2 professional services jobs found

Your role in our mission Deliver a customer focused support experience by effectively addressing new requirements and resolving support tickets through proactive troubleshooting. Manage and resolve client-submitted support tickets, providing thorough troubleshooting and status updates throughout the resolution process. Support and configure and manage Palo Alto Firewalls and Strata Cloud Platform to ensure secure and efficient network traffic handling. Schedule meetings with clients to gather requirements, provide updates, and address concerns proactively. Collaborate closely with cross-functional teams including Tech Support, Security, NOC and Cloud Teams to ensure seamless resolution of client-related issues. Deliver exceptional, client-centric support by prioritizing responsiveness, clarity, and professionalism in all interactions. Monitor, and maintain Cisco routers, Cisco switches, Cisco FTDs, and Cisco Firepower...

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Overview  The Field Sales Consultant self-generates sales leads and presents in-home presentations on our solar products and services for potential customers. Their priority is to...