$33.14 - $40.26 hourly
NorthBay Health
Fairfield, CA
At NorthBay Health, the Lead, Patient Financial Services Billing and Follow-up provides advanced operational oversight and subject matter expertise supporting Supervisors and staff responsible for billing, follow-up, and collections of hospital patient accounts. This role serves as a senior escalation resource and workflow leader, ensuring timely, accurate billing and follow-up activities across all major payer groups, including Medi-Cal, Medicare, and Commercial payers. The Lead is responsible for helping with daily performance, resolving complex accounts, ensuring regulatory compliance, and supporting revenue cycle outcomes including cash collections, denial prevention, and A/R reduction. Acts as a liaison between frontline staff, Supervisors, and leadership to optimize workflows, standardize processes, and improve overall team performance. PRIMARY JOB DUTIES Provide day-to-day operational leadership and support to supervisors and staff across billing and A/R...