2 jobs found

POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes...

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers. ESSENTIAL FUNCTIONS: Secures all firearms brought into the store with trigger locks. Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Greets all customers as they enter the store in a friendly and outgoing manner. Handles customer's merchandise returns; complete refund / exchange paperwork. Sorts returns by category and return to proper area. Sells appropriate Hunting and Fishing Licenses. Handles and administers all incentive and reward programs. Remains product...