99 manager programs 3 jobs found in Highland

Under the direction of the Senior Manager, Horticulture, the Senior Administrative Assistant - Horticulture serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Horticulture Department. Provides high-level support to Facilities Horticulture Department and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential records while managing the distribution of...

Under the guidance of the Senior Vice President of Hospitality and the direction of the Vice President of Hotel Operations, the Manager Training - Hospitality provides enterprise-wide leadership in hospitality training and development. Responsible for elevating service standards across all hospitality operational areas. Executing the Yaamava Brand Standards and collaborating closely with department leaders and Vice Presidents to deliver a best-in-class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assesses training needs and creates comprehensive plans that align with enterprise guest experience goals. Designs and delivers programs that reinforce Yaamava Brand Standards, Brand Champion Tasks, Forbes Travel Guide, Michelin, AAA standards and any other industry awards key to the operations success and brand positioning 2.    Performs continual observations and inspections, formally reports findings, and makes recommendations for leadership assessments and...

Under the direction of the Director, Cross Property Marketing, the Manager, Cross Property Marketing is responsible for supporting the marketing efforts of all tribal entities by identifying and leveraging cross-promotional opportunities, creating marketing synergies, and ensuring strategic alignment across properties. This role manages the development, execution, and evaluation of integrated cross-property marketing campaigns and initiatives designed to drive customer engagement, visitation, loyalty, and revenue growth. The Cross Property Marketing Manager also oversees the alignment, administration, and optimization of the enterprise-wide loyalty program, ensuring consistent and seamless guest experience across all entities. Key responsibilities include project management, stakeholder collaboration, campaign planning and execution, performance analysis, and fostering cross-functional partnerships to achieve organizational marketing objectives. ESSENTIAL DUTIES AND...

Reporting to the Principal the Manager, Administration & Operations will lead their team through data driven decision making which will include aspects of Tribal law and policy application, budget management and reporting, shared services management, managing and collecting student data as it pertains to WASC, and partnering with human resources for overseeing systems that manage staff training and compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administration and Operations  Demonstrates the ability to accurately apply Tribal policies and law in all areas of program management, budget and department responsibilities. Collaborate with school and department staff to determine and accommodate needs in areas related to program compliance and administration and update current systems or implement new systems to streamline daily operations.   Partners with the leadership team prepare reports for the Education Board, project summaries, and data reporting related...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under general supervision from the Manager EMT Services, the Supervisor, EMT Services, oversees the day-to-day operations of the Emergency Medical Technician (EMT) staff, responds to emergency and non-emergency calls in and around the Yaamava’ Resort & Casino (YRC) and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols, and tribal policies.  ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Leads EMT team operations, including coordination and maintenance of EMT scheduling. Assists in the coordination of maintenance and care of EMS treatment rooms and equipment .  Manages program where EMT staff inspect, audit, restock, and maintain facility defibrillators and first aid kits. 2. Conducts thorough investigations by analyzing and verifying information using various techniques and interviews. Prepare detailed written reports following departmental guidelines and provide verbal updates as required. Submits...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Manager, IT Business Services, the Senior Enterprise Business Services Analyst is primarily responsible for providing operational, product, and technology services for the assigned Enterprise & Tribal departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. In addition, the Senior Enterprise Business Services Analyst mentors other Business Analysts within the team and is the technical lead on large projects related to assigned departments and systems. They are a subject matter expert on several core systems that are assigned to the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs high-priority complex projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2. Mentors new and existing Business and...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Manager, Customer Experience, the Customer Experience Training Specialist (CX Training Experience Specialist) is responsible for high-level training and coaching of Yaamava’ Service Standards in an effort to elevate service to a best-in-class experience for team members and guests. Creates, implements, facilitates, revises, and continuously develops our Service Excellence program, Leadership Immersion Training program, and any other service-related training. Works closely with other departments and divisions of the CX department to ensure alignment in service expectations and execution. Supports the Customer Experience department by interacting with internal and external customers and providing consistent and timely information to leadership and other key stakeholders while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Reporting to the Director, Food & Beverage, the Senior Manager, of Food & Beverage is responsible for the overall operation and success of the restaurant(s), bar(s), and various venue(s) aspects of the Food & Beverage Department. The Senior Manager of Food & Beverage works with the Director of Food and Beverage to develop strategic leadership, guidance, and direction on food and beverage concepts, initiatives and operational decisions that are they then work with their leadership team to implement and execute which directly result in year over year improvements. This position is responsible for the management, training, employee engagement, and overall direction of the department staff and their day-to-day responsibilities. Additionally, this role is responsible for assisting the Director(s) of Food and Beverage to partner closely with the various leadership in and out of the division to ensure an optimal, best in class guest service experience while safeguarding...

Under the direction of the Senior Manager, Surveillance Operations, the Manager, Surveillance Operations Shift oversees surveillance activities across all tribal enterprises, ensuring effective monitoring through live observation and video review to detect and respond to incidents. This role leads the Surveillance Monitor Room team, aligning operations with organizational goals and evaluating performance for compliance with established procedures while ensuring adherence to gaming laws and regulations across all venues and escalates significant incidents to senior leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees and ensures comprehensive monitoring of all tribal enterprises, including casino gaming operations and related activities, through live observation, video review, and/or casino programs that support the gaming operations of the casino that detect cheating, advantage play, criminal or fraudulent behavior, suspicious incidents, injuries, illnesses, and...

Under direct supervision of the Manager, Mobile & E-Commerce, the Supervisor, App Loyalty Marketing will be responsible for overseeing the creation and execution of digital marketing strategies and initiatives to increase app marketplace engagements and overall loyalty for the Yaamava’ Resort & Casino’s mobile app. This includes the creation of integrated marketing campaigns, identification of opportunities by analyzing users and engagements, measuring promotional ROI, and development of App Marketplace product features and user experience enhancement plans. This role will also be responsible for supervising, leading, and supporting a team of specialists and analysts throughout their day-to-day work. The ideal candidate is data and user journey-focused, thrives in a fast-paced environment, and will play a key role in developing and optimizing processes for efficiency across the department. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responsible for the creation,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Serves as the subject matter expert for disability accommodation requests and leave programs to ensure alignment with applicable laws and enterprise policies and procedures. Updates Human Resources team members on applicable State and Federal changes related to any disability accommodation programs. 2.    Works closely with the enterprise third-party administrator in handling and processing all Leave of Absence related claims. Reviews documentation from the third-party administrator, team members, and medical providers to ensure its accuracy, completeness, and conformance to the workflow process prior to moving cases forward. Completes outbound leaves, extensions, and return-to-work actions in Workday on a timely basis. 3.    Maintains reasonable communication with team members on leave to facilitate a smooth return to work by relaying communication between team members and their leaders during leave within reason. Coordinates with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads the lighting operations for the theater. Ensure standards and procedures are adhered to and communicate any concerns to department management. 2.  Tests and resolve equipment issues. Performs the load-in of band equipment and rental equipment. Set up breakdown band and event equipment in the direction of the Production management team. 3.  Oversee and operates lighting control boards and programming. Focuses lighting and makes adjustments to artist and tour specifications. 4.  Create and distribute lighting plot plans. Ensure event lighting needs are scheduled and met. 5.  Performs all necessary maintenance and repairs of all equipment and expedites issues as necessary to appropriate service vendors.  Develop preventative maintenance programs and procedures. 6.  Assists with production throughout the event as needed. Assists the technical advance with artist’s representatives. Communicate with the production manager to determine...

Reporting to the Reservation Security Sergeant, the Animal Resource Officer is responsible for providing specialized protection to animals and wildlife on and off the Yuhaaviatam of San Manuel Nation Reservation. This role prepares appropriate reports and maintains close working partnerships with local law enforcement and animal control agencies. This role delivers critical safety and security services in a courteous and professional manner and is involved with the enforcement of laws, rules, and regulations under the Tribal Government, Federal, and State of California codes (where applicable), securing an assigned area, conducting investigations, collecting evidence, and preparing appropriate reports. This is an armed role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Provides the protection and care of domestic and wildlife animals on the YSMN Reservation and properties. Coordinates with law enforcement agencies, wildlife agencies or rescue groups, Tribal Court or Criminal...

Under the direction of the VP of Property Marketing, the Systems Control Program Manager – Property Marketing, oversees the development, implementation, and management of systems and operational controls that support asset protection, risk mitigation, regulatory compliance, and organizational objectives. Working collaboratively with IT, DPS, Surveillance, Risk Management, Casino Compliance, and department leadership, this role evaluates critical systems and processes, leads operational control projects, identifies opportunities for improvement, and implements effective risk mitigation strategies. Provides strategic leadership over supervisors within the division, drives continuous improvement in compliance, system accuracy, and fraud prevention, and supports both daily operations and long-term planning through innovative system enhancements, internal reviews, and cross-functional collaboration. Requires availability as needed to support business continuity and operational needs....

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant I (PSA I) provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with security issues and follows security policies, procedures, and confidential matters. The PSA I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Safeguards the reservation, its premises, Tribal citizens, assets, customers, team members, facilities, and DPS components. It includes delivering essential safety and security services by patrolling designated areas and inspecting grounds and facilities according to guidelines, laws, policies, and procedures to deter criminal activity. PSAs must follow notification protocols for suspected violations or emergencies. 2. Provides casino security tasks including chip-fills, special audits, and cash...

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from...

Under the direction of the Beverage Supervisor, the Bar Back assists Bartenders, enabling them to focus on providing premier guest service to patrons. By partnering with team members in operational processes, greeting patrons, and keeping the bars clean and stocked, the Bar Back allows Bartenders and Cocktail Servers to operate more efficiently in their respective roles.   ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods. 2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each...