$22.12 - $100.00 hourly
Essex Property Trust, Inc
San Francisco, CA
Job Location SFO 495 500 Folsom Position Type Regular The Resident Relations Representative plays a vital role in fostering a welcoming and engaging community experience. As the primary point of contact for residents, this role is responsible for maintaining positive resident relations, facilitating service requests, and ensuring seamless communication. This position is dedicated to a standalone property, providing high-quality service to residents and supporting the on-site management team in delivering an exceptional living environment. This role reports to the Community Manager or General Manager. WHAT YOU WILL DO Serve as the primary resident contact, managing inquiries, service requests, and community interactions with professionalism. Assist residents with work order requests, track progress, and ensure timely completion. Facilitate seamless move-in and move-out experiences, including paperwork processing and resident support. Support resident retention...
