66 operations supervisor jobs found in Highland

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees and provides guidance to achieve Best in Class entertainment service and acts as the supervisor on duty during all events to assure enterprise fulfilment and excellent guest experience. Organizes and schedules designated team to meet the size/ needs of the event, in addition to communicating and enforcing all security regulations and protocols. Monitors team member schedules to provide in-house team for performers such as crowd control, box office, and entertainment representatives to assist on-site crew, as needed. 2.  Ensures all front of house physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include seating chart, ingress locations, and designated merchandise sales location.  Advises tour management and private contractors on space utilization, special arrangements, building policies, and fire regulations. 3.  Enforces exclusivity of Catering...

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and...

Essential Duties & Responsibilitie s 1. Serves as a primary point of contact for visitors and callers to Human Resources, delivering one-and-done service to team members. Provides accurate information, guidance and support on routine HR matters. Demonstrates versatility in supporting a wide range of HR functions, including benefits, leave administration, recognition programs, recruiting, and Human Capital Management (HCM). 2. Administers HR programs (i.e. Unemployment Insurance (UI) claims, employment verification, tuition reimbursement, team member recognition, I-9 recertification and compliance audits), and other key initiatives. Ensure program documentation and Standard Operating Procedures (SOPs) are consistently maintained and updated. Conducts process reviews and makes recommendations to enhance efficiency and streamline operation processes. 3. Monitor and document visitor and caller interactions within the case management system to ensure accurate tracking of...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains security and accountability of enterprise funds and Tribal assets within designated cages. Ensures document accuracy, investigates overage/shortage errors, makes corrections, and completes discrepancy reports for Cage Operations Management. 2.    Verifies various types of payouts and supervises hourly team members to ensure policy and procedural compliance. Communicates policy changes, enforces Gaming regulations, conducts uniform inspections, attends required Title 31 training, and maintains Title 31 compliance. 3.    Provides excellent customer service and maintains professionalism when interacting with guests, coworkers, management, and Tribal citizens. Promotes a positive work environment with open communication and responds to initial customer concerns. 4.    Coordinates with outside vendors for maintenance of enterprise-owned machinery and equipment. Operates all computer-related equipment and a ten-key adding...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Opens slot machines, pulls hot boxes, replaces with cold box, and secures doors of slot machine. Places all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor. 2.    Is responsible for accurately preparing and processing of high-volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones. 3.    Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software.  Complies with operational procedures, processes and all regulations.  Signs all...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing. 3.    Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports and direct involvement with day-to-day operations, which include planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2. Supports and participates in department responsibilities, such as lost and found, promotional events, and associated activities. Activities include attention to detail, promotional scripting to promote events and staging of products. Staging products consist of opening and unloading boxes, transporting products, and breaking down boxes. Other activities include oversight and managing gift card inventory to support gift card promotional events. 3. Ensures thorough understanding and full compliance with all Guest Service internal controls and safety protocols. Ensure gaming and safety procedures are adhered to and provide guidance and training to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2.    Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.  Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations. 3.    Determines...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Learns and understands the fundamentals of the Point of Sale (POS) system. Ensures all sales transactions are processed accurately to maintain proper operation of the department. Processes transactions accurately, ensuring all guests pay for their food and beverages and receive the correct change. Adheres to all cash handling procedures, including tip policies and practices, as established by the department.   2.    Maneuvers the beverage cart throughout the entirety of the assigned section or specific location, assigned sections may encompass Casino first and second floors and the pool deck. Provides excellent service to guests with a welcoming manner and responsive demeanor.   3.    Selects requested items from the serving or storage area and assembles them on trays for the guest. Beverages are provided from the beverage cart. Once payment is completed, the food and/or beverages are given to the guest.   4.    Set ups and stocks...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Serves and assists diners with their food orders, ensuring a pleasant dining experience. Carries plates of food for customers with disabilities, providing welcoming and efficient service. Takes beverage orders as guests are seated, delivers drinks promptly and accurately, and offers refills as necessary to maintain guest satisfaction. 2. Removes empty plates as guests revisit the buffet lines, ensuring a tidy dining area. Replenishes tableware as needed to maintain a seamless dining experience. Always keeps trays clean and ready for use, ensuring efficiency during busy period(s).   3.    Maintains cleanliness, organization, and preparedness of the immediate workspace and adjacent areas. Cleans and resets tables after guests leave, ensuring tabletops, chair seats, and the surrounding floor area are free of debris. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods.   2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each shift or as needed, wipes down all mix containers and alcohol bottles at the end of each shift. Keeps the floors clean and presentable and ensures that all debris is collected. Ensures stations are ready for next shift.   3.    Prepares fruit garnishes for each shift. Assists Bartenders in mixing and preparing bulk alcohol and mix recipes for volume sales, such as...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Engages Hotel guests to enhance service experience. Effectively provides information on all outlets within hotel and is knowledgeable of all hours of operations and all Hotel offerings (Restaurants & Bars, Lounge and Casino).  Works closely with all other departments such as restaurants, spa and entertainment to make sure guest needs are met. 2.    Responds to special requests from guests with unique needs and follows up to ensure satisfaction.  Gathers, summarizes, and provides local area knowledge to inform guests about property and surrounding area’s amenities, (including special events and local activities).  Contacts appropriate individual or department (Bell Person, Housekeeping, Food & Beverage etc.) as needed to resolve/address guest requests or concerns. 3.    Safeguards confidential nature of guest, department, and enterprise data; adheres to all health and safety policies and procedures set by enterprise.  Reports...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing. 3.    Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assists the Retail Supervisor in overseeing the Retail Associates in achieving department and enterprise goals that leads by example. Works individually and along-side the store team while modeling best in class service; partners and helps oversee the business expectations when the Supervisor is unavailable.   2. Models and improves accurate store operations to optimize productivity and ensure to comply to all policy and procedures, visual merchandising standards and product flow efficiency to create an elevated guest experience. 3.  Responsible to assist and oversee Point of Sales transactions and confirm accuracy of all Point of Sales activities; Responsible to close out registers of the retail staff at the end of each shift; Communicate variance issues and submit discrepancies to accounting in designated time frame. 4. Participates in Leader on Duty tasks and helps to ensure all training and deadlines by team and self are met and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Supervises, directs, and evaluates the work of horticulture team members across Groundskeeping, Landscape, and Exterior Maintenance. Ensures adherence to proper horticultural practices, safety standards, equipment use, work quality, and service expectations. 2.    Conducts daily and weekly inspections of landscaped areas, hardscape, grounds routes, and exterior zones. Ensures timely completion of cleaning, landscaping, irrigation checks, and maintenance tasks. Identifies deficiencies and assigns corrective actions immediately. 3.    Provides structured training in horticultural techniques, safety protocols, and landscape standards. Leads coaching, counseling, documentation of performance issues, and corrective action processes in accordance with enterprise policies. Supports the development of team skills and behaviors. 4.    Ensures the proper use, maintenance, and inspection of horticulture equipment, tools, vehicles, and...

  ESSENTIAL DUTIES AND RESPONSIBILITIES     1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods. 2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each shift or as needed, wipes down all mix containers and alcohol bottles at the end of each shift. Keeps the floors clean and presentable and ensures that all debris is collected. Ensures stations are ready for next shift.   3.    Prepares fruit garnishes for each shift. Assists Bartenders in mixing and preparing bulk alcohol and mix recipes for volume sales, such as...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees Guest Services tasks, which include training, and development to ensure team members are performing at acceptable levels as determined by department. Provides oversight in planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance to ensure service standards and operational expectations are met and exceeded when possible. Remains available and “on call” to provide ongoing support to team members and address operational needs. 2.    Maintains comprehensive knowledge of player tracking systems, promotions, events, and overall property offerings to effectively support guests and team members. Ensures all Guest Services team members deliver service excellence in alignment with company initiatives policies, procedures, and productivity standards, while maintaining efficient and effective floor operations. Collaborates, plans, and executes promotions and special events with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time. Monitors and coordinates activities of Slot Department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. Promotes compliance toward(s) all applicable rules and regulations including, but not limited to, Gaming Commission Regulations, Slot Standard Operating Procedures, General Administration Policies and Procedures, Title 31 Bank Secrecy Act, and company handbook.   2.  Maintains working knowledge of slot processes, systems, policies and procedures, and department service standards, with the responsibility of helping to maintain an optimal level of slot machines in operation for maximizing revenue within their specific area. 3.  Maintains working knowledge of electronic gaming machines, slot accounting system, slot ticketing system, and servicing dispatching system, and applies...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Operates street sweepers, scrubbers, and specialized cleaning equipment to maintain parking garages, parking lots, roadways, and exterior pedestrian areas in accordance with resort cleanliness standards; performs scheduled sweeping and scrubbing routes, including garage-by-garage rotations. 2.    Removes trash and debris from exterior areas, parking garages, parking lots, planter beds, and walkways; performs manual sweeping and detailed cleaning in areas inaccessible to equipment. 3.    Performs basic preventive maintenance on assigned equipment, including lubrication, fluid checks, filter replacement, battery charging, and fuel inspections; completes daily inspection logs, route logs, and other required documentation, and promptly reports equipment deficiencies or safety concerns to the Supervisor or Lead. 4.    Supports Grounds and Exterior Maintenance operations by assisting with pressure-washing water support, material staging,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Is responsible for the overall daily operations of Guest Services team members, and associated tasks, which include training, and development to ensure team members are performing at acceptable levels as determined by department and enterprise goals and initiatives. Direct involvement with day-to-day operations, which includes planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2.  Communicates information and directives to all team members to ensure implementation at all levels. Ensures internal control behaviors and practices are in place and thoroughly outlined and communicated as applicable to mitigate risk. Ensure gaming operating procedures are practiced and supply guidance and training to inter and intra-department personnel as necessary to support business...