Table Mountain Casino
Friant, CA
Purpose of Position: Assist the Cage Shift Manager in overseeing Cage Cashiers and Main Bank Cashiers to ensure maximum guest service. Perform diligent safeguarding of Cage assets and strict adherence to policies, procedures and processes. Job Responsibilities and Duties: • Uphold and enforce Casino guest-service standards. Handles guest complaints and issues promptly and professionally. • Uphold and enforce all governmental, Casino-wide and Cage policies, procedures and processes. • Uphold and enforce the safeguarding of confidential information and Cage assets. Monitor and control items received and released, as well as individual access, in and out of the Cage. • Verify various Cage transactions, activities and processes for accuracy and proper execution and reporting. • Service and maintain functionality of Cage equipment including ATMs and kiosks, and immediately report when repair work is needed. • Ensure timely reporting...