23 business development jobs found in Highland

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and ensures that recipes, flavor profiles, consistency in quality, appearance and production timeframes are adhered to for all menu/food items being produced, and that all food items needed for production are available to team members.  Demonstrates sufficient knowledge of menu development techniques, process to develop recipes, plating guides and menu cards. Responsible for food preparation, storing, and service delivery to customers. Responsible for cleanliness, organization and preparedness of immediate workspaces and adjacent areas. 2.    Assists with food inventory tracking such as quantity of supplies ordered and estimated time of shipment arrivals (along with senior kitchen team members, Junior Sous Chefs oversee a variety of logistics).  Assists with development of a cross-marketing strategy to increase profits (may include pairing drinks with food served). 3.    Delegates tasks to Cooks and/or other kitchen team...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports and direct involvement with day-to-day operations, which include planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2. Supports and participates in department responsibilities, such as lost and found, promotional events, and associated activities. Activities include attention to detail, promotional scripting to promote events and staging of products. Staging products consist of opening and unloading boxes, transporting products, and breaking down boxes. Other activities include oversight and managing gift card inventory to support gift card promotional events. 3. Ensures thorough understanding and full compliance with all Guest Service internal controls and safety protocols. Ensure gaming and safety procedures are adhered to and provide guidance and training to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2.    Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.  Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations. 3.    Determines...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Strategic Pricing & Optimization Develops and implements portfolio revenue strategies, including setting rate strategies and managing portfolio inventory to maximize top-line revenue and long-term asset value. Oversees revenue strategy and performance for a multi-property portfolio of luxury branded and independent resorts. Ensures strategic alignment and daily execution across property teams, including sales, marketing, distribution, and operations. 2.    Budgeting & Forecasting Reporting Leads the development of annual and long‑range portfolio-wide revenue budgets and forecasts, and pacing strategies, leveraging historical performance, market trends, and competitive behavior to produce accurate, actionable projections for ownership and leadership. Delivers enterprise level insights and executive briefings for ownership, including segmentation performance, forward-looking demand risk/opportunity analysis, and predictive...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Designs, stand ups, and scales enterprise employee relations, labor relations, and leave and accommodation functions from inception, including operating models, service delivery structures, role clarity, governance, and decision authorities. Establishes practical, enforceable standards, frameworks, policies, and procedures that work in real operating environments and support growth, acquisitions, geographic expansion, and evolving regulatory requirements. Builds models that balance enterprise consistency with necessary business specific and regional flexibility. 2.    Develops and executes a multi year, outcomes driven roadmap for employee relations, labor relations, and leaves & accommodations, clearly defining mission, scope, success metrics, and maturity targets for each discipline. Establishes enterprise governance models, escalation paths, and accountability mechanisms in partnership with HR Business Partners, Legal, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides advanced support across all Guest Services operations during assigned shifts by monitoring and ensuring service excellence, enrollment activity, and compliance adherence, ensuring departmental standards are consistently met. Serves as the senior on‑duty resource for operational decisions within established authority limits, offering guidance to team members and addressing matters and inquiries in real time. Supports leadership by identifying skill gaps, training needs, and high‑potential team members through daily observations and operational interactions. Provides task‑based coaching and on‑the‑job reinforcement to promote team development and operational consistency. 2. Assists with promotions and special events by coordinating operational components such as event preparation, team readiness, and procedural alignment. Provides staff with detailed event scripts and promotional information, and manages assigned event banking...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Create, enter and audit item data with critical attention to accuracy in descriptions, pricing, categorization and vendor information. 2.Manage the end-to-end procurement process by entering and submitting purchase orders, tracking inbound shipments, reconciling discrepancies, and ensuring timely resolution through proactive communication with vendors and internal teams to maintain operational efficiency. 3. Provide timely updates and insight into product data, purchase order status and delivery discrepancies. 4. Partner with supporting departments and retail operations to resolve issues and drive alignment. 5. Generates reports such as receipt logs, sales performance by category, vendors, or other key focus areas based on seasonal or strategic objectives. Provides reports to monitor trends, support decision-making, and ensure team alignment. Supplements the Profit and Loss (P&L) by offering insight into the business, allowing for...

ESSENTIAL DUTIES AND RESPONSIBILITIES SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. Qualifications EDUCATION, EXPERIENCE AND QUALIFICATIONS: Bachelor's Degree with an emphasis in Marketing, Finance, Computer Science, Business or other quantitative, analytical field required. Master's Degree in one of the above disciplines preferred. Minimum five (5) years of direct marketing experience required. Minimum seven (7) years in a leadership role, directing and coaching others required. Related, relevant, and/or...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for providing professional and exceptional personalized service while ensuring all VIP preferences are anticipated and met promptly and efficiently.  Maintains complete knowledge of all property venues and offsite sponsored venues/services/hours of operation and VIP experiences.  Maintains working knowledge of all promotions and special events in order to effectively navigate the guest experience. 2. Secures VIP reservations including, but not limited to, hotel, spa, exclusive events, dining, transportation, and amenities, as directed for VIP guests.  Assist Player Development and Hotel teams by sharing arrangements and confirmations for guests receiving complimentary services.  Works daily with sales and production teams to ensure successful coordination, marketing and financial performance of all events.  Responsible for daily pre-arrival planning and creating VIP telemarketing campaigns.  Assists in developing and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Serves as day of show manager for all site audio/visual projects in the theater, in collaboration with other departments such as Information Technology, Facilities, Fire and Casino Marketing, to plan, implement and complete all events on time and within budget. Supports strategic direction of Event Center Entertainment Department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort & Casino.   2. Ensures all technical and physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include electrical, lighting, sound, and plumbing information. Advises performers and private contractors on space utilization, special arrangements, building policies, and fire regulations. Creates and distributes information, procedures, and rules regarding AV needs for on and off-site promotions.  Remains current on new AV...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is accountable for all the Front of House (FOH) team members assigned to the venue(s).  Implements training programs to ensure high-quality service that aligns with Yaamava’s brand standards and maintains training along with overall product knowledge.   2.    Is responsible for ensuring optimal operations during business hours by closely monitoring customer satisfaction and resolving customer complaints.  Directs the development and administration of controls for all phases of the FOH operations in an economical and profitable manner while maintaining Yaamava’s brand standards. 3.    Manages assigned venue(s) to budget revenue, food cost, expense, headcount, and profit. Explains any unfavorable variance monthly to Food & Beverage leadership and prepares and implements a plan of action to track favorably to budget by the end of the fiscal year, including budget forecasts as needed.   4.    Collaborates with the assigned venue...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads investigative efforts related to employee and labor relations matters, including grievances, compliance concerns, and reports received through whistleblower hotlines or direct HR channels. Serve as a key employee relations partner, engaging HR leadership when necessary to ensure effective use of internal and external resources. Conducts thorough investigations, prepares detailed documentation and case summaries, and provides recommendations to managers and supervisors on a range of workplace issues, including conflict resolution, performance management, corrective actions, grievances, progressive discipline, and terminations. Ensures fair, consistent, and compliant outcomes aligned with applicable law and enterprise policies. 2.    Provides advice and guidance to department leaders on employment best practices, company policies, and employment laws. Responds to employee concerns and allegations of misconduct, including...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and ensures all recipes, flavor profiles, consistency in quality, appearance and production timeframes are adhered to for all menu/food items being produced, and that all food items needed for production are available to team members. Understands menu development techniques and development of recipes, plating guides and menu cards. Responsible for food preparation and storing and service delivery to customers.   2.    Monitors and works with venue management and culinary management to control all financial aspects of the kitchen operations of designated venue(s); including, but not limited to, food cost, labor cost, food purchasing and other expenses. Ensures all logs, requisitions and any other necessary paperwork is completed and submitted accurately. Conducts monthly Inventory and works in conjunction with assigned business partners to ensure proper financial closure of every month.   3.    Ensures safe working...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees and provides guidance to achieve Best in Class entertainment service and acts as the supervisor on duty during all events to assure enterprise fulfilment and excellent guest experience. Organizes and schedules designated team to meet the size/ needs of the event, in addition to communicating and enforcing all security regulations and protocols. Monitors team member schedules to provide in-house team for performers such as crowd control, box office, and entertainment representatives to assist on-site crew, as needed. 2.  Ensures all front of house physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include seating chart, ingress locations, and designated merchandise sales location.  Advises tour management and private contractors on space utilization, special arrangements, building policies, and fire regulations. 3.  Enforces exclusivity of Catering...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2.    Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3.    Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4.    Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees Guest Services tasks, which include training, and development to ensure team members are performing at acceptable levels as determined by department. Provides oversight in planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance to ensure service standards and operational expectations are met and exceeded when possible. Remains available and “on call” to provide ongoing support to team members and address operational needs. 2.    Maintains comprehensive knowledge of player tracking systems, promotions, events, and overall property offerings to effectively support guests and team members. Ensures all Guest Services team members deliver service excellence in alignment with company initiatives policies, procedures, and productivity standards, while maintaining efficient and effective floor operations. Collaborates, plans, and executes promotions and special events with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Enterprise service standards. Prioritizes the training and understanding of all line-level positions to ensure they can maintain and elevate our brand standards to the highest level while increasing overall guest satisfaction. 2.    Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control. Ensure the communication and execution of department-wide fiscal and operational goals. 3.    Meets and maintains all safety and health requirements according to applicable codes, tracks the completion of required department-wide training, and ensures food is served in a healthy, safe, and timely manner. 4.    Determines materials, equipment, and facilities needed for efficient operations.  Ensures the cleanliness,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Enterprise service standards. Prioritizes the training and understanding of all line-level positions to ensure they can maintain and elevate our brand standards to the highest level while increasing overall guest satisfaction. 2.    Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control. Ensure the communication and execution of department-wide fiscal and operational goals. 3.    Meets and maintains all safety and health requirements according to applicable codes, tracks the completion of required department-wide training, and ensures food is served in a healthy, safe, and timely manner. 4.    Determines materials, equipment, and facilities needed for efficient operations.  Ensures the cleanliness,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time. Monitors and coordinates activities of Slot Department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. Promotes compliance toward(s) all applicable rules and regulations including, but not limited to, Gaming Commission Regulations, Slot Standard Operating Procedures, General Administration Policies and Procedures, Title 31 Bank Secrecy Act, and company handbook.   2.  Maintains working knowledge of slot processes, systems, policies and procedures, and department service standards, with the responsibility of helping to maintain an optimal level of slot machines in operation for maximizing revenue within their specific area. 3.  Maintains working knowledge of electronic gaming machines, slot accounting system, slot ticketing system, and servicing dispatching system, and applies...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Collaborate with various departments as a neutral agent to efficiently resolve guest concerns, fostering a seamless and memorable visit. Enhance the guest experience by maintaining a heightened awareness of the casino floor, actively monitoring service delivery, and ensuring alignment with Yaamavá’ Service Standards. Leads the Customer Experience support team focusing on enhancing the guest experience. Responsible for their professional development, effective performance and mentorship.   2. Maintains a comprehensive understanding of departmental operations and leadership objectives to drive effective decision making with a resolution-oriented approach. Respond proficiently to emergency situations, coordinating with external and regulatory agencies and handling patron exclusions. Ensure compliance with internal controls and HR policies to support team member incidents, including suspensions, fostering a fair and structured work...