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1 health care jobs found in Riverside

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University of California Riverside UCR  (1)
University of California Riverside UCR
Aug 29, 2026
Full time
Call Center Representative
$55,645 yearly
University of California Riverside UCR Riverside, CA
Position Information Working in the patient access center, performs tasks to contribute to the efficient day to day operations and a positive patient experience. This position will primarily be the voice heard when customers and patients call UCR Health. Under the general supervision of the supervisor, performs a full range of call center duties. Duties can include prompt and courteous telephone assistance to callers, answer, screen a high volume of incoming calls, verify financial and geographic eligibility, schedule/cancel patient appointments according to their insurance and assigned provider, schedule/reschedule/cancel patient appointment at the request of the patient, provider or clinic needs, take and send messages/routing to the correct department pools, verify and update patient demographics. Checks appointment availability across clinic sites and schedules patients accordingly and assists with appointment cancellations.   Pre-registers callers and...
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