18 jobs found in Baldwin Park, CA

Under the direction of the Manager, Relief Floor Slots, the Supervisor, Training Slots is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. Responsible for instruction and development facilitated through courses, handouts, handbooks, and hands-on training. Works both back of house and on the gaming floor in order to stay current with processes and enterprise practices. Additionally, responsible for assessing, designing, developing, implementing, and evaluating employee training programs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time.  Monitors and coordinates activities of Slot department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. 2.    Creates...

Reporting to the VP, Education, the Manager, Administration & Operations is responsible for leading an effective and efficient team that focuses on the overall administrative operations of the school and education department including all aspects of accounting, finance, vendor and consultant management, inter-departmental services, and other necessary support functions aligned with necessary administrative operations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administration and Operations Oversees department operations and ensures that day-to-day operations are appropriately managed and effective. Partners with stakeholders to ensure that the responsibilities related to student enrollment, student recruitment, and attendance including outreach, training, and reporting are upheld for the school and department services. Manages vendor and consultant relationships. Prepares reports, project summaries, and memos related to the department’s major initiatives....

Reporting to the Director, Spa Operations, the Manager, Spa & Pool Services provides leadership, direction and supervision of their team in the daily operations for the massage, pool and skincare services of the Hotel, including, but not limited to, massage and skincare excellence, pool operations, guest experience, and Spa facilities upkeep. Excels in managing, using creative ways to lead a team, optimize merchandise and service selections, while maximizing Best in Class service resulting in continued sales profit. Responsible of marketing, operational excellence, budgeting/forecasting and maintaining strong vendor relationships. Ensures clean, sanitary and safe environment and services are provided for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages and upholds Spa massage, skincare, & pool areas of Spa Department’s business plan to support enterprise...

Under the direction of the Manager, Slot Performance, the Supervisor, Slot Performance oversees slot performance data, analytics, and project execution while staying current on market trends and new products. Works closely with the Manager and Director of Slot Performance to coordinate and implement gaming machine changes, conversions, and installations to maximize machine profitability and ensure compliance with all gaming regulations. The Supervisor, Slot Performance is responsible for ensuring the accuracy of slot activity reporting and overseeing the work of Slot Performance Analysts and Slot Project Coordinators to ensure projects are effectively planned and executed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists in the coordination and execution of slot projects by leading the Slot Project Coordinators and preparing and conducting weekly project meetings with the Technical and Performance teams. Coordinates and implements new installations with Slot Project...

Reporting to the Chief Intergovernmental Affairs Officer, the National Intergovernmental Affairs Director is a high profile, strategic leader who represents the Office of Intergovernmental Affairs for the Yuhaaviatam of San Manuel Nation (“YSMN” or “the Nation”). The Director is an internally and externally visible key policy and governmental advocate who will assist in the development of a national advocacy strategy that provides proactive engagement on policy issues that affect the Nation’s governmental, cultural and economic development interests. The Director advances support for the Nation from the public, government, and other related interest groups; and helps the Nation navigate the constantly evolving intergovernmental relations landscape with an eye towards advancing YSMN’s policy goals and establishing strong political and community relationships. The Director serves as a key day-to-day liaison between the Nation and Members of Congress, the Administration and other...

Under the direction of the Manager, Continuous Improvement of Financial Planning & Analysis, the Process Improvement Manager is responsible for the planning, development, monitoring and maintenance of the Continuous Improvement (CI) program. Provide project management assistance to improve processes that impact key operational metrics, advise and educate personnel utilizing lean methodologies; and consult with senior management and executives on continuous improvement prioritization efforts. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides administrative oversight to drive continuous improvement in alignment with Company goals. Oversees the plan, management, execution and tracking of all Process Improvement activities. 2.    Utilizes knowledge of Six Sigma and Lean processes to define business opportunities and help design innovative solutions that will enable the organization to improve financial performance, team member and customer satisfaction, and efficiency of...

Reporting to the SVP, Human Resources, the Director of Compensation and Benefits is a leader in the Human Resources (HR) department Is responsible for the strategy, research, design, and overall management of total reward policies and programs (base salary, short-term incentives, long-term incentives, market pricing, and benefits), as well as the associated training, communication, and technology enablers to support the enterprise’s values, vision and goals. This includes being the key thought leader promoting benefits and compensation into the integration of the entire enterprise portfolio offerings to the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Develops and executes strategies and programs designed to achieve the enterprise’s strategic goals supported by compensation and benefits programs and policies. 2.  Responsible for the planning, analysis, obtaining leadership buy-in, development and implementation for all compensation and benefits offerings through...

Under the direction of the Manager, Logistics, the Supervisor, Logistics leads the team and oversees all warehouse operations, including receiving, storing, inventory management, issuing, and shipping of materials, supplies, equipment, and parts. Ensures the proper handling and safekeeping of archival documents. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists in planning warehouse layouts—both onsite and offsite—based on item turnover, size, weight, and other storage factors. Coordinates special and periodic inventory schedules. Works closely with the Logistics Manager and Casino/Tribal Accounting to ensure accurate expense tracking through General Ledger (GL) entries. Supports budget analysis on a monthly, quarterly, and annual basis. 2.    Coordinates with all departments to ensure timely shipment of finished goods. Transfers and issues inventoried products to Casino/Tribal departments using Lawson, Eatec, or other designated ERP systems. Collaborates with Casino/Tribal...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports and direct involvement with day-to-day operations, which include planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2. Supports and participates in department responsibilities, such as lost and found, promotional events, and associated activities. Activities include attention to detail, promotional scripting to promote events and staging of products. Staging products consist of opening and unloading boxes, transporting products, and breaking down boxes. Other activities include oversight and managing gift card inventory to support gift card promotional events. 3. Ensures thorough understanding and full compliance with all Guest Service internal controls and safety protocols. Ensure gaming and safety procedures are adhered to and provide guidance and training to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2.    Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.  Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations. 3.    Determines...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads the planning, design, and execution of landscape maintenance, seasonal decor, and floral installations, ensuring proper preventative maintenance of all exterior grounds, including parking areas, pathways, and resort perimeters. Implement sustainable horticulture practices that align with environmental and brand guidelines, conduct regular inspections to ensure adherence to safety and aesthetic standards, and manage and upkeep all seasonal and promotional displays throughout the resort. 2.    Manages budgets for landscape projects, groundskeeping, exterior maintenance, seasonal decor, and floral arrangements while optimizing resources. Ensure cost-effective procurement and inventory control of plants, materials, and decor elements. Maintain financial records and report on expenditures, justifying budget needs 3.    Ensures all horticulture and exterior maintenance work complies with OSHA, ADA, and resort brand standards....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Designs, stand ups, and scales enterprise employee relations, labor relations, and leave and accommodation functions from inception, including operating models, service delivery structures, role clarity, governance, and decision authorities. Establishes practical, enforceable standards, frameworks, policies, and procedures that work in real operating environments and support growth, acquisitions, geographic expansion, and evolving regulatory requirements. Builds models that balance enterprise consistency with necessary business specific and regional flexibility. 2.    Develops and executes a multi year, outcomes driven roadmap for employee relations, labor relations, and leaves & accommodations, clearly defining mission, scope, success metrics, and maturity targets for each discipline. Establishes enterprise governance models, escalation paths, and accountability mechanisms in partnership with HR Business Partners, Legal, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Serves as day of show manager for all site audio/visual projects in the theater, in collaboration with other departments such as Information Technology, Facilities, Fire and Casino Marketing, to plan, implement and complete all events on time and within budget. Supports strategic direction of Event Center Entertainment Department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort & Casino.   2. Ensures all technical and physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include electrical, lighting, sound, and plumbing information. Advises performers and private contractors on space utilization, special arrangements, building policies, and fire regulations. Creates and distributes information, procedures, and rules regarding AV needs for on and off-site promotions.  Remains current on new AV...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees and provides guidance to achieve Best in Class entertainment service and acts as the supervisor on duty during all events to assure enterprise fulfilment and excellent guest experience. Organizes and schedules designated team to meet the size/ needs of the event, in addition to communicating and enforcing all security regulations and protocols. Monitors team member schedules to provide in-house team for performers such as crowd control, box office, and entertainment representatives to assist on-site crew, as needed. 2.  Ensures all front of house physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include seating chart, ingress locations, and designated merchandise sales location.  Advises tour management and private contractors on space utilization, special arrangements, building policies, and fire regulations. 3.  Enforces exclusivity of Catering...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2.    Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3.    Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4.    Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees the enterprise-wide Responsible Gambling program, compliance, and service, to ensure results meet regulatory requirements, program requirements, industry standards through practices or expectations set by the department /or enterprise. 2.    Directly engage with guests to promote responsible gambling awareness and provide education on available gambling resources. Respond to guest inquiries and concerns related to gambling behavior in a professional, empathetic, and confidential manner. 3.    Plans, measures, and analyzes data while watching trends and evaluating programs for quality and effectiveness. Manages Responsible Gambling program, training, and provides feedback to management via meetings, collaboration, and reports. Facilitates training, guidance, and direction to team members as necessary to ensure the Responsible Gambling program exceeds industry expectations. 4.    Coordinates with department leadership, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees Guest Services tasks, which include training, and development to ensure team members are performing at acceptable levels as determined by department. Provides oversight in planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance to ensure service standards and operational expectations are met and exceeded when possible. Remains available and “on call” to provide ongoing support to team members and address operational needs. 2.    Maintains comprehensive knowledge of player tracking systems, promotions, events, and overall property offerings to effectively support guests and team members. Ensures all Guest Services team members deliver service excellence in alignment with company initiatives policies, procedures, and productivity standards, while maintaining efficient and effective floor operations. Collaborates, plans, and executes promotions and special events with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Is responsible for the overall daily operations of Guest Services team members, and associated tasks, which include training, and development to ensure team members are performing at acceptable levels as determined by department and enterprise goals and initiatives. Direct involvement with day-to-day operations, which includes planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2.  Communicates information and directives to all team members to ensure implementation at all levels. Ensures internal control behaviors and practices are in place and thoroughly outlined and communicated as applicable to mitigate risk. Ensure gaming operating procedures are practiced and supply guidance and training to inter and intra-department personnel as necessary to support business...