1 front desk coordinator jobs found in Friant

Under general direction from the Call Center Operator, accepts incoming calls to the casino in a prompt, courteous, and professional manner; provides information to the caller or directs the call to the appropriate destination.  This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Follow AAA 4 Diamond standards on phone etiquette. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers call to voice mail when appropriate personnel are unavailable. Provides information regarding hours, events and promotions to the general public. Maintains an accurate call log. Projects a friendly and professional image to the customer. Maintains files of correspondence, records and other materials with minimal supervision. Maintains and...