5 jobs found in San Rafael

Road Supervisor - Paratransit Transdev in San Rafael, CA is hiring a road supervisor for our Marin Access paratransit services contract. We are seeking a customer service-oriented professional who is dedicated to safety. The road supervisors work closely with the Operations Manager and Safety Manager and other managers to foster a work environment of safety and quality customer service. The road supervisor provides support and leadership to the drivers; monitors and addressees driver performance in the areas of safety and service quality, including on-time performance, through constructive mentoring, coaching and recommending progressive discipline as needed. Additionally, the road supervisor gathers information needed by the organization to effectively identify root causes of incidents. accidents and service deficiencies for the purpose of implementing constructive change and meeting organizational performance goals. Transdev is proud to offer: Competitive...

Customer Service Representative (CSR) / Mobility Travel Navigator (MTN) Transdev in San Rafael, CA is hiring a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN). In this position, you will assist customers by providing information on Marin Access ADA and non-ADA programs and services, take customer calls and schedule customer rides using a computerized scheduling system, and perform application intake over the telephone for prospective new customers. Position is NOT Remote. IN-OFFICE , located in San Rafael, CA. Transdev is proud to offer: Competitive compensation package of minimum $22.00 – maximum $26.00 Benefits include: Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually Holidays: 12 days; 9 standard and 3 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term...

Dispatcher Transdev in San Rafael, CA is hiring a Dispatcher. The Dispatcher directs the safe and timely movement of revenue service vehicles and operators. Monitors on-time performance and trip productivity, rescheduling trips as necessary to maintain system performance goals. Reviews and validates accurate operator timekeeping. Verifies and posts corrections to arrival and departure times, service type, fare type and amount to be collected, and other data points as directed. Provide riders with imminent vehicle arrival reminder calls, “where’s my ride” information, same-day trip cancellations and same-day reservation bookings when available. Under supervision, assists in developing transit schedules, operator work run assignments, and related documents. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Dispatcher Position Subject to Collective Bargaining Agreement. $23.50 - $26.71 (Union Collective...

Paratransit Bus Driver We are currently hiring experienced Drivers to join our elite team in San Rafael, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of safety, professionalism and customer service. You will be providing transportation for the disabled and senior community, ensuring they get to where they need to go safely. Paratransit Drivers provide passengers with door-to-door service, reliable transportation and excellent customer service. Transdev is proud to offer: Bus Operator Position Subject to Collective Bargaining Agreement. $23.50 - $27.32 (Union Collective Bargaining Agreement Payscale). Benefits include: Vacation: One (1) week during first year of employment, up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually. Other standard benefits: medical, dental & vision after 30 calendar days of employment for full-time...

Transdev in San Rafael, CA, is hiring a Call Center Manager. The Call Center Manager (CCM) provides direct supervision and leadership to the call center unit. The CCM oversees information and intake, trip reservations, customer service foand r all Marin Access programs and services. The CCM manages the performance of the call center staff through effective training, continuing education, monitoring, and coaching/counseling according to the principles of Transdev Operations Management while utilizing contractual, company, and industry best-practice key performance indicators. The Call Center department is comprised of travel navigation and trip booking functions. The CCM is responsible for achieving and maintaining departmental quality standards. Transdev is proud to offer: Competitive compensation package of minimum $64,000 – maximum $79,000 / Exempt Benefits include: Vacation: One (1) week during the first year of employment, up to four (4) weeks per year after ten...