Yuhaaviatam of San Manuel Nation
Highland, CA
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is responsible for delivering exceptional, memorable service by engaging guests with enthusiasm and professionalism in adherence with Yaamava’ Service and Brand Standards. Initiates personalized service through thoughtful questions and attention to nonverbal cues. Maintains a detail oriented 'Everything Matters' approach. Acts as a brand ambassador, promoting venue and Casino offerings through energetic, effective communication. Provides prompt, courteous service using upselling techniques and a strong sense of urgency. 2. Maintains a high degree of alcohol expertise, including the numerous types of spirits, beer, wine, and cocktails available, and the appropriate garnish and presentation standards. Is knowledgeable of all pricing and menu items, including but not limited to ingredients, allergens, preparation, and presentation to ensure all food and beverage offerings that the guest encounters are spectacular. Maintains a...