12 manager programs 3 jobs found in Highland

Under the direction of the Senior Manager, Horticulture, the Senior Administrative Assistant - Horticulture serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Horticulture Department. Provides high-level support to Facilities Horticulture Department and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential records while managing the distribution of...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Serves as the subject matter expert for disability accommodation requests and leave programs to ensure alignment with applicable laws and enterprise policies and procedures. Updates Human Resources team members on applicable State and Federal changes related to any disability accommodation programs. 2.    Works closely with the enterprise third-party administrator in handling and processing all Leave of Absence related claims. Reviews documentation from the third-party administrator, team members, and medical providers to ensure its accuracy, completeness, and conformance to the workflow process prior to moving cases forward. Completes outbound leaves, extensions, and return-to-work actions in Workday on a timely basis. 3.    Maintains reasonable communication with team members on leave to facilitate a smooth return to work by relaying communication between team members and their leaders during leave within reason. Coordinates with...

Under the direction of the Supervisor, Entertainment, the Crowd Control Specialist assists with ensuring the safety, security, set up and teardown of entertainment venues. Work with Public Safety to report potential issues and manage dress code policy while providing an exceptional guest experience. Under no circumstances will physical force be used in this position. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Ensuresguest safety through observing and surveying the crowd at all times. Patrols entertainment venues to preserve order among guests and protect assets. Promotes positive public relations and strives to create an enjoyable atmosphere for all guests. Responds to requests for assistance and information in a helpful and courteous manner. 2.    Monitors dress code and checking guest’s identification to ensure they are age appropriate. Screens guests with metal detectors and conducts guests’ bag checks. 3.    Promotes and issues the Player’s Club card. 4.    Works to...

Under the guidance of the Director, Facilities, the Administrative Assistant - Facilities provides administrative support to the Facilities and Environmental Services (EVS) Departments and assists with the day-to-day operations necessary to ensure efficient departmental functioning. This position exercises independent judgment and initiative in the planning, coordination, and organization of confidential and time-sensitive administrative assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Carries out day-to-day office administrative functions. Assists Department management staff with general administrative tasks such as record keeping, copying, filing, organizing, scheduling, developing documents, answering and directing phones. Coordinates communication and distributes information to management, department personnel, and vendors to provide general information and status of activities. Demonstrates the ability to exercise utmost discretion with confidential information...

Under the direction of the Director, Facilities, and in collaboration with Director Environmental Services (EVS) and Horticulture, the Senior Administrative Assistant – Facilities serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Department. Provides high-level support to Facilities leadership and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential...

Under the direction of the Supervisor, Safety, the Safety Specialist – Facilities ensures the safety of the Yaamava’ Resort & Casino property, including team members, guests, and the public. They work to prevent accidents, promote fire protection, and support health preservation across all operations. The role provides tactical safety guidance to every department and influences compliance without direct authority. It ensures adherence to Tribal, Federal, State, and Local safety regulations for team members, vendors, and contractors. Partners with leadership to develop, implement, and communicate effective safety policies and programs throughout the property. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Performs incident response to accidents, injuries, and near miss investigations. Assembles and analyzes compliance, safety performance statistics (leading and lagging), accident trend data, and develop and implement initiatives to drive improvement. 2.    Conducts job walks to...

Under the direction of the Supervisor, Theater Operations, the VIP Representative enhances the VIP experience by providing professional and exceptional personalized service within the Event Center. Builds strong relationships with our VIP guests while ensuring all preferences are anticipated and delivered upon with a professional, Best in Class service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Serves as a liaison to VIP Guests and Tribal Members by flawlessly executing all requests during the entirety of the event. Ensures VIP areas are set up with anticipated amenities upon the guest’s arrival. Arranges personnel for escort, and ensures designated areas are set up with anticipated amenities. 2. Executes VIP guest requests in a professional, efficient manner. Organizes and prioritizes service per appropriate service sequence. Collaborates interdepartmentally to ensure all requirements are met timely and efficiently. Directly resolves any discrepancies in amenities provided...

Reporting to the Supervisor, Spa Services, the Spa Room Specialist is responsible for guiding guests through their spa experience while ensuring all service and facility standards are met. Demonstrates a passion for people, encouraging and inspiring guests to elevate their health and beauty, while creating a memorable best in class guest and safety experience. Responsible for ensuring operational excellence while providing a clean and safe environment for all guests, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. Supports a variety of spa/salon services, ensuring the utmost hospitality and assisting service providers by using their service expertise proving that they are an integral part of our winning team. Outgoing, motivated and capable of adapting to change in a fast-paced service driven environment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Greets all guests and provide guests with personal, gracious, and...

Under the direction of the Supervisor, Promotions/Special Events, the Promotions/Special Events Representative is responsible for providing excellent customer service on the casino floor and off-site events and promotions. This position is responsible for bringing a lively, dynamic and engaging energy to all promotions and special events on property and off-site representing Yaamava’ Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains a comprehensive understanding of current promotions and special events, ensuring accurate communication of policies and procedures to customers while adhering to all established guidelines for each promotion. 2. Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to tournaments, drawings, VIP parties, and festivals.   3. Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Responsible for the inventory and tracking of all equipment and assets assigned to the Department of Guest Services on the floor, booth, offices, and basement areas. This may include documenting equipment information using Microsoft Teams and utilizing available inventory systems.   2.  Monitors all equipment regularly to ensure they are working properly, including oversight for supplies. This may include replenishing printer paper, replacing ink cartridges, troubleshooting equipment errors, and escalating equipment that is not functional.   3.  Maintains the performance of the equipment on the floor by following up on equipment maintenance, creating schedules for preventative maintenance, and communicating effectively with the IT department on the equipment issues and regulatory departments regarding equipment placement and safety.   4.  Works independently on projects to create and implement new strategies that will help with the...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides advanced support across all Guest Services operations during assigned shifts by monitoring and ensuring service excellence, enrollment activity, and compliance adherence, ensuring departmental standards are consistently met. Serves as the senior on‑duty resource for operational decisions within established authority limits, offering guidance to team members and addressing matters and inquiries in real time. Supports leadership by identifying skill gaps, training needs, and high‑potential team members through daily observations and operational interactions. Provides task‑based coaching and on‑the‑job reinforcement to promote team development and operational consistency. 2. Assists with promotions and special events by coordinating operational components such as event preparation, team readiness, and procedural alignment. Provides staff with detailed event scripts and promotional information, and manages assigned event banking...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Initiates and responds to in-person and phone contact with patrons to ensure all reservations for hotels, special events and entertainment are completed promptly and efficiently.  Suggests experiences and books reservations as it pertains to guest entertainment, hotel stays and other services.  Assists guests with booking changes and inquiries regarding reservations.  Enters and manages all VIP arrivals; communicates to designated personnel for escort and delivery of amenities.  Ensures guest information is updated and accurate at all times; verifies addresses, phone numbers, guest profiles and preferences. Communicates effectively to guests in high call volume setting.  Coordinates travel for patrons to off-site events and activities.  Safeguards confidential nature of guest, Department and enterprise data; adheres to all policies and procedures set forth by Casino and Tribal Gaming regulations to minimize risk to enterprise and...