44 director quality jobs found in Highland

Reporting to the Director of Intergovernmental Affairs, the Legislative Policy Manager serves in a high-profile position as a representative of the San Manuel (the Tribe) and the Office of Intergovernmental Affairs (IGA). Assists in the development and implementation of the Tribe’s legislative and policy priorities on local, state, and federal matters, including policy related to Indian affairs. Assists the Tribe in implementing communication and education activities with local, state, and federal governments on issues that impact the Tribe and Indian Country. Is responsible for researching issues that could affect the Tribe, its economic enterprises, and related topics. Within this role, the Manager possesses the ability to monitor, analyze and disseminate key information to provide quantitative and qualitative insights by defining issues clearly, drawing valid conclusions, and making recommendations to facilitate key Tribal initiatives. Must also maintain a strict level of...

Under the direction of the of VP, Casino Compliance, the Director, Casino Compliance, helps maintain and enhance the organization’s Anti-Money Laundering (AML) program by supporting risk assessments, strengthening controls, and ensuring alignment with regulatory expectations. They oversee the risk framework by monitoring risks, evaluating controls, and ensuring suspicious activity is identified and reported promptly. Leads and develops compliance with staff while supporting tailored, effective AML training across the organization. Overall, they promote a strong culture of compliance and ensure the AML program remains robust, risk aligned, and continuously improving. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads and develop compliance staff, manage resources and staffing needs, and oversee day-to-day compliance operations and work quality. 2.  Design, implement, and continuously enhance the AML program while ensuring alignment with regulatory expectations, risk assessments,...

Reporting to the Director, Spa Operations, the Manager, Spa & Pool Services provides leadership, direction and supervision of their team in the daily operations for the massage, pool and skincare services of the Hotel, including, but not limited to, massage and skincare excellence, pool operations, guest experience, and Spa facilities upkeep. Excels in managing, using creative ways to lead a team, optimize merchandise and service selections, while maximizing Best in Class service resulting in continued sales profit. Responsible of marketing, operational excellence, budgeting/forecasting and maintaining strong vendor relationships. Ensures clean, sanitary and safe environment and services are provided for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages and upholds Spa massage, skincare, & pool areas of Spa Department’s business plan to support enterprise...

Reporting to the Director, Food & Beverage, the Senior Manager, of Food & Beverage is responsible for the overall operation and success of the restaurant(s), bar(s), and various venue(s) aspects of the Food & Beverage Department. The Senior Manager of Food & Beverage works with the Director of Food and Beverage to develop strategic leadership, guidance, and direction on food and beverage concepts, initiatives and operational decisions that are they then work with their leadership team to implement and execute which directly result in year over year improvements. This position is responsible for the management, training, employee engagement, and overall direction of the department staff and their day-to-day responsibilities. Additionally, this role is responsible for assisting the Director(s) of Food and Beverage to partner closely with the various leadership in and out of the division to ensure an optimal, best in class guest service experience while safeguarding...

Under the direction of the Vice President, Procurement Services, the Director, Procurement leads the execution of daily purchasing operations and strategic sourcing, ensuring excellence for customers in a shared values environment while ensuring alignment with enterprise goals and objectives; planning and execution; and process, talent, and system optimization. This role provides guidance and leadership to all stakeholders and has overall responsibility for maintaining the highest level of quality, controls, transparency, and value throughout the procurement cycle. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Drives performance and operational excellence and inspires the shared values purchasing team by fostering a high-performing culture and tracking improvements in daily purchasing efficiency and strategic sourcing outcomes. 2. Partners with enterprise stakeholders on a wide range and depth of purchasing activities and strategic sourcing initiatives, leveraging best practices...

Reporting to the SVP, Human Resources, the Director of Compensation and Benefits is a leader in the Human Resources (HR) department Is responsible for the strategy, research, design, and overall management of total reward policies and programs (base salary, short-term incentives, long-term incentives, market pricing, and benefits), as well as the associated training, communication, and technology enablers to support the enterprise’s values, vision and goals. This includes being the key thought leader promoting benefits and compensation into the integration of the entire enterprise portfolio offerings to the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Develops and executes strategies and programs designed to achieve the enterprise’s strategic goals supported by compensation and benefits programs and policies. 2.  Responsible for the planning, analysis, obtaining leadership buy-in, development and implementation for all compensation and benefits offerings through...

Under direct supervision of the Manager of CRM, the CRM Supervisor will be responsible for driving casino revenue via multi-channel variable campaigns primarily focused on dynamic content, email campaigns and portal content. The CRM Supervisor will support the CRM Manager to execute key online campaign components such as email distribution, user behavior scoring and segmentation. This role will also be responsible for the coaching and training of Marketing Campaign Specialists and CRM Coordinators in the execution and delivery of CRM communications and initiatives. The ideal candidate is a data focused leader and thrives in a fast-paced environment using fast to market channels such as email, SMS and in-app messaging. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Plans and delivers CRM strategies across the company encouraging customer retention and customer loyalty. Drives email automation to improve operational efficiencies while generating a positive return on investment and...

Under the direction of the Manager, Food and Beverage (F&B), the Assistant Manager, F&B directs and controls efficient food service outlet operations and oversees the training of non-exempt union and exempt employees. This position oversees culinary staff, bussers, and cashiers to ensure timely menu item execution and delivery that consistently meets all quality standards and exceeds patron expectations; directs overall activities of the supervisors to ensure established customer service standards are met or exceeded in a safe and orderly work environment. Profit and loss co-responsibilities include forecasting, budgeting, managing labor and operations costs to ensure a quality profit while meeting fiscal requirements. The Food and Beverage venues are high-volume food service amenities located in a 24-hour operation, seven-day-a-week casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the day-to-day operation of the F&B venues in accordance with established...

Under the direction of the Supervisor, Revenue Audit-Tribal Finance, the Auditor II – Tribal Finance performs moderately complex financial, operational, and compliance audits across tribal gaming and business operations. This role requires a solid understanding of audit principles, regulatory standards, and reconciliation processes, with increasing autonomy in executing audit tasks and resolving issues. Contributes to process improvement efforts, supports regulatory testing, and communicates findings clearly to stakeholders. Serves as a bridge between foundational audit work and advanced audit responsibilities, preparing individuals for senior-level roles. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Participates in planning and conducting financial, operational, and compliance audits with moderate complexity. Applies risk assessment techniques to identify internal control gaps and process inefficiencies. Utilizes data analysis tools to perform continuous monitoring and forensic...

Under the direction of the Manager, Development Studio, the Software Engineer III is responsible for providing technical leadership and strategic guidance for complex software initiatives, ensuring scalability, security, and performance. Influences architectural decisions, fosters innovation, and mentors engineers across all levels to drive excellence and professional growth. Shapes long-term technology solutions and advancing organizational objectives through collaboration and thought leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Oversees and executes highly complex coding initiatives, including coding, debugging, diagnosing, troubleshooting, and documenting software, with exceptional technical expertise, ensuring optimal design, performance, and maintainability. 2. Influences and contributes to strategic technology decisions, guiding architectural direction and mentoring engineers at all levels to drive professional growth. 3. Diagnoses, troubleshoots, and resolves...

Under the direction of the Supervisor, Food and Beverage, the Food Runner aids Servers by expediting food tickets and ensuring the delivery of high-quality dishes to the correct tables and guests. Assists in providing a superior guest experience by observing tables and maintaining clear communication between guests, front-of-house staff, and the culinary team. Initiates the preparation and timely service of the next course, as guests near the completion of a course. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Greets guests and provides a welcoming experience at their table. Efficiently expedites food tickets and ensures that high-quality dishes prepared by the Chef are delivered to the correct tables and guests in a professional and attentive manner. 2.    Ensures plates are properly garnished and food quality standards are met upon delivery. Identifies guest seat numbers to serve food accurately and announces dishes as they are placed in front of guests. Offers condiments and...

Under the direction of the Manager, IT Business Services, the Senior Enterprise Business Services Analyst is primarily responsible for providing operational, product, and technology services for the assigned Enterprise & Tribal departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. In addition, the Senior Enterprise Business Services Analyst mentors other Business Analysts within the team and is the technical lead on large projects related to assigned departments and systems. They are a subject matter expert on several core systems that are assigned to the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs high-priority complex projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2. Mentors new and existing Business and...

Under the direction of the VP of Property Marketing, the Systems Control Program Manager – Property Marketing, oversees the development, implementation, and management of systems and operational controls that support asset protection, risk mitigation, regulatory compliance, and organizational objectives. Working collaboratively with IT, DPS, Surveillance, Risk Management, Casino Compliance, and department leadership, this role evaluates critical systems and processes, leads operational control projects, identifies opportunities for improvement, and implements effective risk mitigation strategies. Provides strategic leadership over supervisors within the division, drives continuous improvement in compliance, system accuracy, and fraud prevention, and supports both daily operations and long-term planning through innovative system enhancements, internal reviews, and cross-functional collaboration. Requires availability as needed to support business continuity and operational needs....

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant II (PSA II), provides essential support to DPS. This role requires comprehensive knowledge of the organization with skill in working in the security field and following all DPS policies and procedures. This role is responsible for performing a broad range of duties while maintaining professionalism and confidentiality. This is a uniformed guard position, requiring compliance with all current California Bureau of Security and Investigative Services (BSIS) guard card guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Safeguards Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, or crimes. Provides courteous, personalized interactions that align with established standards, creating a safe and welcoming environment for all visitors. Patrols and monitors assigned areas, including buildings, offices,...

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from...

Under the direction of the Chef De Cuisine, the Sous Chef – F&B supervises daily overall operation assigned kitchen supporting specific venue or area of operation. Schedules, supervises, coordinates, trains and participates in all activities of subordinate cooks, stewards and other kitchen personnel. In collaboration with Food & Beverage management, this position is responsible for establishing menu forecasts based on customer counts, business forecasts, previous experience, dates, and holidays, ensuring adherence to all health and safety regulations and Enterprise policies and procedures. Representing the culinary team’s best-in-class culture, the Sous Chef champions the goals and priorities in a manner that reflects and upholds our vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and ensures all recipes, flavor profiles, consistency in quality, appearance and production timeframes are adhered to for all menu/food items being produced,...

Under the direction of the Supervisor, Facilities, the Carpenter maintains a proactive and innovative approach to high-quality repairs. Develops creative solutions that support operational excellence and consistently delivers Best-in-Class workmanship in alignment with Forbes standards. Accountable for the maintenance and restoration of the furnishings throughout the enterprise. Performs duties ranging from fabrication, rough and finish carpentry, wall repair, floor repair, furniture repair and faux painting. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Refinishes, installs and repairs various surfaces including but not limited to wood finishes, wall coverings, and decorative metals and stone finishes. Conducts faux painting, color matching, and paint mixing to duplicate finishes. Repairs and installs all flooring types including ceramic, luxury vinyl tile (LVT), epoxy, hardwood flooring, carpet and cove base. 2. Designs, fabricates and installs customized cabinets, furniture,...

Under the direction of the Manager, Cross Property Marketing the Cross Property Marketing Specialist is responsible for supporting cross-property marketing initiatives across all tribal entities by coordinating campaign execution, facilitating communication between stakeholders, and assisting with the implementation of cross-promotional opportunities. This role supports the day-to-day administration of the loyalty program, helps maintain project timelines, prepares campaign materials and reports, and ensures marketing activities are executed accurately and efficiently. The Specialist works collaboratively with internal teams to support organizational marketing goals and deliver a consistent guest experience across all properties. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.      Coordinates and executes cross-property marketing campaigns and initiatives across all tribal entities, ensuring projects are completed accurately, on schedule, and aligned with business...

Under the guidance of the Senior Vice President of Hospitality and the direction of the Vice President of Hotel Operations, the Manager Training - Hospitality provides enterprise-wide leadership in hospitality training and development. Responsible for elevating service standards across all hospitality operational areas. Executing the Yaamava Brand Standards and collaborating closely with department leaders and Vice Presidents to deliver a best-in-class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assesses training needs and creates comprehensive plans that align with enterprise guest experience goals. Designs and delivers programs that reinforce Yaamava Brand Standards, Brand Champion Tasks, Forbes Travel Guide, Michelin, AAA standards and any other industry awards key to the operations success and brand positioning 2.    Performs continual observations and inspections, formally reports findings, and makes recommendations for leadership assessments and...

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses.  Delivers exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES   1.    Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations.  Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service...