4 jobs found in Rancho Cucamonga, CA

The Renewal Consultant is an integral member of the Sales Team, functioning as one of the primary points of contact for residents eligible to renew their lease. The Renewal Consultant is accountable for exceeding lease renewal goals, sending new leases timely and accurately, handling escalations, and providing exceptional customer service to residents, and colleagues. The Renewal Consultant reports to the Associate Renewal Manager.   WHAT YOU WILL DO: Assist in a centralized sales hub by supporting the entire lease renewal process from beginning to end.  Meet or exceed renewal goals while consistently striving to improve as targets evolve. Provide superior customer service to internal and external customers to ensure a seamless experience. Adapt to change quickly in a fast paced and evolving environment. Work closely with internal partners to ensure an increase in Net Promoter Score (NPS) and customer survey ratings as it pertains to the renewal...

Leasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents.  This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects, residents, and colleagues.  The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software. Please note that Leasing Consultant is the internal title of this role. We are hiring for an October start date.   You will have the opportunity to earn a hourly base of $22 per hour + about $100 per move-in lease while engaging with a high volume of inbound sales leads . Co mprehensive training and ongoing mentorship are provided to support your success. The ideal candidate is ambitious, self-motivated, and driven by...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...