199 customer service jobs found in Fremont

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. The Role Work scheduling maintenance Vehicle arrival preparation Customer communication and expectations Rental coordination and hand off Vehicle status updates Material and supplies reordering Repair review and delivery Requirements Strong customer-oriented approach with clients and coworkers Must be willing to train others Ability to work independently in limited supervision environments Microsoft Office experience, preferred Excellent written and verbal communication skills as well as the ability to follow instructions Account receivable experience is a plus Compensation and Benefits Benefits Along with competitive pay, as a...

Your Job As a Human Resources Business Partner (HRBP) for our Global Sales and Marketing (GSM) organization, you will serve as a trusted advisor to leaders, helping align talent strategies with business objectives while fostering an engaging, high-performing culture. This role offers the opportunity to influence key business outcomes through strategic partnership, leadership coaching, talent development, employee engagement, and organizational effectiveness initiatives. You will work closely with leaders to develop leadership capability, advance talent strategies, and foster employee engagement, helping teams and the broader organization achieve their goals. Our Team You will join a collaborative HR team that partners closely with business leaders across the Global Sales and Marketing organization to create an environment where employees can thrive and contribute at their highest potential. Our team is focused on developing strong leaders, enhancing...

Security Officer   Must have valid Driver License We help make your world a safer place.  Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.  Securitas plays an essential role for our clients and in society. The  Security Officer  position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.  We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These...

The Senior Commute Benefits Program Manager at Tesla spearheads the strategic development and management of nationwide vanpool and bike programs, ensuring exceptional service standards through vendor oversight, innovative technology integration, and strict compliance with contractual and tax regulations. This role drives program optimization using data analytics, manages budgets for sustainable and cost-effective operations, and enhances employee satisfaction by incorporating feedback, all while collaborating with cross-functional teams to deliver impactful commute solutions. The Workplace Team's mission is to create an environment for our high performing teams that allows them to realize their true potential. Whichever group we collaborate with, we constantly push ourselves to approach challenges from first principles. Together we focus on optimizing the space we have, finding the best solutions to Tesla's expansion needs, and devising and driving our long-term strategy. All of...

As a Tesla Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy. At Tesla, you'll collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge automotive technology and working on the most advanced cars currently in production. Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through a combination of training programs and on the job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission. The Role Execute both basic and advanced diagnostic and repair work on all Tesla products Collaborate with team members to maximize repair...

As part of the Workplace Transportation team, the Parking & Valet Supervisor leads daily parking enforcement and valet operations across Tesla Fremont sites. This role ensures parking policies are followed, valet service standards are met, and employees and visitors receive professional, timely support. The Supervisor is the primary on-site leader for parking and valet operations, resolving escalations, coordinating with vendors and cross-functional partners, and maintaining accurate operational records. This role supports Tesla's sustainability mission by optimizing parking utilization, supporting EV charging throughput, and helping high-performing teams operate efficiently in a fast-paced environment. The Workplace Team's mission is to create an environment for our high-performing teams that allows them to realize their true potential. We align around three pillars-Design, Build, and Operate-under the guiding principle of sustainability. The Role Lead daily parking...

As a SOC Operator, you can expect to play a crucial role in supporting the business. Your responsibilities will include monitoring, tracking, and coordinating response to incidents in a fast-paced, agile environment. You will work with various security tools and technologies and will assist with requests via phone, email, and/or radio. Collaboration with other teams is essential for effective incident resolution. Operators will troubleshoot, assess, and triage security related issues as required. Expect to stay updated on the latest security trends to continuously support the organization. Strong analytical skills, attention to detail, and the ability to work under pressure are key attributes for success in this role. Additionally, being adaptable and able to prioritize tasks efficiently will help manage the dynamic nature of security incidents. Continuous learning and professional development are also important. The ideal candidate is trustworthy and consistently demonstrates...

As a Construction Project Coordinator, you will be playing a critical role in supporting Self-Perform construction projects coordinating activities between project managers and field superintendents, supporting material procurements and assisting in tracking projects' cost and schedules performance and ensuring deliverable dates are achieved. The Role Consistently provide a high level of customer service to Tesla staff, vendors, business partners and guests while at times, being the client interface Coordinate and set-up meetings with team members and stakeholders Intake and distribute project information to Self-Perform disciplines team members. Assign project numbers and enter project information into the project tracker Manage project purchase requests through lifecycle: approvals, procurement item receipt, invoice validation and approval Support with project and resource planning - monitor and report field progress including manpower along with project...

We are currently seeking to fill the position of Security Officer within our Bay Area team. The ideal candidate has a bias for action and consistently demonstrates excellence. They will be, trustworthy, professional, adaptable to change, have strong situational awareness and be customer service oriented. Candidates must have a problem-solving mindset and exercise attention to detail in the performance of their duties. This position may include work on nights, weekends, and holidays. The Role Provide customer service to executive staff, personnel, guests, and contractors; Provide support to executive staff for special events, and meetings Maintain a high level of professionalism and meet uniform and grooming standards Executes company procedures to ensure the physical protection of personnel, and property, while meeting required codes and regulations Assists with the operation of security systems: CCTV, access control, and incident reporting; Responsible for the...

We are currently seeking to fill the position of Security Officer within our Bay Area team. The ideal candidate has a bias for action and consistently demonstrates excellence. They will be, trustworthy, professional, adaptable to change, have strong situational awareness and be customer service oriented. Candidates must have a problem-solving mindset and exercise attention to detail in the performance of their duties. This position may include work on nights, weekends, and holidays. The Role Provide customer service to executive staff, personnel, guests, and contractors; Provide support to executive staff for special events, and meetings Maintain a high level of professionalism and meet uniform and grooming standards Executes company procedures to ensure the physical protection of personnel, and property, while meeting required codes and regulations Assists with the operation of security systems: CCTV, access control, and incident reporting; Responsible for the...

Tesla's Energy & Charging Services organization operates and maintains deployed assets including North American residential & commercial solar, global behind-the-meter & front-of-meter storage, and global electric vehicle charging infrastructure. The mission of the organization is to maximize fleet health and delight our customers while minimizing the cost of maintaining the fleet. The Residential Field Service Quality team partners with the Field Service organization to improve efficiency metrics by identifying causes/ trends in efficiency metrics, developing improvement solutions with Engineering, and implementing US-wide field changes. Example efficiency measures actual field hours relative to Engineering time trial expectations and the rate of repeat field visits. Additional responsibilities include randomized desktop audits of field visits to provide technician-level feedback to Field Managers. The Residential Energy Service Operations Programs team is embedded in daily...

Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. The Role Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed...

As part of the Workplace team, the Parking Enforcement Officer will monitor all Tesla Fremont parking sites and ensure parking policies and guidelines are followed. Additionally, they will support event block offs, traffic control, and work cross funtionally with valet operations and transportation team. The Parking Enforcement Officer will join the dynamic Workplace team and support environmental sustainability initiatives. The Workplace Team's mission is to create an environment for our high performing teams that allows them to realize their true potential. Whichever group we collaborate with, we constantly push oursleves to approach challenges from first principles. Our team aligns around three pillars - Design, Build and Operate. Together we focus on optimizing the space we have, finding the best solutions to Tesla's expansion needs, and devising and driving our long-term strategy. All of this under the guiding principle of sustainability. The Role Patrol and...

As the Inside Sales Supervisor you will play a crucial role in educating, inspiring, and guiding potential Tesla customers through the vehicle and energy configuration and sales process. This team specifically handles financing options, trade-ins, DMV requirements, unique state regulations, delivery scheduling, service, and ensures a world-class customer experience. As the Inside Sales Supervisor, your responsibility is to ensure your team excels in these activities. You will be tasked with continually innovating and improving processes for increased efficiency and a smoother experience for both advisors and customers. The Role Recruit, train, and cultivate the professional growth of management and staff, ensuring prompt position fulfillment, ongoing performance evaluation, and adherence to Tesla's policies, procedures, and product knowledge Ensure all employees consistently deliver a best-in-class customer experience, proactively addressing and resolving concerns...

The Access Control Technician is responsible for monitoring, tracking, and coordinating all access control requirements and access permissions for new employees, contractors, and vendors. The Technician shall maintain and update access levels for existing employees, contingent workers, and contracted suppliers. Using a variety of systems, this role will assist with requests received both in-person and through email or the ticketing system. The Access Control Technician will troubleshoot, assess, and triage access control issues as required. The Role Able to adapt to communication styles to suit different audiences at Tesla Action-oriented, able to follow up on feedback to ensure positive outcomes Provide exceptional customer service while supporting external partners with requests through established communication channels Manage and maintain all requests, resolving within the Service Level Agreement (SLA) guidelines Adhere and follow the guidelines...

The Remote Support Operations Engineer provides control and monitoring support for specific industrial battery energy storage facilities under the jurisdiction of Tesla and governing bodies. This primarily involves continuously monitoring the site for any abnormalities and deviations from expected operating behavior and expeditiously acting when required, as well as adjusting the control/operating mode of the system as required by the governing bodies. This includes escalating to engineering teams for rapid issue resolution, as well communicating with the governing bodies to notify them of the situation and action plans. For this position Remote Support Engineers will work a paired graveyard shift position, working 10-hour shifts, 10:00 p.m. to 8:00 a.m, PST, supporting a 24/7 environment. Scheduled shifts are Sunday to Wednesday or Wednesday to Saturday, typically 3 days off. Shift times and coverage will be based on the business need. Conversion to day shift hours is possible...

The Engineering Supervisor, Optimus Technicians leads a large team of 20+ Engineering Technicians within the Humanoid AI Robot team who support and sustain the research and development of our prototype robots and sub-systems. You'll be leading the team that is building/repairing the first iterations of the machines that make the machines, including highly actuated and electronically/computationally dense robots. You will have a blend of leading large teams operating in a 24/7 capacity, creating clear efficient shift schedules, and hands-on building experience and responsibilities around analysis, testing, and documentation. Projects are open-ended and often with limited up-front guidance. The successful candidate for this position must have a broad background leading teams in Mechatronics, Industrial, and/or Automotive, Precision Medical Device, Maintenance, and Testing. Must be a self-starter and efficiently work independently as well as in team environments. The Role...

The Engineering Supervisor, Optimus Technicians leads a large team of 20+ Engineering Technicians within the Humanoid AI Robot team who support and sustain the research and development of our prototype robots and sub-systems. You'll be leading the team that is building/repairing the first iterations of the machines that make the machines, including highly actuated and electronically/computationally dense robots. You will have a blend of leading large teams operating in a 24/7 capacity, creating clear efficient shift schedules, and hands-on building experience and responsibilities around analysis, testing, and documentation. Projects are open-ended and often with limited up-front guidance. The successful candidate for this position must have a broad background leading teams in Mechatronics, Industrial, and/or Automotive, Precision Medical Device, Maintenance, and Testing. Must be a self-starter and efficiently work independently as well as in team environments. The Role...

The Residential Field Service Technician will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including solar PV systems, batteries, and other energy products. The ideal candidate has electrical, installation, and servicing experience of residential solar PV systems. The Role Respond to corrective maintenance cases on solar PV systems, energy storage systems, and updating online case logs accurately while working safely and in accordance with Tesla and industry standard safety requirements Report writing, where required, to comply with deliverables in O&M contracts Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested Prioritize conflicting work requests and escalations Respond to customers' concerns with the performance or functionality of their system Ensure the...

Tesla's Pre-Employment Associate will deliver exceptional service to the broader Recruiting and HR organizations. As a subject matter expert, you will be responsible for supporting business initiatives within Recruiting. This includes a variety of functions from pre-employment assessments (background checks), recruiting event support, new hire onboarding, and data management. You'll work with team members who prioritize exceptional service to recruiters, hiring managers and to each other, with timely follow-up, thoroughness in your work product, and attention to detail. The most successful Associates are those who can efficiently navigate last-minute changes and a high volume of requests, while continuing to deliver an exceptional experience to all business partners. This position can be based in Fremont or Lathrop, CA. The Role Play a key role in managing onboarding, the pre-employment assessment process, special projects and ad hoc requests from internal and external...