97 program manager jobs found in Highland, CA

Under the direction of the VP of Property Marketing, the Systems Control Program Manager – Property Marketing, oversees the development, implementation, and management of systems and operational controls that support asset protection, risk mitigation, regulatory compliance, and organizational objectives. Working collaboratively with IT, DPS, Surveillance, Risk Management, Casino Compliance, and department leadership, this role evaluates critical systems and processes, leads operational control projects, identifies opportunities for improvement, and implements effective risk mitigation strategies. Provides strategic leadership over supervisors within the division, drives continuous improvement in compliance, system accuracy, and fraud prevention, and supports both daily operations and long-term planning through innovative system enhancements, internal reviews, and cross-functional collaboration. Requires availability as needed to support business continuity and operational needs....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees the enterprise-wide Responsible Gambling program, compliance, and service, to ensure results meet regulatory requirements, program requirements, industry standards through practices or expectations set by the department /or enterprise. 2.    Directly engage with guests to promote responsible gambling awareness and provide education on available gambling resources. Respond to guest inquiries and concerns related to gambling behavior in a professional, empathetic, and confidential manner. 3.    Plans, measures, and analyzes data while watching trends and evaluating programs for quality and effectiveness. Manages Responsible Gambling program, training, and provides feedback to management via meetings, collaboration, and reports. Facilitates training, guidance, and direction to team members as necessary to ensure the Responsible Gambling program exceeds industry expectations. 4.    Coordinates with department leadership, and...

Under the direction of the Senior Manager, Horticulture, the Senior Administrative Assistant - Horticulture serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Horticulture Department. Provides high-level support to Facilities Horticulture Department and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential records while managing the distribution of...

Under the direction of the Manager, Cross Property Marketing the Cross Property Marketing Specialist is responsible for supporting cross-property marketing initiatives across all tribal entities by coordinating campaign execution, facilitating communication between stakeholders, and assisting with the implementation of cross-promotional opportunities. This role supports the day-to-day administration of the loyalty program, helps maintain project timelines, prepares campaign materials and reports, and ensures marketing activities are executed accurately and efficiently. The Specialist works collaboratively with internal teams to support organizational marketing goals and deliver a consistent guest experience across all properties. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.      Coordinates and executes cross-property marketing campaigns and initiatives across all tribal entities, ensuring projects are completed accurately, on schedule, and aligned with business...

Under the guidance of the Senior Vice President of Hospitality and the direction of the Vice President of Hotel Operations, the Manager Training - Hospitality provides enterprise-wide leadership in hospitality training and development. Responsible for elevating service standards across all hospitality operational areas. Executing the Yaamava Brand Standards and collaborating closely with department leaders and Vice Presidents to deliver a best-in-class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assesses training needs and creates comprehensive plans that align with enterprise guest experience goals. Designs and delivers programs that reinforce Yaamava Brand Standards, Brand Champion Tasks, Forbes Travel Guide, Michelin, AAA standards and any other industry awards key to the operations success and brand positioning 2.    Performs continual observations and inspections, formally reports findings, and makes recommendations for leadership assessments and...

Under the direction of the Director, Cross Property Marketing, the Manager, Cross Property Marketing is responsible for supporting the marketing efforts of all tribal entities by identifying and leveraging cross-promotional opportunities, creating marketing synergies, and ensuring strategic alignment across properties. This role manages the development, execution, and evaluation of integrated cross-property marketing campaigns and initiatives designed to drive customer engagement, visitation, loyalty, and revenue growth. The Cross Property Marketing Manager also oversees the alignment, administration, and optimization of the enterprise-wide loyalty program, ensuring consistent and seamless guest experience across all entities. Key responsibilities include project management, stakeholder collaboration, campaign planning and execution, performance analysis, and fostering cross-functional partnerships to achieve organizational marketing objectives. ESSENTIAL DUTIES AND...

Reporting to the Director of Intergovernmental Affairs, the Legislative Policy Manager serves in a high-profile position as a representative of the San Manuel (the Tribe) and the Office of Intergovernmental Affairs (IGA). Assists in the development and implementation of the Tribe’s legislative and policy priorities on local, state, and federal matters, including policy related to Indian affairs. Assists the Tribe in implementing communication and education activities with local, state, and federal governments on issues that impact the Tribe and Indian Country. Is responsible for researching issues that could affect the Tribe, its economic enterprises, and related topics. Within this role, the Manager possesses the ability to monitor, analyze and disseminate key information to provide quantitative and qualitative insights by defining issues clearly, drawing valid conclusions, and making recommendations to facilitate key Tribal initiatives. Must also maintain a strict level of...

Reporting to the Principal the Manager, Administration & Operations will lead their team through data driven decision making which will include aspects of Tribal law and policy application, budget management and reporting, shared services management, managing and collecting student data as it pertains to WASC, and partnering with human resources for overseeing systems that manage staff training and compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administration and Operations  Demonstrates the ability to accurately apply Tribal policies and law in all areas of program management, budget and department responsibilities. Collaborate with school and department staff to determine and accommodate needs in areas related to program compliance and administration and update current systems or implement new systems to streamline daily operations.   Partners with the leadership team prepare reports for the Education Board, project summaries, and data reporting related...

Under the direction of the Manager, Horticulture, the Assistant Manager, Horticulture supports the overall upkeep and presentation of resort grounds, including landscaped areas, floral installations, seasonal décor, and related horticultural features. This role provides daily operational leadership in the field, working closely with Groundskeeping and Landscape teams to maintain high visual, safety, and service standards. Supervises multiple crews and trade disciplines, coordinates responses to grounds and landscape service calls, and assists with décor and floral needs for special events. This position plays a key role in ensuring the resort’s grounds remain clean, safe, and visually exceptional at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages, direct, assign, and evaluate daily work of horticulture staff across grounds, landscape, and décor teams; oversee training in horticultural techniques, equipment use, and resort standards. 2.    Maintains high grounds,...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Supervisor, Audio Visual, VIBE, the Audio Visual (A/V) Technician, VIBE provides in-depth technical programming and support for atmospheric based audio visual (A/V) systems. Provides necessary training and continuous operational support while managing the day to day requests of the VIBE team. Responsible for executing the direction of the VIBE Supervisor in the programming of atmospheric initiatives including the rotational sports programming of The 909. In conjunction with Marketing, delivers motion graphics/video projects adhering to Enterprise branding guidelines to enhance our guest entertainment experience. Handles daily technical operations and first line maintenance for audio and video entertainment on the casino floor and the 909 in order to assist in reaching profitability, guest satisfaction, and compliance goals. Provides encouragement, sets high expectations, and demonstrates positive examples necessary to ensure a fun, exciting and...

Under the direction of the Manager, IT Business Services, the Enterprise Business Services Analyst II – is primarily responsible for providing operational, product and technology support for Enterprise departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads and directs projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2.  Maintains agreed service level agreements with the enterprise and vendors. 3.  Maintains knowledge of system capabilities and their application to the specific needs of our enterprise. 4.  Monitors system enhancements and new products and how they apply to our enterprise. 5.  Creates and fosters collaborative relationships within the IT team to ensure a one-team mentality as...

Under the direction of the Manager Relief Floor Slots, the Supervisor Floor Slot is responsible for supervising and coordinating resources on the floor to ensure the highest quality service is provided to guests. The Supervisor Floor Slot promotes internal and external guest satisfaction during an assigned shift, by ensuring excellent service in their area of responsibility, coordinating department resources and partnering with other departments. The Supervisor Floor Slot provides timely and effective resolution to guest complaints and routinely observes and evaluates staff service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time. Monitors and coordinates activities of Slot Department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. Promotes compliance toward(s) all applicable rules and regulations including, but...

Under general supervision from the Manager EMT Services, the Supervisor, EMT Services, oversees the day-to-day operations of the Emergency Medical Technician (EMT) staff, responds to emergency and non-emergency calls in and around the Yaamava’ Resort & Casino (YRC) and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols, and tribal policies.  ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Leads EMT team operations, including coordination and maintenance of EMT scheduling. Assists in the coordination of maintenance and care of EMS treatment rooms and equipment .  Manages program where EMT staff inspect, audit, restock, and maintain facility defibrillators and first aid kits. 2. Conducts thorough investigations by analyzing and verifying information using various techniques and interviews. Prepare detailed written reports following departmental guidelines and provide verbal updates as required. Submits...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Manager of Surveillance Technical, the Surveillance Infrastructure Technician is responsible for installing, deploying, maintaining, and optimizing surveillance systems ensuring system integrity and long-term reliability. The role supports a wide array of technologies, requiring participation in system design, planning, and the ability to interpret schematics, validate system components and performance. Ensures surveillance systems comply with department, Tribal, state, and federal requirements, thereby supporting uninterrupted gaming activity and mitigating operational shutdowns. This is for all properties owned and operated by the Tribe under the department’s purview including but not limited to, Yaamava Resort & Casino, Retail, Entrainment Venue, Amenities, Food & Beverage areas, numerous remote site locations and Reservation. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Installs, configures, monitors, maintain and troubleshoot surveillance...

Under the direction of the Senior Manager, Revenue Audit, the Manager, Operations - Revenue Audit (Tribal Finance) leads the Revenue Audit function, ensuring accurate revenue reporting and compliance with Generally Accepted Accounting Principles (GAAP), Gaming Commission Regulations, internal controls, and company policies. Oversees audit supervisors and staff, manages month-end close activities, and drives continuous improvement in audit processes and financial controls. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Sets audit review strategy and oversee department-wide audit execution to ensure accuracy, completeness, and alignment with internal controls and regulatory standards. 2. Oversees and ensures the accuracy of month-end close processes, including journal entries, reconciliations, and validation of financial data across systems. 3. Leads the planning and execution of projects related to operational improvements, system implementations, and regulatory changes, ensuring...

Reporting to the Assistant Manager, Facilities, the primary focus of the Power Generator Technician is providing technical solutions to ensure emergency, paralleling electrical/self-generating equipment is in top operating condition for Yaamava' Resort & Casino operations. Is responsible for repairs and troubleshooting diesel, electrical, or natural gas generators, and assist with system issues. Maintains, calibrates, and repairs plant electrical, instrumentation, and control systems. When not actively involved in disaster recovery or Central Plant operational activities, identifies vendor outsourced repairs and preventative maintenance that can be brought in-house for cost savings and lead time purposes. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Inspects and maintains Diesel Exhaust Fluid (DEF) systems on Tier 4 generators, performs preventative maintenance, commissioning, servicing, and repairing equipment throughout its life, performs OEM warranty work, and...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Reporting to the Director, Payroll, the Manager, Payroll will provide leadership and oversight of all aspects of payroll shared services operations for the multi-entity multi-state organization, including Tribal Members. This role is responsible for aligning payroll systems and operations with the entities overall business strategies, closely collaborating with Finance, Accounting, Legal, Human Resources and operational leaders to drive strategy and effectively mitigate financial, legal, compliance and operational risk. While also playing a critical role in safeguarding payroll accuracy, maintaining confidentiality, and driving continuous improvement in payroll policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages and oversees all payroll operations, including payroll processing, regulatory compliance, staff development, process improvement, data integrity, audit readiness, and cross-functional collaboration, to ensure accurate, timely, and compliant...