5 business development jobs found

Position Summary ​ The Guest Services Product Specialist is responsible for driving sales revenue by engaging with guests through inbound phone interactions, identifying their needs, and providing product recommendations and solutions. This role delivers a high-quality guest experience by leveraging product knowledge, building rapport, and guiding guests through the purchasing process to support sales and service objectives. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer inbound guest inquiries in a high-volume call center environment. Engage guests and build rapport using the Living Spaces Guest Engagement Model. Address guest questions and needs using a combination of soft skills, discovery and needs identification, problem-solving, available tools, and knowledge of company products and policies. Capture accurate notes to summarize interactions on guest accounts. Ensure timely follow-up on...

Position Summary ​ The Process Improvement Coordinator supports the identification, planning, and execution of process improvement initiatives within the Guest Services department. This role assists in coordinating cross-functional and cross-market projects, collaborating closely with leadership to develop and implement action plans that align resources, training, and timelines to drive operational efficiency and continuous improvement. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Audit internal processes and assist leadership in identifying process improvement opportunities. Research issues and assist in evaluating and defining project requirements, scope, and objectives. Provide support and coordination throughout all phases of project life cycles, including User Acceptance Testing (UAT) for technology updates. Act as the IT liaison by helping prioritize the IT roadmap and completing UAT for key...

Position Summary ​ The Manager, Retail Business Intelligence & Analytics is responsible for the strategy, delivery, and continuous development of Retail’s business intelligence, analytics, and AI capabilities. This role leads a team of BI and data professionals and partners closely with Retail leadership and field teams to deliver trusted data, actionable insights, scalable analytics solutions, and AI-driven innovations that enhance business performance, profitability, productivity, and the customer experience while supporting broader organizational objectives. The Manager translates business priorities into a strategic analytics and AI roadmap, ensuring the delivery of accurate, reliable, and decision-ready insights. Serving as a trusted advisor, this role transforms complex data into meaningful recommendations and technology solutions that drive both strategic and operational decision-making. The position requires strong leadership, business acumen, data storytelling...

Position Summary ​ The E-Commerce Lifecycle Coordinator sits on the E-Commerce team and focuses on understanding customer needs to improve the digital experience. Primary responsibilities include overseeing the email production pipeline, ensuring product information accuracy, and supporting customer engagement channels. Beyond these core responsibilities, the role will contribute to broader e-commerce initiatives, including A/B testing, SEO, business automation, and site functionality. The role interfaces with web development, data science, guest services, retail, and merchandising teams. It is highly collaborative and blends creativity, technology, and customer-centric thinking to drive engagement and conversion. Strong project management and communication skills are essential, and while furniture industry experience isn’t required, curiosity and a desire to learn are key. Position Description Essential Duties and Responsibilities include the following.  Other duties may...

Position Summary ​ The Lifecycle Marketing Coordinator sits on the E-Commerce team and focuses on understanding customer needs to improve the digital experience. Primary responsibilities include overseeing the email production pipeline, ensuring product information accuracy, and supporting customer engagement channels. Beyond these core responsibilities, the role will contribute to broader e-commerce initiatives, including A/B testing, SEO, business automation, and site functionality. The role interfaces with web development, data science, guest services, retail, and merchandising teams. It is highly collaborative and blends creativity, technology, and customer-centric thinking to drive engagement and conversion. Strong project management and communication skills are essential, and while furniture industry experience isn’t required, curiosity and a desire to learn are key. Position Description Essential Duties and Responsibilities include the following.  Other duties may...