$80,000 - $120,000 yearly
Tesla
Hayward, CA
As a Supervisor on the Used Car team, you will lead a 15+ person team to efficiently and accurately value trade-in vehicles. In this role you will work cross functionally with Sales, Delivery, Logistics, Service and Digital organizations as well as external partners, and you will interact regularly with Used Car leadership. You’ll be expected to own our valuation operations and strategy end-to-end, continuously evolving the team’s approach to adapt to changing business needs and to improve efficiency and accuracy.
The Role
Effectively manage workflow of Valuation team to ensure customers’ valuation requests are completed in line with current valuation strategies, and as efficiently as possible
Continuously review operational performance to identify and execute on opportunities for improvement
Set clear expectations and metrics for measuring your team’s performance, and hold your team to the highest standard of execution
Develop and maintain clear business KPIs,...