1 customer service jobs found in Salinas

Description JOB SUMMARY:     Provide direct case management services to workforce program participants that leads to placement into competitive employment. ESSENTIAL DUTIES Perform case management, which includes eligibility determination and intake, orientation, plan development/implementation, case documentation/follow-up, and other tasks deemed necessary to appropriately manage each individual case, documenting evaluations, assessments, progress notes, and any contact made on behalf of the participant. Perform assessments which include a work history, employment skills and ability, educational history and competency, need for supportive services, identification of intensive and specialized employment needs, the skills to be attained, the resources available to obtain employment and referrals to services for any other barriers to employment. Offer relevant information and one-on-one coaching that engages...