$60,400 - $116,200 yearly
Spectrum
San Diego, CA
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in fast-paced environments and enjoy developing others to reach their full potential? As a supervisor at Spectrum, you’ll lead a team of call center representatives, providing guidance and feedback to drive exceptional customer service. Your leadership will ensure customers experience effortless, high-quality support and your impact will shape the success of both your team and Spectrum. How You’ll Make an Impact Lead and coach a team of call center representatives to deliver outstanding customer service and achieve performance goals Monitor individual and team performance, providing constructive feedback and coaching to ensure quality standards are met Address escalated customer issues and assist your team in resolving challenging situations Foster collaboration by establishing and maintaining interdepartmental...