Yuhaaviatam of San Manuel Nation
Highland, CA
Under the direction of the Manager Operations – IT, the Supervisor, Operations – IT, ensures the execution of various operational strategies by communicating and implementing department objectives. Additionally, this position is responsible for leading a team of Field Support Analysts, that provide best-in-class service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides leadership to technical teams ensuring alignment with operational support directives and defined service level agreements. 2. Oversees daily operational support functions and resource allocation to consistently meet and exceed business expectations. 3. Collaborates with other department leaders to define, prioritize, and complete various projects and support needs. 4. Creates repeatable processes to meet the needs of a fast-paced organization and establish best-in-class standards. 5. Contributes in the development of short-term and long-term tactical plans to meet operational needs. 6. Monitors and...