$124,000 - $186,000 yearly
Tesla
Fremont, CA
As a Security Service Coordinator, you will play a crucial role in ensuring the operational availability of Tesla's physical security systems. Tesla's Security Team is responsible for securing a complex mix of manufacturing, retail, and corporate facilities that provide a variety of physical and technical challenges. You will apply your technical skills to ensure that global technology standards are maintained, and critical issues are resolved in a rapid manner. Newly commissioned sites will be transitioned to you and your team to maintain system uptimes until site closure.
The Role
Manage the intake of all service issues and end user requests within SLAs
Provide initial review of all systems-related issues and ensure that initial trouble shooting is completed prior to dispatching field engineers
Provides clear and accurate directions to field engineering teams identifying site deficiencies and directions on how to remediate deficiencies
Works closely with...