2 jobs found

3 days onsite PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: HR Title Group: Information Technology Salary Grade: N19 FLSA Status: Non-Exempt Approval Date: April 21, 2022 SUPERVISES:  There are no direct reports with this position. POSITION SUMMARY: Under general supervision, the Senior Desktop Support Technician provides third-tier response in resolving computer systems and applications software issues that are escalated by lower level technicians; and responds to user inquiries and requests for assistance. Employees in this job class forecast new equipment needs and plan for moves and new technology introduction, as well as work directly with customers and IT staff to analyze and troubleshoot system problems, advise or instruct on solutions, and coordinate...

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: HR Title Group: Information Technology Salary Grade: N17 FLSA Status: Non-Exempt Approval Date: August 2017 SUPERVISES:  There are no direct reports with this position. POSITION SUMMARY:  Under general supervision, the Desktop Support Technician responds to user inquiries and requests for assistance in operating the Company’s computer systems and applications software. Employees in this job class work directly with customers and users to define, analyze and resolve system and network problems of up to moderate complexity; for example, network outages, computer/system outages, or desktop and telecom equipment replacement. This job requires intermediate technical skills, business and user level knowledge of the...