3 customer service jobs found in Fairfield, CA

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Oct 01, 2026
Full time
Data Scientist
$102,000 - $162,000 yearly
Pacific Gas & Electric Oakland, CA
Requisition ID # 174643  Job Category: Accounting / Finance  Job Level: Individual Contributor Business Unit: Customer & Corporate Affairs Work Type: Hybrid Job Location: Oakland     Department Overview The Rates department within PG&E’s Customer & Corporate Affairs organization develops and provides expertise on gas and electric customer rates in regulatory proceedings at the California Public Utilities Commission (CPUC) and the Federal Energy Regulatory Commission (FERC).    With a primary focus on ensuring fair, equitable, and stable rates for our customers, the Rates department designs rate plans, conducts cost of service analyses, forecasts revenues, and analyzes trends and drivers impacting customer rates and bills.  We support other organizations in understanding energy usage to enhance various programs and policies that support our customers. Position Summary PG&E is seeking a Data Scientist to support cost analyses used in PG&E’s...
Oct 01, 2026
Full time
Data Scientist, Expert
Pacific Gas & Electric Oakland, CA
Requisition ID # 174571  Job Category: Accounting / Finance  Job Level: Individual Contributor Business Unit: Strategy & Growth Work Type: Hybrid Job Location: Oakland     Department Overview Over 6,500 coworkers in Electric T&D ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric T&D Team is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of Transmission lines. Coworkers in Electric T&D's actively engage in the Lean Methodology through the use of Visual Management in Operating Reviews to cross-functionally identify and solve problems,  and create standard work. By working together as One Electric. One Team. We are delivering for our hometowns.    This position is headquartered in Oakland, CA. This position is “hybrid”,...
Oct 01, 2026
Full time
Senior Data Scientist
$126,000 - $200,000 yearly
Pacific Gas & Electric Oakland, CA
Requisition ID # 170943  Job Category: Accounting / Finance  Job Level: Individual Contributor Business Unit: Customer & Corporate Affairs Work Type: Hybrid Job Location: Oakland     Department Overview  The CX Strategy organization leverages qualitative and quantitative data, advanced analytics, machine learning, and Generative AI to evaluate and improve customer experiences across PG&E touchpoints. Through data science, journey mapping, customer research, process improvement, and program management, we uncover actionable insights that influence business strategy and drive customer centric decisions. We apply both traditional AI/ML techniques and emerging GenAI solutions to solve real business challenges, enhance operational efficiency, and deliver meaningful improvements to the customer experience.   Position Summary  The Senior Data Scientist will advance analytics, machine learning, and Generative AI solutions that improve customer experience and...