4 customer service rep jobs found in Highland

Under the direction of the Manager, IT Business Services, the Senior Enterprise Business Services Analyst is primarily responsible for providing operational, product, and technology services for the assigned Enterprise & Tribal departments, systems, and applications. This position strives to maximize the efficiency of our enterprise through the application of technology by partnering with assigned departments. In addition, the Senior Enterprise Business Services Analyst mentors other Business Analysts within the team and is the technical lead on large projects related to assigned departments and systems. They are a subject matter expert on several core systems that are assigned to the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs high-priority complex projects for assigned departments, which often require considerable resources and high levels of functional integration and interaction with enterprise sponsors. 2. Mentors new and existing Business and...

Reporting to the Director, Spa Operations, the Manager, Spa & Pool Services provides leadership, direction and supervision of their team in the daily operations for the massage, pool and skincare services of the Hotel, including, but not limited to, massage and skincare excellence, pool operations, guest experience, and Spa facilities upkeep. Excels in managing, using creative ways to lead a team, optimize merchandise and service selections, while maximizing Best in Class service resulting in continued sales profit. Responsible of marketing, operational excellence, budgeting/forecasting and maintaining strong vendor relationships. Ensures clean, sanitary and safe environment and services are provided for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages and upholds Spa massage, skincare, & pool areas of Spa Department’s business plan to support enterprise...

Under the direction of the Supervisor, Logistics, the Logistics Clerk is responsible for managing the receipt, storage, and distribution of goods essential to both Tribal and casino operations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversee the physical delivery of all products from vendors supporting Tribal and Casino operations. Ensures all incoming products and supplies meet established quantity, quality standards, specifications, and temperature requirements. Coordinates product transfers and maintains accurate daily records, submitting all required documentation to Finance in compliance with organizational policies. 2.  Relocates inventory within the warehouse or between facilities using forklifts and other material-handling equipment to ensure safe and efficient operations. 3.  Plans and optimizes delivery routes to ensure efficiency and timely completion of deliveries, while verifying receipt of authorized signatures. Coordinates product deliveries to other enterprise...

Under the direction of the Manager, Logistics, the Supervisor, Logistics leads the team and oversees all warehouse operations, including receiving, storing, inventory management, issuing, and shipping of materials, supplies, equipment, and parts. Ensures the proper handling and safekeeping of archival documents. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists in planning warehouse layouts—both onsite and offsite—based on item turnover, size, weight, and other storage factors. Coordinates special and periodic inventory schedules. Works closely with the Logistics Manager and Casino/Tribal Accounting to ensure accurate expense tracking through General Ledger (GL) entries. Supports budget analysis on a monthly, quarterly, and annual basis. 2.    Coordinates with all departments to ensure timely shipment of finished goods. Transfers and issues inventoried products to Casino/Tribal departments using Lawson, Eatec, or other designated ERP systems. Collaborates with Casino/Tribal...