4 customer account coordinator jobs found in Hayward

Tesla is seeking a highly motivated and organized Funding Specialist to join our Funding Team. Our Funding Team is an elite group that supports the seamless collection of all customer trade-in vehicle payoffs. As a Funding Specialist, you will own the resolution of North American funding delays and ensure loans are finalized and funded accurately and on time. You will be a primary point of contact for customers while partnering with Delivery, Tesla Lending, banking partners, and internal teams across the U.S. and Canada. The Role Manage post-delivery funding delay cases and drive issues to resolution through full loan finalization Serve as a primary contact for customers regarding post-delivery funding related issues and coordinate with Delivery as well as Tesla Lending Partners (U.S. and Canada) to clear outstanding lending items Prepare and submit loan contracts to banks in line with each bank's requirements Follow up with lenders multiple times daily to...

The Tooling, Process & Training team is responsible for developing and proliferating custom service and commissioning tooling hardware to assist in the rapid development and maintenance of Tesla Energy's storage and charging solutions along with training of individuals on these solutions. This skilled and motivated individual will help with the creation and coordination of the new hire training program, helping with content creation, delivery of said content, project coordination, and be the liaison with the field service team. The Role Effectively/enthusiastically deliver equipment-specific training to Field Technicians and Engineers in classroom and field settings using a variety of presentation formats including Instructor-Led, Facilitative group learning, active hands-on learning, and functional assessments Provide comprehensive schedule management and tracking of learners' completed and required training in the Tesla-specific Learning Management software system...

As a Collections and Repossession Associate Manager, you will help manage Tesla's North American captive vehicle leasing, vehicle loan, energy loan and energy lease portfolio. We are seeking a detail-oriented and proactive Associate Manager to join our Finance team. This role is responsible for overseeing collections activity, leading a collections team, coordinating recovery and repossession efforts, and driving timely resolution of delinquent accounts across the captive portfolios. You will partner closely with program managers to document requirements and align collection workflows with product and portfolio needs. The ideal candidate thrives in a high-paced environment, balances multiple deadlines and demonstrates strong communication skills, financial acumen, and the ability to work collaboratively with internal and external stakeholders. The Role Monitor/manage aging reports as well as identify and prioritize accounts requiring immediate collection action for the...

The Tooling, Process & Training team is responsible for developing and proliferating custom service and commissioning tooling hardware to assist in the rapid development and maintenance of Tesla Energy's storage and charging solutions, along with the training of individuals on these solutions. This skilled and motivated individual will help with the creation and coordination of the new - hire training program for all residential products, helping with content creation, delivery of said content, project coordination, and acting as the liaison with the field service team. The ideal candidate has a good mix of electrical and mechanical engineering skills with passion for working in a fast-growing renewable energy company. The Role Develop high-quality, engaging technical content and lab exercises on a wide variety of applications (basic and advanced) in concert with process SMEs Effectively/enthusiastically deliver equipment-specific training to Field Technicians and...