4 front desk coordinator jobs found in Highland

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons. Ensures all aspects of the F&B guest experience, department programs, and policies are followed. Serves as an extension to leadership, assists management and team as needed to ensure Yaamava’ Brand Service Standards and successful daily operations.   2.    Is responsible for addressing guest inquiries, concerns, and complaints promptly and professionally prior to getting a manager involved. Coordinates the needs of the guest to the team, kitchen staff, and other departments while escalating any guest or team members’ concerns to leadership.   3.    Assists and confirms all appropriate side work duties are being performed during operations as necessary. Ensures assignment of team member tasks while monitoring and maintaining the cleanliness of the venue. The Lead F&B Attendant is responsible for maintaining cleanliness and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons. Ensures all aspects of the F&B guest experience, department programs, and policies are followed. Serves as an extension to leadership, assists management and team as needed to ensure Yaamava’ Brand Service Standards and successful daily operations.   2.    Is responsible for addressing guest inquiries, concerns, and complaints promptly and professionally prior to getting a manager involved. Coordinates the needs of the guest to the team, kitchen staff, and other departments while escalating any guest or team members’ concerns to leadership.   3.    Assists and confirms all appropriate side work duties are being performed during operations as necessary. Ensures assignment of team member tasks while monitoring and maintaining the cleanliness of the venue. The Lead F&B Attendant is responsible for maintaining cleanliness and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Welcomes guests, including VIP members, at Pool check in and ensures they are comfortable. This includes specializing, coordinating, and booking cabanas and day bed rentals. The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2.    Performs and accurately records retail transactions including cash, credit card, Earned Rewards and comps through Point-of-Sale System using proper procedures. Maintains a cash drawer and balances drawer at the end of their shift, maintaining a minimum of variances. 3.    Communicates effectively between team and shared departments while consistently checking in with guests on pool deck to meet all needs. 4.    Is responsible for day-to-day tasks including but not limited to; maintaining safe, sanitary, and cleanliness in all areas visible to guests, organizing and consistently upholding merchandise presentations within the pool kiosk. 5....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides the highest level of services experience to guests during all interactions, in active attempt to reach department and property defined goals and objectives.  Takes reservations using proper Hotel verbiage while meeting Forbes Travel Guidelines. Answers phone with courteous and gracious manners and provides personalized service.  Readily describes all of the room’s physical elements and offers the guest a choice of room type that satisfies their individual needs.  Accommodate arriving and in-house guest requests, ensuring a high level of guest satisfaction at all times while aiming to exceed guest expectations. 2.    Inputs and organizes reservation information, internet, travel agency requests, and internal department communications with appropriate follow-up.  Works closely with Casino VIP Services to accommodate players’ needs.  Assists with Hotel Concierge services, guest itineraries and coordination of intradepartmental...