2 maintenance jobs found in Sacramento

Work site: Sacramento Office Position Overview: The Business Applications Analyst provides hands-on technical ownership and operational support across Catalyst’s enterprise systems landscape. Working closely with the Senior Business Applications Analyst, this position is responsible for maintaining and improving critical platforms, building and troubleshooting integrations and automations, supporting identity and access processes, and driving process efficiency. While UKG serves as the primary system of focus, the Business Applications Analyst is expected to provide support across the broader ecosystem of tools and systems that support the organization’s daily operations.   Key Responsibilities: Enterprise Systems Administration & Support Provide day-to-day administration, configuration, and operational support across key enterprise platforms, including UKG, NetSuite, Freshservice, Microsoft Entra, Intune, Active Directory, and related...

Your role in our mission Deliver a customer focused support experience by effectively addressing new requirements and resolving support tickets through proactive troubleshooting. Manage and resolve client-submitted support tickets, providing thorough troubleshooting and status updates throughout the resolution process. Support and configure and manage Palo Alto Firewalls and Strata Cloud Platform to ensure secure and efficient network traffic handling. Schedule meetings with clients to gather requirements, provide updates, and address concerns proactively. Collaborate closely with cross-functional teams including Tech Support, Security, NOC and Cloud Teams to ensure seamless resolution of client-related issues. Deliver exceptional, client-centric support by prioritizing responsiveness, clarity, and professionalism in all interactions. Monitor, and maintain Cisco routers, Cisco switches, Cisco FTDs, and Cisco Firepower...