4 jobs found in Los Alamitos, CA

Position Summary ​ The Guest Services Representative 1 helps resolve incoming customer support inquiries through phone, chat, and other written communication channels, providing timely assistance and support to enhance the overall guest experience. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Answer inbound guest inquiries in a high-volume contact center. Address guest questions and needs using a combination of soft skills, discovery and needs identification, problem solving, available tools, and knowledge of company products and policies. Capture accurate notes to summarize interactions on guest accounts. Ensure timely follow-up on inquiries requiring additional research, including collaborating with other teams or departments and providing updates to guests through outbound calls or written communication. Meet or exceed key performance metrics, including Average Handle Time, Calls/Chats Per Hour,...

Position Summary ​ The E-Commerce Lifecycle Coordinator sits on the E-Commerce team and focuses on understanding customer needs to improve the digital experience. Primary responsibilities include overseeing the email production pipeline, ensuring product information accuracy, and supporting customer engagement channels. Beyond these core responsibilities, the role will contribute to broader e-commerce initiatives, including A/B testing, SEO, business automation, and site functionality. The role interfaces with web development, data science, guest services, retail, and merchandising teams. It is highly collaborative and blends creativity, technology, and customer-centric thinking to drive engagement and conversion. Strong project management and communication skills are essential, and while furniture industry experience isn’t required, curiosity and a desire to learn are key. Position Description Essential Duties and Responsibilities include the following.  Other duties may...

Position Summary ​ The Merchandise Coordinators are the governors of data. They keep records accurate and are experts in all merchandising systems. They are responsible for overseeing the logistics of getting samples and ensuring smooth execution on store floor and online. They coordinate with vendors on samples, update any in store signage, create kits for selling, and are the gatekeepers of attribution. This is an entry level position into merchandising. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Complete Inriver requests / New SKU creation Support and maintain kit creation for new collections and any additional needs for web optimization Ensure all product attributes are updated, maintained, and accurate Execute price & retail changes Create and update POP and tearsheets Set up and maintain special order SKUs and fabrics if applicable per coordinator’s designated category(s) Maintain...

Position Summary ​ The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following.   Other duties may be assigned. Maintain a primary focus on training and development on sales proficiency process Complete all training and demonstrate the ability to effectively execute to company expectations Execute style guide directives by overseeing all aspects of merchandising, visual and labeling Ensure daily task lists are completed by store teams Ensure inventory accuracy according to company asset...