager to determine...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Collaborates with leadership to develop and define logistics and fleet strategies and creates functional strategies and specific objectives to improve operational performance. 2.  Conducts a thorough analysis of the existing fleet operations (cars, shuttles, trucks and specialized vehicles, including the operations of internal maintenance shop) and ensures all programs, drivers, inspections, and vehicles are in compliance with both internal controls and governmental regulations.   3.  Develops polices/procedures to support functional infrastructure that focuses or enhances on the department’s goals of day-to-day delivery of logistics and fleet operations. 4.  Analyze and identify opportunities to continually improve logistics and fleet solutions, focusing on operational efficiencies, technology, and customer focused solutions. Collaborates with external suppliers, procurement, and other internal teams to ensure the teams are meeting...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages day-to-day operations and first-line maintenance of RX Music, lighting, and activation programming systems. Supports by executing music playlists, video content, and lighting systems in alignment with property branding and guest expectations. 2.  Directs the project management and strategic visioning for all VIBE A/V projects across the entirety of Yaamava’ Resort and Casino. Serves as project manager for all site audio/visual projects while collaborating with key stakeholders to plan, implement and complete all events in a timely manner and within the appropriate budget. Supports the strategic direction of the Entertainment department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort and Casino. 3.  Holds responsibility for the financial accounting and reconciliation process for all VIBE A/V related projects. Oversees the budget process and vendor bid process to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides quality service and responds to calls in a timely and respectful manner to all guests, while maintaining professionalism at all times. Answers guest’s questions regarding different games offered and instructs them on proper play of games. Assists in the identification and reporting of incidents such as loitering, panhandling, and any unlawful activity. Maintains assigned work area (assigned sections) by actively roaming, listening, and responding to radio requests, maintaining the area clean of waste, organizing chairs, and inspecting machines for errors whether slots are vacant or being played. 2.    Follows Technician rotation and completes assigned duties in an orderly & timely manner. Maintains service presence in assigned section(s) to meet established service standards. Conducts emergency drops (e-drops) on machines, as appropriate and within a timely manner, and monitors e-drop software tools to anticipate games...

Under the direction of the VP of Property Marketing, the Systems Control Program Manager – Property Marketing, oversees the development, implementation, and management of systems and operational controls that support asset protection, risk mitigation, regulatory compliance, and organizational objectives. Working collaboratively with IT, DPS, Surveillance, Risk Management, Casino Compliance, and department leadership, this role evaluates critical systems and processes, leads operational control projects, identifies opportunities for improvement, and implements effective risk mitigation strategies. Provides strategic leadership over supervisors within the division, drives continuous improvement in compliance, system accuracy, and fraud prevention, and supports both daily operations and long-term planning through innovative system enhancements, internal reviews, and cross-functional collaboration. Requires availability as needed to support business continuity and operational needs....

Under the direction of the Supervisor, Credit, The Patron Relationship Specialist operates as a critical compliance partner and validates the legitimacy of high value patron documentation by reviewing financial records and ensuring compliance with AML policies and procedures. Collaborates closely with Cage, Credit, Player Development, and Compliance leadership to analyze data and deliver clear summaries that support informed decisions. Focuses on building strong guest relationships to encourage open communication and enhance the overall patron experience. Handles credit related tasks such as processing applications and maintaining accurate records in line with policy requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Collects information from guests regarding their source of funds and origin of currency to enhance YRC’s understanding of top patrons. Analyze financial records, bank statements, and supporting materials to ensure accuracy and completeness, and they conduct...