4 facilities jobs found

At NorthBay Health, the Helpdesk supervisor has primary responsibility for managing the day-to-day tasks and work-load of the I.T. Helpdesk (I.T. Assistant, Helpdesk Support I and Technical Support Analyst positions), prioritizing responsibilities; meeting daily, weekly and monthly operational schedules; managing complex projects; coordinating staffing schedules; responding to customer service complaints; and leading Helpdesk staff to meet departmental and system goals ensuring quality objectives and customer satisfaction.  Other responsibilities include providing first and second second-level support of problems, personally resolving called-in problems or working closely with I.T. staff, vendors and customers to resolve more serious or difficult problems. Responsibilities also include identifying operating process and quality improvements and developing the necessary processes for implementation and ongoing monitoring. This position requires a...

At NorthBay Health the Transfer Center Coordinator is a critical role in the NorthBay Health system facilitating both inbound and outbound transfers.  The Transfer Center Coordinator is responsible for facilitating and coordinating patient transfers both inbound/outbound, tertiary transfers both emergent and urgent, consults from NorthBay Health to tertiary acute care hospitals.  Sets up systems to enable both cost containment and quality patient care. This position requires excellent communication and organizational skills to ensure seamless coordination between various departments, healthcare facilities, and external agencies.  The Transfer Center Coordinator works collaboratively with all areas of NorthBay Health to facilitate timely and appropriate transfer of patients regardless of complaint or need. This position will require liaison with the case management/utilization review team as well as the Administrative Coordinator. ...

At NorthBay Health the Lean Transformation Specialist serves as a change agent in advancing NorthBay Health’s transformation to a lean management system. This role partners with the transformation team, executive, clinical, and operational leaders to redesign processes, eliminate waste, and build sustainable continuous improvement capabilities. The Specialist leads high-impact improvement initiatives, coaches leaders at all levels, and embeds lean thinking into daily operations to improve quality, access, cost, and workforce engagement.                                                 PRIMARY JOB DUTIES Process Improvement & Redesign Leads transformation of core business and clinical processes using value...

At NorthBay Health, the HIM Technician II – Birth Certificate Registrar is primarily responsible for the timely and accurate completion of birth certificate registrations in accordance with state and federal regulations. This role conducts interviews with parents, collects required data, and submits birth information through the Automated Vital Statistics System (AVSS). The technician also facilitates related programs such as the Paternity Opportunity Program (POP), Newborn Screening, Newborn Social Security Number Assignment, WIC, and supports data quality efforts in alignment with CMQCC standards. Additional duties include retrieving discharged records from nursing units, scanning Newborn Assessment Records for continuity of care, and assisting with monitoring transcription reports held in QA. The technician ensures compliance with all regulatory standards, maintains confidentiality of patient information, and collaborates closely with clinical staff...