2 jobs found in Tustin, CA

ob Summary We are looking for a reliable and organized Order Entry & Customer Service Representative to join our team. This person will enter customer orders, answer phone calls and emails, help resolve customer and shipping issues, and work with other departments to make sure orders are processed on time. This is a fast-paced, high-volume data entry position. The employee will be expected to enter approximately 35– 45 orders per day . Responsibilities Enter and process customer orders accurately. Answer customer phone calls and emails professionally. Respond to Order Desk inquiries. Check orders for accuracy and completeness. Work with Accounts Receivable, Shipping, and Warehouse teams to process orders. Help resolve shipping problems and customer complaints. Follow up on order issues and provide timely solutions. Manage multiple tasks while meeting deadlines. Maintain accurate records and information. Ask for help or guidance when...

Job Summary: We are looking for a reliable Customer Service Representative to support customers and assist with daily office tasks. The ideal candidate has experience in customer service, office administration, and data entry. Responsibilities Customer Service: Answer phone calls, emails, and customer questions Assist customers with orders, requests, and general information Enter and update customer information accurately Process orders, invoices, and other office documents Maintain organized records and files Follow up with customers as needed Communicate with other departments to resolve customer issues Perform general clerical and administrative duties Complete other tasks as assigned Qualifications Requirements Customer Service: Customer service and office experience Data entry experience with strong attention to detail Good communication and organizational skills Basic computer skills, including Microsoft Office Ability to...