$21.00 - $23.00 hourly
University of Southern California (USC)
Los Angeles, CA
USC Credit Union is looking for a Member Relationship Specialist I for it's central branch team. This position reports directly to the Branch Manager/Supervisor and is responsible for building and fostering relationships with USCCU’s members and potential members. The Member Relationship Specialist I gathers and analyzes member data at the time of each interaction to respond to inquiries and offer customized solutions using in-depth knowledge of USCCU products, services and technologies. Responsibilities include, but are not limited to: Consistently meeting established performance standards, service standards and sales goals Developing and deepening member relationships by providing high-quality consultative service that identifies member needs and matches those needs with value-added USCCU products and services Processing member transactions efficiently, accurately, and in a timely manner. Includes deposits and withdrawals, loan payments, new account...