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Amazon
Oct 22, 2026
Part time
Retail Lead Associate (Reduced-Time), Customer Experience Operations
$20.25 hourly
Amazon Santa Barbara, CA
Pay starts at $20.25 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 3:45am and 10:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer...
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