9 jobs found

Leasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents.  This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects, residents, and colleagues.  The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software. Please note that Leasing Consultant is the internal title of this role. We are hiring for an October start date.   You will have the opportunity to earn a hourly base of $22 per hour + about $100 per move-in lease while engaging with a high volume of inbound sales leads . Co mprehensive training and ongoing mentorship are provided to support your success. The ideal candidate is ambitious, self-motivated, and driven by...

The Community Account Specialist  is responsible for all accounting operations of the community. Accountable for posting payments, processing Deposit Accounting forms, completion of Final Deposit Accounting, and other administrative and customer service duties as required. Responsibilities of the Community Account Specialist include the following duties in compliance with all company policies and processes.   WHAT YOU WILL DO: Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner. Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player. Ensures compliance of company money management and accounts receivable policies and procedures. Responsible for the collection process, ensuring accurate and timely...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...

The Renewal Consultant is an integral member of the Sales Team, functioning as one of the primary points of contact for residents eligible to renew their lease. The Renewal Consultant is accountable for exceeding lease renewal goals, sending new leases timely and accurately, handling escalations, and providing exceptional customer service to residents, and colleagues. The Renewal Consultant reports to the Associate Renewal Manager.   WHAT YOU WILL DO: Assist in a centralized sales hub by supporting the entire lease renewal process from beginning to end.  Meet or exceed renewal goals while consistently striving to improve as targets evolve. Provide superior customer service to internal and external customers to ensure a seamless experience. Adapt to change quickly in a fast paced and evolving environment. Work closely with internal partners to ensure an increase in Net Promoter Score (NPS) and customer survey ratings as it pertains to the renewal...

Leasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents.  This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects, residents, and colleagues.  The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software. Please note that Leasing Consultant is the internal title of this role.   You will have the opportunity to earn a hourly base of $23.50 per hour + about $100 per move-in lease while engaging with a high volume of inbound sales leads . Co mprehensive training and ongoing mentorship are provided to support your success. The ideal candidate is ambitious, self-motivated, and driven by opportunities for advancement.  ...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident...

The Application Consultant is an integral member of the Application Team, functioning as the primary point of contact for all applicants. The Application Consultant is accountable for application management, reviewing and validating customer identification (if applicable), reviewing and validating income, reviewing credit screenings, and providing exceptional customer service to applicants, residents, and colleagues. The Application Consultant reports to the Application Manager.   WHAT YOU WILL DO: Work in a centralized sales hub and facilitates full cycle application review, approval/denial, and income/identity verification (if applicable). Verification of Government issued photo ID’s. Ensure all applications are reviewed daily and applicants are notified of receipt of application and approval status of application. Provide superior customer service to internal and external customers to ensure a seamless experience. Work closely with internal...

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.   WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and...