42 maintenance jobs found in Highland, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Completes tasks as assigned including but are not limited to: installing office fixtures, assembling furniture, door and mortise lock repair, drop ceiling repair, general wall repairs such as painting and drywall installation. Installs wall paneling and chair rails.  and general maintenance. 2.    Performs and completes all plumbing repairs and preventative maintenance including, copper/drain lines, fixtures and hardware, caulking, floor drains, toilet drains, urinal drains, angle stops and shutoff valves. 3.    Repairs and installs all types of flooring including ceramic, Luxury Vinyl Tile (LVT), epoxy, hardwood flooring, carpet and cove base. 4.    Performs general repairs, service, preventative maintenance to plumbing, electrical, carpentry, HVAC, mechanical, and all other guest and facilities work requests. 5.    Documents work performance, material usage, estimated repair time, and status using a work order system. Collaborates...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment  in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava’ Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability. 2.    Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports and direct involvement with day-to-day operations, which include planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2. Supports and participates in department responsibilities, such as lost and found, promotional events, and associated activities. Activities include attention to detail, promotional scripting to promote events and staging of products. Staging products consist of opening and unloading boxes, transporting products, and breaking down boxes. Other activities include oversight and managing gift card inventory to support gift card promotional events. 3. Ensures thorough understanding and full compliance with all Guest Service internal controls and safety protocols. Ensure gaming and safety procedures are adhered to and provide guidance and training to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2.    Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.  Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations. 3.    Determines...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides Best in Class customer service during all guest interactions.  Delivers luggage to rooms upon guest’s arrival and retrieves upon departure.  Carefully transfers guest belongings to storage or Front Desk.  Follows Yaamava’ Brand Standards pertinent to Department (i.e. ensures luggage is conveniently placed on luggage rack, luggage arrives within ten minutes of guest completing registration, arrives within eight minutes of guest calling for luggage assistance).  Maintains proper records of deliveries and pick-ups, graciously greets all guests passing through lobby and looks for opportunities to assist them and create memorable experiences for them.  Opens Hotel doors for all guests and gives verbal welcome when not retrieving or delivering luggage 2. Provides guests with directions, recommendations, and information about Hotel, Casino and Entertainment Center, as well as city attractions and general information.  Works with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods.   2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each shift or as needed, wipes down all mix containers and alcohol bottles at the end of each shift. Keeps the floors clean and presentable and ensures that all debris is collected. Ensures stations are ready for next shift.   3.    Prepares fruit garnishes for each shift. Assists Bartenders in mixing and preparing bulk alcohol and mix recipes for volume sales, such as...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Responsible for the inventory and tracking of all equipment and assets assigned to the Department of Guest Services on the floor, booth, offices, and basement areas. This may include documenting equipment information using Microsoft Teams and utilizing available inventory systems.   2.  Monitors all equipment regularly to ensure they are working properly, including oversight for supplies. This may include replenishing printer paper, replacing ink cartridges, troubleshooting equipment errors, and escalating equipment that is not functional.   3.  Maintains the performance of the equipment on the floor by following up on equipment maintenance, creating schedules for preventative maintenance, and communicating effectively with the IT department on the equipment issues and regulatory departments regarding equipment placement and safety.   4.  Works independently on projects to create and implement new strategies that will help with the...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads the planning, design, and execution of landscape maintenance, seasonal decor, and floral installations, ensuring proper preventative maintenance of all exterior grounds, including parking areas, pathways, and resort perimeters. Implement sustainable horticulture practices that align with environmental and brand guidelines, conduct regular inspections to ensure adherence to safety and aesthetic standards, and manage and upkeep all seasonal and promotional displays throughout the resort. 2.    Manages budgets for landscape projects, groundskeeping, exterior maintenance, seasonal decor, and floral arrangements while optimizing resources. Ensure cost-effective procurement and inventory control of plants, materials, and decor elements. Maintain financial records and report on expenditures, justifying budget needs 3.    Ensures all horticulture and exterior maintenance work complies with OSHA, ADA, and resort brand standards....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Engages Hotel guests to enhance service experience. Effectively provides information on all outlets within hotel and is knowledgeable of all hours of operations and all Hotel offerings (Restaurants & Bars, Lounge and Casino).  Works closely with all other departments such as restaurants, spa and entertainment to make sure guest needs are met. 2.    Responds to special requests from guests with unique needs and follows up to ensure satisfaction.  Gathers, summarizes, and provides local area knowledge to inform guests about property and surrounding area’s amenities, (including special events and local activities).  Contacts appropriate individual or department (Bell Person, Housekeeping, Food & Beverage etc.) as needed to resolve/address guest requests or concerns. 3.    Safeguards confidential nature of guest, department, and enterprise data; adheres to all health and safety policies and procedures set by enterprise.  Reports...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Dusts and sanitizes furniture and equipment (slot bases, slot chairs, stanchions, information signs, etc.).  Accountable for cleanliness and overall condition of assigned areas, including duties assigned to support the efficient operation of the Department.  General cleaning and sanitizing of all areas in the front-of-house and back-of-house of the Casino including off-site locations.   2.  Maintains the cleanliness of all slot machines, card tables, and non-gaming areas in a sanitary condition, including emptying and cleaning ashtrays.  Cleans and maintains stairwells, elevators, escalators, and people movers, including arranging furniture such as chairs and tables (within area of responsibility). Removes trash and recycling from all receptacles properly and disposes at their designated locations. Operates trash and cardboard compactors following the Standard Operating Guidelines (SOG). 3.  Cleans and maintains flooring surfaces...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is accountable for the training and development of wine education for all corresponding front of house team members. Designs training programs to ensure high quality service that aligns with Yaamava’ Resort & Casino brand standards and maintains training programs and overall product knowledge. Conducts frequent wine education audits via one-on-one interactions as well as dynamic group activities. Utilizes venue-specific requirements to customize wine trainings which include an upscale casual café, in-room dining, and a fine dining steakhouse. Trains the leadership team on training modules and additional beverage information to certify their ability to lead the beverage portion of our standards.   2.    Is responsible for ordering, receiving, maintaining inventory, organizing, and selling of wine. Oversees all wine purchases and manages costs in accordance with department guidelines. Assists team members and guests during their...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads and manages all maintenance fields and trades within the Facilities Department. (i.e., HVAC, Electrical, Building Maintenance, etc.). Maintains an active role in the planning and coordinating of projects and tasks assigned to the team, to include assigning, scheduling, coordinating, and monitoring. 2.    Monitors, responds, and reports any critical systems operation alarms and/or alerts (i.e., fire, power, central plant failures, etc.). Plays an active role in the Emergency Action Plan, Building Continuity Plan, and emergency drills. 3.    Completes performance evaluations for assigned team members and oversees performance evaluations completed by subordinate management team members. Responsible for the hiring process (i.e., review resumes, interview candidates, propose starting salaries, etc.). Reviews and signs-off. 4.    Processes requests for vendors by providing scope of work, expectations, and timelines for project...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the delivery and warehousing of Food & Beverage products from vendors and the Service Center for multiple venues, including the handling and transportation of single items that are rare and highly valued at $200,000 or more. Deliveries may also include internal and external customers.   2. Orders all beverage related items directly from vendors for the entirety of Yaamava’ Resort and Casino. Ensures all beverage items received are rotated, stored, and issued in accordance with the operational standards of first in, first out (FIFO). Ensures the proper change of all kegs, CO2, nitrogen tanks, as well as liquor bottles, for all venues.   3. Monitors inventory daily to ensure adequate supplies are consistently on hand to meet projected needs based on established average levels. Maintains consistently stocked levels and an accurate inventory with an average value of $1.5 to $2 Million dollars’ worth of product.   4. Conducts...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures using hand tools and power tools.  Diagnoses malfunctioning systems, apparatus, and components using test equipment and hand tools.  Locates causes of breakdowns and corrects problems.  Connects wires to circuit breakers, transformers, or other components.  Inspects electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair and ensures code compliance.  Installs computer, telephone, communication, fiber, and other cable and lines.  Works with vendors, general contractors, and sub-contractors in completing an assigned project and/or task.  Promotes brand loyalty by engaging in exceptional customer service to both external and internal customers. 2. Plans new or modifies installations to minimize waste of materials; provides access for future maintenance and avoids unsightly, hazardous, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise’s policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members. 2.    Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with...

Essential Duties & Responsibilities 1. Provides highest level of service experience to guests during all interactions and actively aspiring to reach Department and enterprise defined goals and objectives.  Welcomes guests with friendly and sincere demeanor while meeting Forbes Travel Guidelines (i.e. guest’s registrations are completed within five minutes, conversations are seamless, calm, and clear, avoiding slangs and phrase fragments), Assists with all guest’s reservations, as well as folios and billing questions.  Addresses guest’s concerns and resolves issues with expedited follow-up.  Goes above and beyond to recover any service opportunities and exceed guest expectations. 2.Communicates and collaborates with all department leaders and hourly team members to ensure guest experience is personalized and executed seamlessly.  Maintains proper record keeping for guest accounts; remaining knowledgeable and current on all Hotel offerings and local surroundings to provide...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for supporting the operations of Guest Services which includes product inventory control, equipment inventory control and maintenance, and department supplies. Support day-to-day operations of a 24/7 environment, which includes planning for promotional events. Work closely with leadership to ensure operational excellence with all department activities related to product and equipment placement and setup for promotional events, preventive maintenance schedules for equipment, and inventory control of all products, supplies, and equipment. 2.    Supports all aspects of promotional products in all redemption areas as well as take down, Activities include, unloading and loading trucks, restocking, end-of-day inventory counts, reporting, and tracking. Staging and installation of equipment which includes promotional kiosks, computers, card printers, etc. to support all promotional events and daily operations. Daily...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Serves as day of show manager for all site audio/visual projects in the theater, in collaboration with other departments such as Information Technology, Facilities, Fire and Casino Marketing, to plan, implement and complete all events on time and within budget. Supports strategic direction of Event Center Entertainment Department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort & Casino.   2. Ensures all technical and physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include electrical, lighting, sound, and plumbing information. Advises performers and private contractors on space utilization, special arrangements, building policies, and fire regulations. Creates and distributes information, procedures, and rules regarding AV needs for on and off-site promotions.  Remains current on new AV...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is accountable for all the Front of House (FOH) team members assigned to the venue(s).  Implements training programs to ensure high-quality service that aligns with Yaamava’s brand standards and maintains training along with overall product knowledge.   2.    Is responsible for ensuring optimal operations during business hours by closely monitoring customer satisfaction and resolving customer complaints.  Directs the development and administration of controls for all phases of the FOH operations in an economical and profitable manner while maintaining Yaamava’s brand standards. 3.    Manages assigned venue(s) to budget revenue, food cost, expense, headcount, and profit. Explains any unfavorable variance monthly to Food & Beverage leadership and prepares and implements a plan of action to track favorably to budget by the end of the fiscal year, including budget forecasts as needed.   4.    Collaborates with the assigned venue...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains security and accountability of enterprise funds and Tribal assets within designated cages. Ensures document accuracy, investigates overage/shortage errors, makes corrections, and completes discrepancy reports for Cage Operations Management. 2.    Verifies various types of payouts and supervises hourly team members to ensure policy and procedural compliance. Communicates policy changes, enforces Gaming regulations, conducts uniform inspections, attends required Title 31 training, and maintains Title 31 compliance. 3.    Provides excellent customer service and maintains professionalism when interacting with guests, coworkers, management, and Tribal citizens. Promotes a positive work environment with open communication and responds to initial customer concerns. 4.    Coordinates with outside vendors for maintenance of enterprise-owned machinery and equipment. Operates all computer-related equipment and a ten-key adding...