108 management jobs found in Highland

The Senior Financial Analyst, Hospitality Asset Management supports the Hospitality Asset Management team in maximizing the value and financial performance of a diverse portfolio of hospitality assets. Reporting to the Vice Presidents of Operations and Hospitality Asset Management, this role is responsible for conducting detailed financial analyses, evaluating operating performance, identifying revenue optimization opportunities, supporting capital expenditure planning, and assessing return on investment initiatives across the portfolio. Serves as a key analytical resource for Asset Management leadership, transforming complex operational and financial data into actionable insights that support strategic decision-making. partners closely with hotel operators, revenue management teams, finance departments, ownership stakeholders, and other functional leaders to identify opportunities that enhance profitability, improve asset value, optimize capital allocation, and drive long-term...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Strategic Pricing & Optimization Develops and implements portfolio revenue strategies, including setting rate strategies and managing portfolio inventory to maximize top-line revenue and long-term asset value. Oversees revenue strategy and performance for a multi-property portfolio of luxury branded and independent resorts. Ensures strategic alignment and daily execution across property teams, including sales, marketing, distribution, and operations. 2.    Budgeting & Forecasting Reporting Leads the development of annual and long‑range portfolio-wide revenue budgets and forecasts, and pacing strategies, leveraging historical performance, market trends, and competitive behavior to produce accurate, actionable projections for ownership and leadership. Delivers enterprise level insights and executive briefings for ownership, including segmentation performance, forward-looking demand risk/opportunity analysis, and predictive...

Under the direction of the Intel Manager, the Senior Intelligence Analyst leads intelligence analysis efforts to identify, assess, and communicate security risks affecting the Tribe and Enterprise. This role produces actionable intelligence on a wide range of threats, including criminal activity, workplace violence, insider threats, emergency management, public safety, and fire and life safety concerns. The Senior Intelligence Analyst provides guidance and mentorship to Intelligence Analysts, oversees the quality and accuracy of intelligence products, and supports informed decision-making through timely, reliable, and strategic threat assessments. Exceptional analytical, communication, and organizational skills are essential to successfully prioritize work, coordinate team efforts, and enhance organizational resilience and security. ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Analysis & Threat Assessment Conducts comprehensive threat analysis and develops tactical and...

Under the direction of the Manager, IT Business Services, the Senior Enterprise Business Services Analyst is primarily responsible for providing operational, product, and technology services for the assigned Enterprise & Tribal departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. In addition, the Senior Enterprise Business Services Analyst mentors other Business Analysts within the team and is the technical lead on large projects related to assigned departments and systems. They are a subject matter expert on several core systems that are assigned to the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs high-priority complex projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2. Mentors new and existing Business and...

Reporting to the Assistant Manager, Facilities, the primary focus of the Power Generator Technician is providing technical solutions to ensure emergency, paralleling electrical/self-generating equipment is in top operating condition for Yaamava' Resort & Casino operations. Is responsible for repairs and troubleshooting diesel, electrical, or natural gas generators, and assist with system issues. Maintains, calibrates, and repairs plant electrical, instrumentation, and control systems. When not actively involved in disaster recovery or Central Plant operational activities, identifies vendor outsourced repairs and preventative maintenance that can be brought in-house for cost savings and lead time purposes. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Inspects and maintains Diesel Exhaust Fluid (DEF) systems on Tier 4 generators, performs preventative maintenance, commissioning, servicing, and repairing equipment throughout its life, performs OEM warranty work, and...

Reporting to the Director, Tribal Planning & Development, the Planning & Development Manager (P&D) manages multiple projects at one time in various phases of development. Meets or exceeds established goals including project delivery, scheduling, budgeting, profitability, subcontractor relations, document management, change management, forecasting/risk analysis, cost and schedule integration and reporting. This role collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s vision, mission, and values. This role also assists the Director, Tribal Planning and Development in the planning and direction of the day-to-day operations and long-term strategic direction of construction projects. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Develops and maintains financial models, proformas, forecasts, and long-range plans to support acquisitions,...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from...

Under the direction of the Supervisor, HR Operations, the Senior Human Resources (HR) Representative provides high-quality customer service to employees while administering HR programs, policies, and procedures across multiple functional areas. This position operates in a front-facing HR office environment and requires minimal supervision, demonstrating a high level of independence and professionalism. As a team lead, this role acts as the first level escalation point for HR Representatives and sets the standard for excellence in customer service and professionalism. Essential Duties & Responsibilitie s 1. Serves as a primary point of contact for visitors and callers to Human Resources, delivering one-and-done service to team members. Provides accurate information, guidance and support on routine HR matters. Demonstrates versatility in supporting a wide range of HR functions, including benefits, leave administration, recognition programs, recruiting, and Human Capital...

Under the direction of the Manager, Relief Floor Slots, the Supervisor, Training Slots is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. Responsible for instruction and development facilitated through courses, handouts, handbooks, and hands-on training. Works both back of house and on the gaming floor in order to stay current with processes and enterprise practices. Additionally, responsible for assessing, designing, developing, implementing, and evaluating employee training programs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time.  Monitors and coordinates activities of Slot department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. 2.    Creates...

Under the direction of the Supervisor PBX, the PBX (Private Branch Exchange) Operator handles and directs incoming calls. Delivers friendly and courteous service while operating in a high-volume call-intake environment and answering general questions regarding all offered amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responds to incoming calls in an efficient manner with a focus on providing exceptional customer service. Answers call via a multi-line phone system, determines purpose of calls and forwards them to the appropriate personnel or department. 2.    Provides information and demonstrates thorough knowledge to guests regarding amenities, restaurants, entertainment, and/or special promotions. Maintains working knowledge of  Yaamava’ Resort and Casino’s offerings and provides geographical directions to callers. 3.    Confirms online reservations for Hotel rooms and Hotel restaurants and services. 4.    Accepts and delivers messages as needed promptly and...

Reporting to the Assistant Manager of Facilities, the Maintenance Helper is responsible for carrying out general cleaning and maintenance tasks to support a Best-in-Class Resort and Casino environment, including all connected buildings and facilities. This role also assists various trades across the Facilities and EVS teams, contributing to the overall upkeep and operational excellence of the property. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Receives work orders/requests from Facilities and EVS management on a HotSOS device and performs necessary tasks. Provides assistance to all Facilities trades with projects. Assists with promoting brand loyalty by engaging in exceptional customer service to both internal and external customers. 2.  Performs wall repairs such as patching, touch-up and flush painting, wallpaper repair/replacement, and minor carpentry work. Makes minor carpentry, electrical, mechanical, and plumbing repairs. Performs building maintenance such as minor roof...

Under the direction of the Supervisor, Front Desk, the Hotel Night Audit & Reception Associate welcomes guests to the Hotel and provides excellent customer service during the evening and early morning hours while ensuring Front Desk and accounting operations of the Hotel run smoothly. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Greets and registers guests, issues room keys and provides information on hotel services, room location, and Hotel rewards program.  Answers phones in a prompt and courteous manner according to standards of proper etiquette and in no more than 3 rings. Accommodates special requests for guests.  Prepares reports and communications to staff. Exhibits professional demeanor through appearance and maintains a positive attitude toward all team members, guests and vendors.  Provides the highest level of service possible in an efficient, courteous and professional manner and handles confidential and guest information with highest degree of integrity.  Ensures...

Under the direction of the Director of Food & Beverage, the Cigar Sommelier is responsible for developing and managing a world-class cigar program, driving sales growth, and enhancing the overall cigar experience across assigned venues. Curates a premium cigar selection, provides expert recommendations and pairings, while educating guests, team members, and leaders on cigar knowledge, sales strategies, and best practices. Oversees inventory control, proper cigar storage, operational standards, and regulatory compliance while supporting financial objectives through effective reporting and revenue-generating initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads the training and development of cigar education for team members, designing programs that align with Yaamava’ Resort & Casino brand standards and elevate the guest experience. Demonstrates extensive knowledge of cigar brands, origins, blends, flavor profiles, and tobacco components—including wrapper,...

Under the direction of the Manager, Food and Beverage (F&B), the Assistant Manager, F&B directs and controls efficient food service outlet operations and oversees the training of non-exempt union and exempt employees. This position oversees culinary staff, bussers, and cashiers to ensure timely menu item execution and delivery that consistently meets all quality standards and exceeds patron expectations; directs overall activities of the supervisors to ensure established customer service standards are met or exceeded in a safe and orderly work environment. Profit and loss co-responsibilities include forecasting, budgeting, managing labor and operations costs to ensure a quality profit while meeting fiscal requirements. The Food and Beverage venues are high-volume food service amenities located in a 24-hour operation, seven-day-a-week casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the day-to-day operation of the F&B venues in accordance with established...

Under the direction of the Supervisor, Horticulture, the Horticulture Lead coordinates daily horticulture operations, providing leadership, technical guidance, and hands-on support across functions such as plant care, landscaping, grounds maintenance, floral operations, and seasonal décor. Ensures safe use of equipment, maintains quality and safety standards, and supports environmental compliance and service excellence. Strong leadership, communication, problem-solving, and adaptability are essential to meet changing operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assigns tasks, organizes work schedules, and provides hands-on support to team members performing grounds, landscape, and horticultural maintenance activities. Monitors progress, coordinates daily work priorities, and ensures all responsibilities are completed in accordance with established standards and organizational expectations. 2.    Performs grounds, landscape, and horticultural maintenance duties...

Under the direction of the Supervisor, Facilities, the HVAC Mechanic is responsible for performing a variety of standard to moderately complex technical tasks related to installing, maintaining and repairing heating, cooling and ventilation systems across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and services all air conditioning, heating, refrigeration, and ventilation units including exhaust fans. Monitors and performs preventative maintenance on the Photocatalytic Oxidation systems (PCO), including cleaning honeycomb filters and changing UV bulbs. Adjusts valves to regulate temperature of lubrication oil and flow of water through systems.  Cleans carbon deposits, pitch, and grease from fans, vents, and ducts. Performs seasonal roof maintenance during rainy seasons. Maintains schedules for change-out of filters and belts, greasing, and major maintenance. 2.    Moves controls to regulate fan speeds and adjusts vents and ducts.  Records gauge...

Under the direction of the Manager, IT Business Services the IT Program Manager is responsible for the continuous management of a portfolio of closely related projects that target specific enterprise objectives. Works closely with IT and enterprise leadership in the development, approval, prioritization and execution of the Program roadmap. Establishes and leads project management teams and cross-functional stakeholders throughout the lifecycle of approved projects executed under the program to ensure timely and accurate execution per stakeholder expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Contributes to the development, approval, prioritization, and execution of the program roadmap. Establishes parent/child program hierarchy and manage dependencies that are either internal or external to the program. 2.  Works directly with project sponsors and stakeholders on the development, documentation and approval of formal business requirements to drive discovery and project...

Reporting to the Supervisor, Slot Administrative, the Administrative Assistant – Slots provides comprehensive administrative and operational support to Slot Department leadership and team members to ensure efficient department operations. Responsible for record maintenance, auditing support, asset tracking, regulatory documentation management, payroll administration and tips processing. Exercises sound judgment, discretion, and independent decision-making when handling confidential and time-sensitive information. Collaborates with department leadership and cross-functional partners to ensure audit readiness, compliance with regulatory requirements, payroll accuracy, and the successful execution of departmental priorities while upholding the Tribe's vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides comprehensive administrative support to the Slot Department by carrying out day-to-day office functions, maintaining records and files, preparing...

Under the direction of the Supervisor, Revenue Audit-Tribal Finance, the Auditor II – Tribal Finance performs moderately complex financial, operational, and compliance audits across tribal gaming and business operations. This role requires a solid understanding of audit principles, regulatory standards, and reconciliation processes, with increasing autonomy in executing audit tasks and resolving issues. Contributes to process improvement efforts, supports regulatory testing, and communicates findings clearly to stakeholders. Serves as a bridge between foundational audit work and advanced audit responsibilities, preparing individuals for senior-level roles. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Participates in planning and conducting financial, operational, and compliance audits with moderate complexity. Applies risk assessment techniques to identify internal control gaps and process inefficiencies. Utilizes data analysis tools to perform continuous monitoring and forensic...