10 jobs found in Highland

Under the direction of the Supervisor PBX, the PBX (Private Branch Exchange) Operator handles and directs incoming calls. Delivers friendly and courteous service while operating in a high-volume call-intake environment and answering general questions regarding all offered amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Responds to incoming calls in an efficient manner with a focus on providing exceptional customer service. Answers call via a multi-line phone system, determines purpose of calls and forwards them to the appropriate personnel or department. 2.    Provides information and demonstrates thorough knowledge to guests regarding amenities, restaurants, entertainment, and/or special promotions. Maintains working knowledge of  Yaamava’ Resort and Casino’s offerings and provides geographical directions to callers. 3.    Confirms online reservations for Hotel rooms and Hotel restaurants and services. 4.    Accepts and delivers messages as needed promptly and...

Under the direction of the Supervisor Environmental Services (EVS), the Environmental Services (EVS) Technician is responsible for maintaining best in class standards of cleanliness and sanitation. Fulfills the detailed and technical environmental services and is highly knowledgeable in the operation of the equipment used to complete assigned projects. Trained and certified in the proper use of all EVS equipment in order to perform extensive environmental services and detail cleaning. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Performs extensive cleaning and sanitization of all high areas front-of-house and back-of-house, which includes cleaning of high walls, ceilings, windows, door panels, sills, and woodwork.  Accountable for cleanliness, sanitization, and proper repair of all assigned areas. Responsible for carefully and safely operating all EVS Technician Equipment, including floor care, carpet extraction, and high cleaning of all areas. 2.    Maintains all air vents to...

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations.  Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service...

Under the direction of the Assistant Manager Hotel’s Housekeeping, the Office Coordinator Housekeeping acts as a liaison between Housekeeping and various departments including but not limited to Front Desk, Facilities, and Security. Responsible for providing administrative office support and clerical coverage to ensure housekeeping operations are efficient and aligned with Forbes standards and enterprise policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Assists Housekeeping Supervisors and Assistant Managers by creating and directing associates into their corresponding roles on a day-to-day basis, including but not limited to, producing daily assignment sheets, filing departmental reports, answering, and directing all internal and external calls in a courteous and professional manner, assigning radios, keeping records on file, and acting as liaison between various departments.  Acts as contact/liaison between Department, vendors, and suppliers. Assists with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Dusts and sanitizes furniture and equipment (slot bases, slot chairs, stanchions, information signs, etc.).  Accountable for cleanliness and overall condition of assigned areas, including duties assigned to support the efficient operation of the Department.  General cleaning and sanitizing of all areas in the front-of-house and back-of-house of the Casino including off-site locations.   2.  Maintains the cleanliness of all slot machines, card tables, and non-gaming areas in a sanitary condition, including emptying and cleaning ashtrays.  Cleans and maintains stairwells, elevators, escalators, and people movers, including arranging furniture such as chairs and tables (within area of responsibility). Removes trash and recycling from all receptacles properly and disposes at their designated locations. Operates trash and cardboard compactors following the Standard Operating Guidelines (SOG). 3.  Cleans and maintains flooring surfaces...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Cleans trash/debris from around the Casino, in the Parking Structures, street, easements, and parking areas. Conducts general housekeeping duties. 2.    Operates equipment such as auto scrubbers, bonnets, scissor lift forklifts etc. Pressure washes driveways, walkways, columns, etc. 3.    Paints exterior areas as needed. General Housekeeping in the Parking Structures and Facility perimeter. Removes and replaces trash liners. Washes trash receptacles. Cleans and replaces sand in ashtrays. 4.    Cleans any emergency accidents/spills such as transmission fluid, engine oil, fuel, etc. Keeps all chemicals in assigned areas with proper Safety Data Sheet (SDS) labeling. 5.    Assists in promoting brand loyalty by engaging in exceptional customer service to both our external and internal customers. 6.    Performs other duties as assigned to support the efficient operation of the department. Qualifications EDUCATIONAL, EXPERIENCE AND...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise’s policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members. 2.    Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the delivery of Food & Beverage products from vendors for all venues and maintains accurate and efficient daily inventory levels of these products and supplies. Monitors received products and supplies to ensure quantities are accurate and quality meets established standards and specifications. Maintains and submits all required paperwork to Accounting and performs daily transfers as an accountability measure. Monitors inventory daily to ensure adequate supplies are on hand to meet projected needs based on established par levels. Ensures all items are received, rotated, stored, and issued in accordance with First-In-First-Out (FIFO) operational standards. 2. Recommends changes to par levels based on changes in inventory usage to ensure adequate supply on hand while minimizing waste. Performs monthly physical product inventory on last day of every month. Properly dates & ensures products are correctly labeled during...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for cleaning all guestrooms, making beds, and providing clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities, coffee pods and condiments. Respects all guest requests and preferences, while adhering to the enterprise’s policies and applicable laws. Reports maintenance issues to the Office Coordinator or the Supervisor. Provides turndown service in the evenings and prepares the guestroom ambiance for guests to relax and sleep. Possesses the ability to carry a radio and wear an earpiece discreetly to communicate with team members. 2.    Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, ensuring proper labeling of hazardous supplies in...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for cleaning all guestrooms, making beds, and providing clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities, coffee pods and condiments. Respects all guest requests and preferences, while adhering to the enterprise’s policies and applicable laws. Reports maintenance issues to the Office Coordinator or the Supervisor. Provides turndown service in the evenings and prepares the guestroom ambiance for guests to relax and sleep. Possesses the ability to carry a radio and wear an earpiece discreetly to communicate with team members. 2.    Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, ensuring proper labeling of hazardous supplies in...