$72,000 - $240,000 yearly
Tesla
Fremont, CA
Tesla's Energy & Charging Services organization operates and maintains deployed assets including North American residential & commercial solar, global behind-the-meter & front-of-meter storage, and global electric vehicle charging infrastructure. The mission of the organization is to maximize fleet health and delight our customers while minimizing the cost of maintaining the fleet.
The Residential Field Service Quality team partners with the Field Service organization to improve efficiency metrics by identifying causes/ trends in efficiency metrics, developing improvement solutions with Engineering, and implementing US-wide field changes. Example efficiency measures actual field hours relative to Engineering time trial expectations and the rate of repeat field visits. Additional responsibilities include randomized desktop audits of field visits to provide technician-level feedback to Field Managers.
The Residential Energy Service Operations Programs team is embedded in daily...