3 account development specialist jobs found in Highland, CA

Under the direction of the Manager, Customer Experience, the Customer Experience Training Specialist (CX Training Experience Specialist) is responsible for high-level training and coaching of Yaamava’ Service Standards in an effort to elevate service to a best-in-class experience for team members and guests. Creates, implements, facilitates, revises, and continuously develops our Service Excellence program, Leadership Immersion Training program, and any other service-related training. Works closely with other departments and divisions of the CX department to ensure alignment in service expectations and execution. Supports the Customer Experience department by interacting with internal and external customers and providing consistent and timely information to leadership and other key stakeholders while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Under direct supervision of the Manager, Mobile & E-Commerce, the Supervisor, App Loyalty Marketing will be responsible for overseeing the creation and execution of digital marketing strategies and initiatives to increase app marketplace engagements and overall loyalty for the Yaamava’ Resort & Casino’s mobile app. This includes the creation of integrated marketing campaigns, identification of opportunities by analyzing users and engagements, measuring promotional ROI, and development of App Marketplace product features and user experience enhancement plans. This role will also be responsible for supervising, leading, and supporting a team of specialists and analysts throughout their day-to-day work. The ideal candidate is data and user journey-focused, thrives in a fast-paced environment, and will play a key role in developing and optimizing processes for efficiency across the department. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responsible for the creation,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Installs, configures, monitors maintain, and troubleshoot servers, network switches, network performance, storage devices, wireless devices, PC clients, peripherals, virtualization, domain controllers, active directory, and software applications, as well as integration. Ensures all Surveillance Department system components; equipment and infrastructure are installed and operating in strict alignment with industry, regulatory, and department standards.   2.  Configures, installs, maintains, and troubleshoots IT systems and devices, including servers, switches, networks, storage solutions, and personal computers. This includes administration of multisite storage environments such as SAN (Storage Area Network), NAS (Network Attached Storage), and DAS (Direct Attached Storage), utilizing technologies like Fiber Channel (FC) and iSCSI (Internet Small Computer Systems Interface). 3.  Configures, installs, maintains, and troubleshoots...