2 jobs found in Gilroy, CA

Description JOB SUMMARY:     Provide direct case management services to workforce program participants that leads to placement into competitive employment. ESSENTIAL DUTIES Perform case management, which includes eligibility determination and intake, orientation, plan development/implementation, case documentation/follow-up, and other tasks deemed necessary to appropriately manage each individual case, documenting evaluations, assessments, progress notes, and any contact made on behalf of the participant. Perform assessments which include a work history, employment skills and ability, educational history and competency, need for supportive services, identification of intensive and specialized employment needs, the skills to be attained, the resources available to obtain employment and referrals to services for any other barriers to employment. Offer relevant information and one-on-one coaching that engages...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...