4 customer service jobs found in Cathedral City, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads the lighting operations for the theater. Ensure standards and procedures are adhered to and communicate any concerns to department management. 2.  Tests and resolve equipment issues. Performs the load-in of band equipment and rental equipment. Set up breakdown band and event equipment in the direction of the Production management team. 3.  Oversee and operates lighting control boards and programming. Focuses lighting and makes adjustments to artist and tour specifications. 4.  Create and distribute lighting plot plans. Ensure event lighting needs are scheduled and met. 5.  Performs all necessary maintenance and repairs of all equipment and expedites issues as necessary to appropriate service vendors.  Develop preventative maintenance programs and procedures. 6.  Assists with production throughout the event as needed. Assists the technical advance with artist’s representatives. Communicate with the production manager to determine...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages day-to-day operations and first-line maintenance of RX Music, lighting, and activation programming systems. Supports by executing music playlists, video content, and lighting systems in alignment with property branding and guest expectations. 2.  Directs the project management and strategic visioning for all VIBE A/V projects across the entirety of Yaamava’ Resort and Casino. Serves as project manager for all site audio/visual projects while collaborating with key stakeholders to plan, implement and complete all events in a timely manner and within the appropriate budget. Supports the strategic direction of the Entertainment department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort and Casino. 3.  Holds responsibility for the financial accounting and reconciliation process for all VIBE A/V related projects. Oversees the budget process and vendor bid process to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides quality service and responds to calls in a timely and respectful manner to all guests, while maintaining professionalism at all times. Answers guest’s questions regarding different games offered and instructs them on proper play of games. Assists in the identification and reporting of incidents such as loitering, panhandling, and any unlawful activity. Maintains assigned work area (assigned sections) by actively roaming, listening, and responding to radio requests, maintaining the area clean of waste, organizing chairs, and inspecting machines for errors whether slots are vacant or being played. 2.    Follows Technician rotation and completes assigned duties in an orderly & timely manner. Maintains service presence in assigned section(s) to meet established service standards. Conducts emergency drops (e-drops) on machines, as appropriate and within a timely manner, and monitors e-drop software tools to anticipate games...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Plans schedule for and operates overhead and outlet music systems and assists with the creation of custom digital programming and audio playlists to meet enterprise requirements around music genres, volume and input/outputs. 2. Supports A/V streaming platforms to ensure correct content is being delivered to the appropriate areas. 3. Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors. 4. Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors. 5. Transports, set-ups, removes and operates A/V equipment for onsite and offsite Yaamava’ meetings and events. 6. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database. 7. Documents troubleshooting and resolution steps via the existing knowledge base program to reduce...