97 jobs found in Highland

Under the direction of the Supervisor, HR Operations, the Senior Human Resources (HR) Representative provides high-quality customer service to employees while administering HR programs, policies, and procedures across multiple functional areas. This position operates in a front-facing HR office environment and requires minimal supervision, demonstrating a high level of independence and professionalism. As a team lead, this role acts as the first level escalation point for HR Representatives and sets the standard for excellence in customer service and professionalism. Essential Duties & Responsibilitie s 1. Serves as a primary point of contact for visitors and callers to Human Resources, delivering one-and-done service to team members. Provides accurate information, guidance and support on routine HR matters. Demonstrates versatility in supporting a wide range of HR functions, including benefits, leave administration, recognition programs, recruiting, and Human Capital...

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from...

Under the direction of the of VP, Casino Compliance, the Director, Casino Compliance, helps maintain and enhance the organization’s Anti-Money Laundering (AML) program by supporting risk assessments, strengthening controls, and ensuring alignment with regulatory expectations. They oversee the risk framework by monitoring risks, evaluating controls, and ensuring suspicious activity is identified and reported promptly. Leads and develops compliance with staff while supporting tailored, effective AML training across the organization. Overall, they promote a strong culture of compliance and ensure the AML program remains robust, risk aligned, and continuously improving. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads and develop compliance staff, manage resources and staffing needs, and oversee day-to-day compliance operations and work quality. 2.  Design, implement, and continuously enhance the AML program while ensuring alignment with regulatory expectations, risk assessments,...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Reporting to the Director, Tribal Planning & Development, the Planning & Development Manager (P&D) manages multiple projects at one time in various phases of development. Meets or exceeds established goals including project delivery, scheduling, budgeting, profitability, subcontractor relations, document management, change management, forecasting/risk analysis, cost and schedule integration and reporting. This role collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s vision, mission, and values. This role also assists the Director, Tribal Planning and Development in the planning and direction of the day-to-day operations and long-term strategic direction of construction projects. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Develops and maintains financial models, proformas, forecasts, and long-range plans to support acquisitions,...

Under the direction of the Manager, Relief Floor Slots, the Supervisor, Training Slots is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. Responsible for instruction and development facilitated through courses, handouts, handbooks, and hands-on training. Works both back of house and on the gaming floor in order to stay current with processes and enterprise practices. Additionally, responsible for assessing, designing, developing, implementing, and evaluating employee training programs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Oversees assigned zone(s) of gaming machines with staffing levels of up to 50 employees at a time.  Monitors and coordinates activities of Slot department team members and responds to and follows-up on guest requests and concerns in a timely and professional manner. 2.    Creates...

Under the direction of the Supervisor Front Desk, the Concierge consistently elevates guest satisfaction by delivering Best in Class service and creating memorable experiences for guests at every opportunity. Designs and coordinates experiences pertaining to dining, hotel, entertainment, transportation, and special event reservations, while meeting Forbes Travel Guidelines. Partners closely with other departments to anticipate guest requests and extend appreciation for guest loyalty through personalized service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest services standards to guests during all interactions.  Initiates and responds to in-person and phone contact with guests to ensure all reservations for hotels, special events and entertainment are executed efficiently.  Assists guests with booking changes and inquiries regarding reservations.  Communicates effectively to guests in a high call volume setting.  Ensures guest information is updated and accurate...

Under the direction of the Director of Food & Beverage, the Cigar Sommelier is responsible for developing and managing a world-class cigar program, driving sales growth, and enhancing the overall cigar experience across assigned venues. Curates a premium cigar selection, provides expert recommendations and pairings, while educating guests, team members, and leaders on cigar knowledge, sales strategies, and best practices. Oversees inventory control, proper cigar storage, operational standards, and regulatory compliance while supporting financial objectives through effective reporting and revenue-generating initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Leads the training and development of cigar education for team members, designing programs that align with Yaamava’ Resort & Casino brand standards and elevate the guest experience. Demonstrates extensive knowledge of cigar brands, origins, blends, flavor profiles, and tobacco components—including wrapper,...

Under the direction of the Manager, Food and Beverage (F&B), the Assistant Manager, F&B directs and controls efficient food service outlet operations and oversees the training of non-exempt union and exempt employees. This position oversees culinary staff, bussers, and cashiers to ensure timely menu item execution and delivery that consistently meets all quality standards and exceeds patron expectations; directs overall activities of the supervisors to ensure established customer service standards are met or exceeded in a safe and orderly work environment. Profit and loss co-responsibilities include forecasting, budgeting, managing labor and operations costs to ensure a quality profit while meeting fiscal requirements. The Food and Beverage venues are high-volume food service amenities located in a 24-hour operation, seven-day-a-week casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the day-to-day operation of the F&B venues in accordance with established...

Reporting to the Supervisor, Slot Administrative, the Administrative Assistant – Slots provides comprehensive administrative and operational support to Slot Department leadership and team members to ensure efficient department operations. Responsible for record maintenance, auditing support, asset tracking, regulatory documentation management, payroll administration and tips processing. Exercises sound judgment, discretion, and independent decision-making when handling confidential and time-sensitive information. Collaborates with department leadership and cross-functional partners to ensure audit readiness, compliance with regulatory requirements, payroll accuracy, and the successful execution of departmental priorities while upholding the Tribe's vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Provides comprehensive administrative support to the Slot Department by carrying out day-to-day office functions, maintaining records and files, preparing...

Reporting to the VP, Education, the Manager, Administration & Operations is responsible for leading an effective and efficient team that focuses on the overall administrative operations of the school and education department including all aspects of accounting, finance, vendor and consultant management, inter-departmental services, and other necessary support functions aligned with necessary administrative operations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administration and Operations Oversees department operations and ensures that day-to-day operations are appropriately managed and effective. Partners with stakeholders to ensure that the responsibilities related to student enrollment, student recruitment, and attendance including outreach, training, and reporting are upheld for the school and department services. Manages vendor and consultant relationships. Prepares reports, project summaries, and memos related to the department’s major initiatives....

Reporting to the Director, Spa Operations, the Manager, Spa & Pool Services provides leadership, direction and supervision of their team in the daily operations for the massage, pool and skincare services of the Hotel, including, but not limited to, massage and skincare excellence, pool operations, guest experience, and Spa facilities upkeep. Excels in managing, using creative ways to lead a team, optimize merchandise and service selections, while maximizing Best in Class service resulting in continued sales profit. Responsible of marketing, operational excellence, budgeting/forecasting and maintaining strong vendor relationships. Ensures clean, sanitary and safe environment and services are provided for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Manages and upholds Spa massage, skincare, & pool areas of Spa Department’s business plan to support enterprise...

Under the direction of the Supervisor, Food & Beverage, the Food & Beverage Attendant provides an exceptional guest experience while holding responsibility for ensuring an efficient flow of service. This position serves as a team player while greeting guests, coordinates seating needs, maintaining cleanliness of assigned areas, as well as supporting the front of house and culinary team at the assigned venue. The attendant presents themselves professionally with an approachable and accommodating demeanor to both guests and team members at all times and ensures a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Creates the ultimate, memorable guest experience by providing exceptional service to every patron; interacts and entertains in an enthusiastic and engaging manner. Greets guests in a timely manner with a smile, makes eye contact, escorts them to tables, and provides a menu...

Under the direction of the Senior Manager, Food & Beverage, the Manager, Food & Beverage is responsible for the overall operation and profitability of assigned venues, which includes developing and maintaining well-performing teams and achieving financial and enterprise objectives. This position is also responsible for maintaining proper inventory control (including equipment and supplies), maintaining consistently high-quality customer service, ensuring compliance with all health and safety regulations, reviewing scheduling and staffing plans, preparing sales, inventory, personnel reports, providing dedicated leadership to the venue(s), and maximizing team member morale through leading by example. This position’s areas of responsibility include all bars and restaurants within Yaamava Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is accountable for all the Front of House (FOH) team members assigned to the venue(s).  Implements training programs to...

The Senior Financial Analyst, Hospitality Asset Management supports the Hospitality Asset Management team in maximizing the value and financial performance of a diverse portfolio of hospitality assets. Reporting to the Vice Presidents of Operations and Hospitality Asset Management, this role is responsible for conducting detailed financial analyses, evaluating operating performance, identifying revenue optimization opportunities, supporting capital expenditure planning, and assessing return on investment initiatives across the portfolio. Serves as a key analytical resource for Asset Management leadership, transforming complex operational and financial data into actionable insights that support strategic decision-making. partners closely with hotel operators, revenue management teams, finance departments, ownership stakeholders, and other functional leaders to identify opportunities that enhance profitability, improve asset value, optimize capital allocation, and drive long-term...

Reporting to the Director, Food & Beverage, the Senior Manager, of Food & Beverage is responsible for the overall operation and success of the restaurant(s), bar(s), and various venue(s) aspects of the Food & Beverage Department. The Senior Manager of Food & Beverage works with the Director of Food and Beverage to develop strategic leadership, guidance, and direction on food and beverage concepts, initiatives and operational decisions that are they then work with their leadership team to implement and execute which directly result in year over year improvements. This position is responsible for the management, training, employee engagement, and overall direction of the department staff and their day-to-day responsibilities. Additionally, this role is responsible for assisting the Director(s) of Food and Beverage to partner closely with the various leadership in and out of the division to ensure an optimal, best in class guest service experience while safeguarding...

Under the direction of the Manager, Slot Performance, the Supervisor, Slot Performance oversees slot performance data, analytics, and project execution while staying current on market trends and new products. Works closely with the Manager and Director of Slot Performance to coordinate and implement gaming machine changes, conversions, and installations to maximize machine profitability and ensure compliance with all gaming regulations. The Supervisor, Slot Performance is responsible for ensuring the accuracy of slot activity reporting and overseeing the work of Slot Performance Analysts and Slot Project Coordinators to ensure projects are effectively planned and executed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists in the coordination and execution of slot projects by leading the Slot Project Coordinators and preparing and conducting weekly project meetings with the Technical and Performance teams. Coordinates and implements new installations with Slot Project...

The Director, Digital Transformation serves as the business leader accountable for driving the operationalization of technology investments across Hotel Operations and Hospitality Asset Management. Reporting to the Vice President of Operations and Hospitality Asset Management, the role partners closely with Information Technology, business stakeholders, and strategic technology vendors to ensure technology solutions are effectively implemented, adopted, governed, and optimized to achieve desired business outcomes. The Director leads the planning, prioritization, and execution of a portfolio of technology-enabled business initiatives, ensuring alignment between operational objectives, technology capabilities, and enterprise strategy. Through strong leadership, stakeholder engagement, vendor management, and change enablement, the role drives the successful integration of technology into business processes, improves operational performance, and fosters a culture of continuous...

Under the direction of the Supervisor, Promotions/Special Events, the Promotions/Special Events Representative is responsible for providing excellent customer service on the casino floor and off-site events and promotions. This position is responsible for bringing a lively, dynamic and engaging energy to all promotions and special events on property and off-site representing Yaamava’ Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains a comprehensive understanding of current promotions and special events, ensuring accurate communication of policies and procedures to customers while adhering to all established guidelines for each promotion. 2. Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to tournaments, drawings, VIP parties, and festivals.   3. Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place...

Under the direction of the Supervisor Food & Beverage, the Busser is responsible for maintaining the appearance of their assigned work area and station by cleaning, stocking and organizing. They also responsible for delivering and expediting food orders and condiments to guests in various food venues as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains the cleanliness, sanitation, and organization of workstations and dining rooms. Ensures the floor is always clean and presentable. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris, ensuring cleanliness as needed. Clears and wipes down tables and removes food trays to maintain a clean and organized presentation. 2. Ensures that stations are fully stocked with condiments, plastic ware, coffee, and other necessary items, maintaining a well-organized and efficient setup. Restocks ice bins at the start of shift and continuously during operations as needed...