3 lot associate jobs found in Hayward

Job Location SFO 172 City View Position Type Regular The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible. WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification...

Job Location SFO 172 City View Position Type Regular The Community Account Specialist  is responsible for all accounting operations of the community. Accountable for posting payments, processing Deposit Accounting forms, completion of Final Deposit Accounting, and other administrative and customer service duties as required. Responsibilities of the Community Account Specialist include the following duties in compliance with all company policies and processes. WHAT YOU WILL DO: Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner. Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player. Ensures compliance of company money management and accounts receivable policies and procedures. Responsible for the collection process,...

Job Location SFO 172 City View Position Type Regular The Operations Coordinator plays a vital role in supporting maintenance operations. This position ensures the seamless coordination of maintenance requests, vendor scheduling, and project support. Working closely with the General Operations Managers and Maintenance Supervisors, the Operations Coordinator prioritizes service requests and maintains compliance with maintenance standards. By streamlining processes and ensuring timely communication with residents and vendors, this role is essential to keeping a portfolio of properties running efficiently and effectively. Work is primarily conducted in person in an assigned Essex office to communicate with residents, vendors, and fellow associates in person, relying on virtual and telecommunication when that is not possible. On occasion, in-person meetings, project management, and inspections needed on-site at properties within the portfolio. WHAT YOU WILL DO: Manage and...