2 customer service jobs found in Oakland, CA

Position Summary ​ The primary role of the Sales Manager is to lead their departments of responsibility to exceed their set targets by ensuring the proper execution of our guest engagement model, frequent one on ones, performance management and Sales Floor Leadership, while maintaining the highest levels of guest satisfaction as measured by guest surveys. Success in the role of Sales manager requires having a 4-wall holistic approach to business operations. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations. Ensure that coverage is scheduled to optimize productivity and efficiency Ensure all team members have completed training and demonstrate the ability to effectively execute to company expectations and ongoing training modules...

Position Summary ​ This position’s primary responsibility to service in-store guests with a selling strategy that follows the guidelines of our Guest Engagement Model, while emphasizing the Interior Design. Will service any influx of scheduled design appointments made in-house, through our Commercial business channels, or via appointment-setting technology by analyzing collected information pertaining to the project’s requests/constraints Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Greet and engage guests and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors Determine guests’ goals and requirements of their design project Provide relevant design advice, product knowledge, and product recommendations Present customized room designs, including sample fabrics, furniture, tables and accessory recommendations...