144 jobs found in Highland

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Officer I (PSO I), provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with law enforcement issues and law enforcement policies, procedures, and confidential matters. The PSO I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Patrols and safeguards tribal lands, resort and gaming facilities, and other assets using advanced situational awareness and proactive crime prevention strategies. Observes the grounds and facilities in accordance with guidelines, laws, policies, and procedures. Patrols can be conducted in a vehicle, on foot, on a bike or other motorized methods to ensure conditions are orderly and to identify any suspected violations. 2. Conducts thorough investigations by analyzing and...

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant II (PSA II), provides essential support to DPS. This role requires comprehensive knowledge of the organization with skill in working in the security field and following all DPS policies and procedures. This role is responsible for performing a broad range of duties while maintaining professionalism and confidentiality. This is a uniformed guard position, requiring compliance with all current California Bureau of Security and Investigative Services (BSIS) guard card guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Safeguards Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, or crimes. Provides courteous, personalized interactions that align with established standards, creating a safe and welcoming environment for all visitors. Patrols and monitors assigned areas, including...

Under supervision of the Fire Captain, Firefighter - Paramedic accomplishes a variety of duties in the protection of life and property. Participates in the combating, extinguishing and prevention of fires as well as providing emergency medical care, rescue and protection of individuals from hazardous environments. Maintains fire station, grounds, and equipment, participates in fire prevention inspection, fire prevention, and suppression training. ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Provides courteous and expeditious customer service to team members, the general public and Tribal Citizens while maintaining confidential information.   2. Responds to fire alarms, medical emergencies, hazardous materials situations and other emergency/non-emergency calls to protect life and property endangered.   3. Performs all firefighter duties; lays and connects hoses; directs water streams in the...

Under the direction of the Supervisor, HR Operations, the Senior Human Resources (HR) Representative provides high-quality customer service to employees while administering HR programs, policies, and procedures across multiple functional areas. This position operates in a front-facing HR office environment and requires minimal supervision, demonstrating a high level of independence and professionalism. As a team lead, this role acts as the first level escalation point for HR Representatives and sets the standard for excellence in customer service and professionalism. Essential Duties & Responsibilitie s 1. Serves as a primary point of contact for visitors and callers to Human Resources, delivering one-and-done service to team members. Provides accurate information, guidance and support on routine HR matters. Demonstrates versatility in supporting a wide range of HR functions, including benefits, leave administration, recognition programs, recruiting, and Human Capital...

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from...

Under the direction of the of VP, Casino Compliance, the Director, Casino Compliance, helps maintain and enhance the organization’s Anti-Money Laundering (AML) program by supporting risk assessments, strengthening controls, and ensuring alignment with regulatory expectations. They oversee the risk framework by monitoring risks, evaluating controls, and ensuring suspicious activity is identified and reported promptly. Leads and develops compliance with staff while supporting tailored, effective AML training across the organization. Overall, they promote a strong culture of compliance and ensure the AML program remains robust, risk aligned, and continuously improving. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads and develop compliance staff, manage resources and staffing needs, and oversee day-to-day compliance operations and work quality. 2.  Design, implement, and continuously enhance the AML program while ensuring alignment with regulatory expectations, risk assessments,...

Reporting to the Director, Payroll, the Manager, Payroll will provide leadership and oversight of all aspects of payroll shared services operations for the multi-entity multi-state organization, including Tribal Members. This role is responsible for aligning payroll systems and operations with the entities overall business strategies, closely collaborating with Finance, Accounting, Legal, Human Resources and operational leaders to drive strategy and effectively mitigate financial, legal, compliance and operational risk. While also playing a critical role in safeguarding payroll accuracy, maintaining confidentiality, and driving continuous improvement in payroll policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages and oversees all payroll operations, including payroll processing, regulatory compliance, staff development, process improvement, data integrity, audit readiness, and cross-functional collaboration, to ensure accurate, timely, and compliant...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Reporting to the Director, Tribal Planning & Development, the Planning & Development Manager (P&D) manages multiple projects at one time in various phases of development. Meets or exceeds established goals including project delivery, scheduling, budgeting, profitability, subcontractor relations, document management, change management, forecasting/risk analysis, cost and schedule integration and reporting. This role collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s vision, mission, and values. This role also assists the Director, Tribal Planning and Development in the planning and direction of the day-to-day operations and long-term strategic direction of construction projects. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Develops and maintains financial models, proformas, forecasts, and long-range plans to support acquisitions,...

Under the direction of the Manager, Relief Floor Slots, the Supervisor, Training Slots is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. Responsible for instruction and development facilitated through courses, handouts, handbooks, and hands-on training. Works both back of house and on the gaming floor in order to stay current with processes and enterprise practices. Additionally, responsible for assessing, designing, developing, implementing, and evaluating employee training programs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time.  Monitors and coordinates activities of Slot department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. 2.    Creates...

Under the direction of the Supervisor PBX, the PBX (Private Branch Exchange) Operator handles and directs incoming calls. Delivers friendly and courteous service while operating in a high-volume call-intake environment and answering general questions regarding all offered amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responds to incoming calls in an efficient manner with a focus on providing exceptional customer service. Answers call via a multi-line phone system, determines purpose of calls and forwards them to the appropriate personnel or department. 2.    Provides information and demonstrates thorough knowledge to guests regarding amenities, restaurants, entertainment, and/or special promotions. Maintains working knowledge of  Yaamava’ Resort and Casino’s offerings and provides geographical directions to callers. 3.    Confirms online reservations for Hotel rooms and Hotel restaurants and services. 4.    Accepts and delivers messages as needed promptly and...

Under the direction of the Supervisor Front Desk, the Concierge consistently elevates guest satisfaction by delivering Best in Class service and creating memorable experiences for guests at every opportunity. Designs and coordinates experiences pertaining to dining, hotel, entertainment, transportation, and special event reservations, while meeting Forbes Travel Guidelines. Partners closely with other departments to anticipate guest requests and extend appreciation for guest loyalty through personalized service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest services standards to guests during all interactions.  Initiates and responds to in-person and phone contact with guests to ensure all reservations for hotels, special events and entertainment are executed efficiently.  Assists guests with booking changes and inquiries regarding reservations.  Communicates effectively to guests in a high call volume setting.  Ensures guest information is updated and accurate...

Reporting to the Assistant Manager of Facilities, the Maintenance Helper is responsible for carrying out general cleaning and maintenance tasks to support a Best-in-Class Resort and Casino environment, including all connected buildings and facilities. This role also assists various trades across the Facilities and EVS teams, contributing to the overall upkeep and operational excellence of the property. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Receives work orders/requests from Facilities and EVS management on a HotSOS device and performs necessary tasks. Provides assistance to all Facilities trades with projects. Assists with promoting brand loyalty by engaging in exceptional customer service to both internal and external customers. 2.  Performs wall repairs such as patching, touch-up and flush painting, wallpaper repair/replacement, and minor carpentry work. Makes minor carpentry, electrical, mechanical, and plumbing repairs. Performs building maintenance such as minor roof...

Under the direction of the Supervisor, Front Desk, the Hotel Night Audit & Reception Associate welcomes guests to the Hotel and provides excellent customer service during the evening and early morning hours while ensuring Front Desk and accounting operations of the Hotel run smoothly. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Greets and registers guests, issues room keys and provides information on hotel services, room location, and Hotel rewards program.  Answers phones in a prompt and courteous manner according to standards of proper etiquette and in no more than 3 rings. Accommodates special requests for guests.  Prepares reports and communications to staff. Exhibits professional demeanor through appearance and maintains a positive attitude toward all team members, guests and vendors.  Provides the highest level of service possible in an efficient, courteous and professional manner and handles confidential and guest information with highest degree of integrity.  Ensures...

Under the direction of the Director of Food & Beverage, the Cigar Sommelier is responsible for developing and managing a world-class cigar program, driving sales growth, and enhancing the overall cigar experience across assigned venues. Curates a premium cigar selection, provides expert recommendations and pairings, while educating guests, team members, and leaders on cigar knowledge, sales strategies, and best practices. Oversees inventory control, proper cigar storage, operational standards, and regulatory compliance while supporting financial objectives through effective reporting and revenue-generating initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads the training and development of cigar education for team members, designing programs that align with Yaamava’ Resort & Casino brand standards and elevate the guest experience. Demonstrates extensive knowledge of cigar brands, origins, blends, flavor profiles, and tobacco components—including wrapper,...

Under the direction of the Manager, Food and Beverage (F&B), the Assistant Manager, F&B directs and controls efficient food service outlet operations and oversees the training of non-exempt union and exempt employees. This position oversees culinary staff, bussers, and cashiers to ensure timely menu item execution and delivery that consistently meets all quality standards and exceeds patron expectations; directs overall activities of the supervisors to ensure established customer service standards are met or exceeded in a safe and orderly work environment. Profit and loss co-responsibilities include forecasting, budgeting, managing labor and operations costs to ensure a quality profit while meeting fiscal requirements. The Food and Beverage venues are high-volume food service amenities located in a 24-hour operation, seven-day-a-week casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the day-to-day operation of the F&B venues in accordance with established...

Under the direction of the Supervisor, Horticulture, the Horticulture Lead coordinates daily horticulture operations, providing leadership, technical guidance, and hands-on support across functions such as plant care, landscaping, grounds maintenance, floral operations, and seasonal décor. Ensures safe use of equipment, maintains quality and safety standards, and supports environmental compliance and service excellence. Strong leadership, communication, problem-solving, and adaptability are essential to meet changing operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assigns tasks, organizes work schedules, and provides hands-on support to team members performing grounds, landscape, and horticultural maintenance activities. Monitors progress, coordinates daily work priorities, and ensures all responsibilities are completed in accordance with established standards and organizational expectations. 2.    Performs grounds, landscape, and horticultural maintenance duties...

Under the direction of the Supervisor, Facilities, the HVAC Mechanic is responsible for performing a variety of standard to moderately complex technical tasks related to installing, maintaining and repairing heating, cooling and ventilation systems across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and services all air conditioning, heating, refrigeration, and ventilation units including exhaust fans. Monitors and performs preventative maintenance on the Photocatalytic Oxidation systems (PCO), including cleaning honeycomb filters and changing UV bulbs. Adjusts valves to regulate temperature of lubrication oil and flow of water through systems.  Cleans carbon deposits, pitch, and grease from fans, vents, and ducts. Performs seasonal roof maintenance during rainy seasons. Maintains schedules for change-out of filters and belts, greasing, and major maintenance. 2.    Moves controls to regulate fan speeds and adjusts vents and ducts.  Records gauge...

Under the direction of the Manager, IT Business Services the IT Program Manager is responsible for the continuous management of a portfolio of closely related projects that target specific enterprise objectives. Works closely with IT and enterprise leadership in the development, approval, prioritization and execution of the Program roadmap. Establishes and leads project management teams and cross-functional stakeholders throughout the lifecycle of approved projects executed under the program to ensure timely and accurate execution per stakeholder expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Contributes to the development, approval, prioritization, and execution of the program roadmap. Establishes parent/child program hierarchy and manage dependencies that are either internal or external to the program. 2.  Works directly with project sponsors and stakeholders on the development, documentation and approval of formal business requirements to drive discovery and project...

Reporting to the Supervisor, Slot Administrative, the Administrative Assistant – Slots provides comprehensive administrative and operational support to Slot Department leadership and team members to ensure efficient department operations. Responsible for record maintenance, auditing support, asset tracking, regulatory documentation management, payroll administration and tips processing. Exercises sound judgment, discretion, and independent decision-making when handling confidential and time-sensitive information. Collaborates with department leadership and cross-functional partners to ensure audit readiness, compliance with regulatory requirements, payroll accuracy, and the successful execution of departmental priorities while upholding the Tribe's vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides comprehensive administrative support to the Slot Department by carrying out day-to-day office functions, maintaining records and files, preparing...