4 customer service jobs found

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: C. E. A. Under the general direction of the Deputy Director, Planning and Modal Programs, the incumbent is responsible for developing policies, providing strategic direction, and overseeing the work of the Local Assistance Division to help our partners deliver local transportation projects that enrich all communities. The Division of Local Assistance consists of the following offices: Federal Programs, State Programs, Project Implementation North and South, Guidance and Oversight, NEPA Assignment/Environmental Compliance, and Resource Management & Business Services. The incumbent has executive-level skills in leadership, communication, partnership, and strategic thinking, as well as a deep commitment to the Department's strategic goals and vision, to providing excellent customer service, and to advancing equity through all...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: C. E. A. Under the guidance of the Chief of the Data and Digital Services Division (DDS), the Head of Product establishes and leads Caltrans’ enterprise Product, Product Marketing and Customer Success functions. This position is responsible for developing and implementing Product policy, governing the full product life-cycle, from discovery and prioritization through delivery, adoption, and continuous improvement, for customer-facing digital products and modal technologies, grant systems, data-enabled services that support Caltrans’ role as a statewide transportation network manager and any other product assigned to DDS. The incumbent will hire, train, and lead Product and Customer Success teams; establish product governance, standards, and performance measures; and maintain the authoritative DDS product road-map and backlog. Working...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: C. E. A. Under the general direction of the Deputy Secretary of Technology, Agency and Chief Information Officer at the California State Transportation Department, the incumbent is responsible for developing and implementing policies for the Project and Business Management Division (PBMD). The Chief functions as the Enterprise Information Technology (IT) Portfolio Manager for the California State Transportation Agency (CalSTA) and Caltrans, responsible for the most mission critical and highly complex IT projects. The incumbent provides portfolio strategy, support and oversight services in the planning, development, and implementation efforts for CalSTA and Caltrans strategic enterprise IT portfolio. The incumbent is also responsible for driving IT Business Management, Performance Metrics and Analysis to drive better business decisions...

This posting states its location as San Luis Obispo County rather than a street address. The work is assigned within that county. Classification: HIGHWAY EQUIPMENT SUPERINTENDENT II While working for the Caltrans Division of Equipment and under the direction of the Supervising Highway Equipment Superintendent (SHES), the Highway Equipment Superintendent II (HES II) regularly exercises discretion and independent judgment regarding all shop, office, and materiel management (parts) sections of a medium field shop. In this capacity, the HES II represents the Division of Equipment (DOE) in a variety of public and private customers, advocates and ensures communication both internally and externally, and provides coordination of services and products. The HES II is expected to work closely with District Executive Management, including District Directors and Deputy District Directors to ensure each district is provided the right equipment at the right time and place. The HES II...